{PeopleSoft} {KABA} PLANNED MAINTENANCE: Fri Dec 1 @ 6pm – Sat Dec 2 @ 8pm

This is an announcement from Technology Services (TS). Please see details below:

PLANNED MAINTENANCE: PeopleSoft Financials, PeopleSoft HR, KABA

Friday, Dec 1st @  6:00 p.m.- Saturday, Dec 2nd @ 8:00 p.m.

SYSTEMS IMPACTED: the following systems will be unavailable during the specified times

·         PeopleSoft FinancialsFriday December 1st, 6 p.m.-10 p.m.

·         PeopleSoft Human ResourcesSaturday December 2nd, 7 a.m.-8 p.m.

·         KABA Time Keeping – Saturday December 2nd, 7 a.m.-8 p.m.

 

REASON FOR IMPACT: Virtualizing the PeopleSoft databases aligns with our disaster recovery and infrastructure strategies.

ADDITIONAL INFORMATION:

·         KABA Time Keeping

o    NOTE: the system will store clock in and clock out punches during the maintenance window

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{PeopleSoft} {KABA} PLANNED MAINTENANCE: Fri Dec 1 @ 6pm – Sat Dec 2 @ 8pm

This is an announcement from Technology Services (TS). Please see details below:

PLANNED MAINTENANCE: PeopleSoft HR, PeopleSoft Financials, KABA

Friday, Dec 1st @  6:00 p.m.- Saturday, Dec 2nd @ 8:00 p.m.

SYSTEMS IMPACTED: the following systems will be unavailable during the maintenance window.  

PeopleSoft Human Resources

PeopleSoft Financials

KABA Time Keeping

REASON FOR IMPACT: Virtualizing the PeopleSoft databases aligns with our disaster recovery and infrastructure strategies.

ADDITIONAL INFORMATION:

·         KABA Time Keeping

o    NOTE: the system will store clock in and clock out punches during the maintenance window

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{Network} Todd/Phibbs Hall Internet Outage, November 15 @ 12:00p

This is an announcement from Technology Services (TS). Please see details below.

Network: Todd/Phibbs Hall Internet Outage

Wednesday, November 15, beginning at 12:00p

Technology Services is replacing an old emergency power supply in the Todd-Phibbs residence hall. This will impact both wired and wireless connections to the Internet. Downtime is not expected to be more than ~8 minutes.

ADDITIONAL INFORMATION:

For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{Network} Todd/Phibbs Hall Internet Outage, November 14, 8:30a – 9a – RESOLVED

This is an announcement from Technology Services (TS). Please see details below.

 

Network: Todd/Phibbs Hall Internet Outage – RESOLVED

 

Thursday, November 14, 8:30a.m. – 9:00a.m.

 

REASON FOR IMPACT: Technology Services has resolved the network outage in Todd/Phibbs Hall. The outage was likely caused by a power event that impacted network equipment in the building.

 

ADDITIONAL INFORMATION:

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{Network} Todd/Phibbs Hall Internet Outage, November 14 @ 8:30a

This is an announcement from Technology Services (TS). Please see details below.

 

Network: Todd/Phibbs Hall Internet Outage

 

Thursday, November 14, beginning at 8:30a

 

REASON FOR IMPACT: Technology Services is investigating a network outage in the Todd-Phibbs residence hall that impacts both wired and wireless connections to the Internet. At this time we have no current estimated time for resolution as we work to triage the cause. We’ll send out further notification as soon as we have more information.

 

ADDITIONAL INFORMATION:

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{PUGETSOUND SYSTEMS}: Patch Maintenance, Nov 12, 6 a.m.-3 p.m. [COMPLETE]

This is an announcement from Technology Services (TS). Please see details below:

The below planned maintenance is COMPLETE.

PLANNED MAINTENANCE: PUGET SOUND SYSTEMS and APPLICATIONS

November 12, 6 a.m.-3 p.m.

SYSTEMS IMPACTED: the following systems will be intermittently unavailable during the maintenance window.  

Campus file servers

Cascade

Email and calendar

Moodle

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

VPN

vDESK

Various Puget Sound systems and applications

DATE(s) of IMPACT: November 12, 6 a.m.- 3 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on their production servers.

ADDITIONAL INFORMATION:

The university network, internet access and wireless will NOT be affected.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{PUGETSOUND SYSTEMS}: Patch Maintenance, Nov 12, 6 a.m.-3 p.m.

This is an announcement from Technology Services (TS). Please see details below:

PLANNED MAINTENANCE: PUGET SOUND SYSTEMS and APPLICATIONS

November 12, 6 a.m.-3 p.m.

SYSTEMS IMPACTED: the following systems will be intermittently unavailable during the maintenance window.  

Campus file servers

Cascade

Email and calendar

Moodle

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

VPN

vDESK

Various Puget Sound systems and applications

DATE(s) of IMPACT: November 12, 6 a.m.- 3 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on their production servers.

ADDITIONAL INFORMATION:

The university network, internet access and wireless will NOT be affected.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{Network} Thomas Hall Network, Phone Outage, RESOLVED

Update: 9:15a – TS has resolved the network and phone issues at Thomas Hall.

Network: Thomas Hall Network & Phone Outage
Friday, November 3, 2017 @ 8:30a (estimated time to resolution TBD)

REASON FOR IMPACT: Technology Services is investigating a network outage in Thomas Hall that is impacting phones and network access via both wireless and wired connections. We’re working to resolve the issue as quickly as possible.

ADDITIONAL INFORMATION:
TS will send out updated communications as we determine the cause and resolution of this issue.
For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thomas Hall Network Issue – 11/03/2017 [RESOLVED]

Update: There was a power issue that took the network equipment offline in this building.  This issue is now resolved.  All network services are now working.

Thank you for your patience.

———————————-
The network appears to be down in Thomas Hall.  Networking is currently investigating this issue.  We will provide updates as soon as we get them.

Thank you for your patience.