Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Campus Internet: Planned Maintenance

Tuesday, May 13 | 6:00 a.m. – 7:30 a.m.

WHAT YOU SHOULD KNOW:

• Internet connections will switch a few times during the maintenance window to ensure the links to our internet service providers are all operational.

• A brief outage of a minute or two can occur when switching internet connections. 

• Security Services will remain reachable at (253) 879-3311 during this time.

SYSTEMS IMPACTED: 

• Inbound and outbound internet access.

REASON FOR MAINTENANCE:

• TS will be upgrading our secondary internet connection to match the speeds of our primary internet connection.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Campus Internet: Planned Maintenance

Tuesday, May 6 | 6:30 a.m. – 7 a.m.

WHAT YOU SHOULD KNOW:

• A brief outage of a minute or two can occur when switching internet connections.

• After confirmation of a successful test, TS will switch back to the primary internet service provider. 

• Security Services will remain reachable at (253) 879-3311 during this time.

SYSTEMS IMPACTED: 

• Inbound and outbound internet access 

REASON FOR MAINTENANCE:

• To prepare for an internet service provider upgrade, TS will be performing a test to failover from the university’s primary internet service provider to the secondary internet service provider. 

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Facilities Network: Planned Maintenance

Monday, May 5 | 6:30 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

• Facilities network (WiFi, Phones, Ethernet).

REASON FOR MAINTENANCE:

• Technology Services will be restarting some of the network equipment in Facilities.

WHAT YOU SHOULD KNOW:

• This outage will only affect the Facilities network. Other parts of campus will not be affected.

• Outages will last for approximately 15 minutes.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu