Monthly Archives: September 2012

[Completed] Pre-Production Patch Maintenance Thursday the 4th of October 2012, 7:00 a.m. to 9:00 a.m.

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UPDATE:  Server patching for pre-production system has been completed.

On Thursday the 4th of October 2012, from 7:00 AM – 9:00 AM most pre-production servers are to be patched. This means that most test systems may be intermittently or entirely unavailable during this time. Most users will not be impacted, as most users do not have access to these pre-production servers.

This should not affect any production services such as:

Email, Personal and departmental file shares, Database applications, Web services, Print Services, and vdesk.

A follow up email and update to the blog will be posted once Pre-Production Patch Maintenance has been completed.

[Resolved] Residential Internet Interruptions – 9/17/2012

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[Update 1:40 am 9/18/2012] Internet service to the residential network was restored. Apparently this was due to a malfunctioning router in the Seattle area. This router was eventually replaced, restoring service.

[Update 12:10 am 9/18/2012] Internet service to the residential network is still unavailable or too slow to be useful. Estimates for return of service from Integra Telecom are now at least 3 AM.

Internet service to the residential network (residence halls, houses, and Union Ave housing) is unavailable and sporadic due to an outage in Integra Telecom’s network affecting the greater Seattle/Tacoma area. This issue is being worked on now, and service should be restored within 1 to 2 hours.

This outage does not affect the academic buildings or the university’s servers.