This is an announcement from Technology Services (TS). Please see details below.

\Stafffiles: Instructions for Accessing StaffFiles/Network Shares After Recent Upgrade

Tuesday December 17 @ 7:30 a.m.

REASON FOR IMPACT: Technology Services (TS) migrated the file server wnfs03 [//StaffFiles] to a new server. If someone is not able to access files, connect to //stafffiles or connect to a network share on a Windows machine, Technology Services suggests taking the following steps:

1) Click the Start Menu, type "cmd", right click on "Command Prompt" and click "Run As Administrator"

2) In the new window, type: "ipconfig /flushdns" (without the quotes) then hit "Enter" on your keyboard

3) If that does not work, please restart your computer

4) You can also try re-mapping your network share: https://www.pugetsound.edu/files/resources/mapping-to-a-network-share-2.pdf

5) If you need further assistance, please call 253-879-8585

ADDITIONAL INFORMATION:

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

Wnfs03: Planned Server Migration

Friday December 13 @ 5 p.m. – Monday December 16 @ 7:30 a.m.

REASON FOR IMPACT: Technology Services will be migrating the file server wnfs03 to a new server this weekend.

ADDITIONAL INFORMATION:

·         Files written over the maintenance period may not be available when the new server is put into production.  Technology Services will retain data written over the weekend on the old server and move it after the migration to the new server is complete.

·         Please reboot your system if you are unable to access files after the maintenance is complete.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

NETWORK: Intermittent Internet Connectivity Concerns [RESOLVED]

December 11, 2019 at 12:45 p.m. – 1:47 p.m.

REASON FOR IMPACT: Technology Services has noticed intermittent issues with Internet/Network connectivity. Some users may have experienced issues connecting to the internet. Our vendor for network connectivity experienced a short outage and the issue has been stabilized. The vendor has engineers investigating the cause.

ADDITIONAL INFORMATION:

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

NETWORK: Intermittent Internet Connectivity Concerns

December 11, 2019 at 12:45 p.m.

REASON FOR IMPACT: Technology Services has noticed intermittent issues with Internet/Network connectivity. Some users may experience issues connecting to the internet. We will send out an update via the TS Communications list when we have more information or if we experience any other Internet issues.

ADDITIONAL INFORMATION:

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

Wnfs02: Planned Maintenance

Monday December 10 from 1 a.m. to 1:30 a.m.

REASON FOR IMPACT: Technology Services will be restarting the server wnfs02 to complete a software installation.

ADDITIONAL INFORMATION:

·         Files stored on the server will be intermittently accessible to users during the maintenance period.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

PeopleSoft HR: Planned Maintenance [COMPLETE]

Friday, December 6 @ 5 p.m. – Sunday December 8 @ 8 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment Technology Services will be updating the PeopleSoft Human Relations Management System to the latest version release. This system will be unavailable during the maintenance window.  

ADDITIONAL INFORMATION:

·         If you have issues connecting to PeopleSoft HR after the planned maintenance please try clearing your browser cache.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

PeopleSoft Financials: Planned Maintenance [COMPLETE]

Friday, December 6 @ 5 p.m. – Sunday December 8 @ 8 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment Technology Services will be updating the PeopleSoft Financials System to the latest version release. This system will be unavailable during the maintenance window.  

ADDITIONAL INFORMATION:

·         If you have issues connecting to PeopleSoft Financials after the planned maintenance please try clearing your browser cache.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

PeopleSoft HR: Planned Maintenance

Friday, December 6 @ 5 p.m. – Sunday December 8 @ 8 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment Technology Services will be updating the PeopleSoft Human Relations Management System to the latest version release. This system will be unavailable during the maintenance window.  

ADDITIONAL INFORMATION:

·         Time Entry and Time Approval will not be available during the maintenance window.

·         myPugetSound will still be available during the maintenance window, but some of the links within myPugetSound may not work if they originate from the PeopleSoft Human Relations Management System.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

PeopleSoft Financials: Planned Maintenance

Friday, December 6 @ 5 p.m. – Sunday December 8 @ 8 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment Technology Services will be updating the PeopleSoft Financials System to the latest version release. This system will be unavailable during the maintenance window.  

ADDITIONAL INFORMATION:

·         myPugetSound will still be available during the maintenance window, but some of the links within myPugetSound may not work if they originate from the PeopleSoft Financials System.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

Wnfs02 (aka facultyfiles, studentfiles) & Wnfs03 (aka stafffiles, merlin2): Planned Server Migrations

Friday December 6 from 5 p.m. to Monday December 9 @ 7:30 a.m.

REASON FOR IMPACT: Technology Services will be migrating the file servers wnfs02 and wnfs03 to new servers this weekend.

ADDITIONAL INFORMATION:

·         Files written over the maintenance period may not be available when the new server is put into production.  Technology Services will retain data written over the weekend on the old server and move it after the migration to the new server is complete.

·         Please reboot your system if you are unable to access files after the maintenance is complete.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

Server/Network Battery System: System replacement

Saturday, December 7 @ 7 a.m. – Monday December 9 @ 5 p.m.

REASON FOR IMPACT: To ensure a reliable computing environment Technology Services will be replacing half of our primary battery backup systems that support our core server and network infrastructure.

ADDITIONAL INFORMATION:

·         There will be a period of approximately 10 minutes around 7 a.m. Saturday where new users accessing the network will not be allowed on as one of the network support systems reboots.

·         No downtime is expected for other systems as all systems have redundant power paths.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

PeopleSoft HR: Planned Maintenance

Friday, December 6 @ 5 p.m. – Sunday December 8 @ 8 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment Technology Services will be updating the PeopleSoft Human Relations Management System to the latest version release. This system will be unavailable during the maintenance window.  

ADDITIONAL INFORMATION:

·         Time Entry and Time Approval will not be available during the maintenance window.

·         myPugetSound will still be available during the maintenance window, but some of the links within myPugetSound may not work if the they originate from the PeopleSoft Human Relations Management System.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

PeopleSoft Financials: Planned Maintenance

Friday, December 6 @ 5 p.m. – Sunday December 8 @ 8 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment Technology Services will be updating the PeopleSoft Financials System to the latest version release. This system will be unavailable during the maintenance window.  

ADDITIONAL INFORMATION:

·         myPugetSound will still be available during the maintenance window, but some of the links within myPugetSound may not work if the they originate from the PeopleSoft Financials System.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.