Telephone System Maintenance is scheduled for Sunday, 10/16/2016 at 8 am.
We will be rebooting the telephone system and do not expect any downtime.
If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
[update 08/07/2016 12:25 p.m.] Patching has been completed. There’s a sign-in issue with cascade-test that will be resolved at a later time.
[original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 08/07/2016, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
Technology Services schedules regular maintenance windows, generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
[update 07/10/2016 12:45 p.m.] The single sign on component of Cascade has been finished.
This concludes our planned patch maintenance and database migration for this weekend.
[update 07/10/2016 11:55 a.m.] We’re nearly complete with our work except for the single sign on component in Cascade is still outstanding. This will only affect users attempting to log into Cascade via the web. The other back-end processes in Cascade are verified operational.
Our database migration to the new storage array was successful and PeopleSoft is fully operational.
The rest of our production systems have been successfully patched.
An update will be made when the single sign on component has been fixed. This is expected to be resolved this afternoon.
[original] Production server patch maintenance is scheduled for Sunday, July 10, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.
Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
[Updated 6/12/2016 12:10 pm] Our scheduled pre-production server patch maintenance has been completed successfully.
[Original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 6/12/2016, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
[Update 05/04/2016] This scheduled maintenance has been canceled. It will be rescheduled for a different Sunday and a new announcement will be made.
[Original] Production server patch maintenance is scheduled for Sunday, May 8, from 3:00 a.m. until noon During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.
Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
Technology services will be doing an update on our firewalls to address a security vulnerability. This work will take place on February 17th, at 5am.
This WILL effect internet access temporarily as the firewalls will need to be rebooted. The expected down time for each firewall is about 5 minutes.
Internal access will continue to function as normal.
[Update 2/14/2015 4:45 PM] Our scheduled pre-production server patch maintenance has been completed successfully.
Pre-Production Server Patch Maintenance is scheduled for Sunday, 2/14/2016, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
[Update 1/10/2015 9:00 PM] We have nearly completed our production patch maintenance. All systems have been fully patched as of 11:40 AM except for one portion of Exchange (our email and calendar system). We expect to have that portion finished up tomorrow. We do not expect that it will have any impact on end users. We’ll post an update to the blog when the final portion has been completed. If you experience any difficulties please contact the service desk at x8585.
[Original] Production server patch maintenance is scheduled for Sunday, January 10, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.
Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
[Update 12/13/2015 1:30 PM] Our scheduled pre-production server patch maintenance has been completed successfully.
Pre-Production Server Patch Maintenance is scheduled for Sunday, 12/13/2015, from 8 a.m. to 5pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
[Update 10/11/2015 8:25 AM] Our scheduled pre-production server patch maintenance has been completed successfully.
Pre-Production Server Patch Maintenance is scheduled for Sunday, 10/11/2015, from 3 a.m. to noon. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
[Updated 6:29 a.m.] The work has been completed. Service interruption was less than 10 sec.
[Original] Internet service will experience a brief interruption of less than 5 min between 6 and 6:30 a.m. on the morning of Wednesday, August 26th as we remove some outdated network equipment.
Thank you for your patience and understanding as we continually improve our service.
[Update 8/16/2015 11:35 AM] Our scheduled pre-production server patch maintenance has been completed successfully.
[Original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 8/16/2015, from 3 a.m. to noon. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
[Updated 1:30 a.m. 7/12] Phone system upgrade complete.
Starting Friday evening at 7 p.m., TS staff will be performing an upgrade to the telephone system. Phones may power cycle multiple times during the upgrade but we do not expect any system-wide outages.
If there are any concerns regarding phones not working properly after the upgrade is complete please contact the Service Desk via email: servicedesk@pugetsound.edu or from a mobile phone: 253 879 8585.
Thank you for your patience.
[Updated 1/28/2015, 9:21 p.m.] The patching was completed successfully and all affected environments are back online with the exception of Cascade DEV. Cascade DEV will remain unavailable until our refresh tomorrow.
[Original] In order to apply an emergency security patch, ALL PeopleSoft DEV and TST environments, as well as Cascade DEV and TST, will be unavailable tonight, January 28, from 6 to 10 p.m. An update will be posted once service has been restored.
Please note this outage will NOT affect the production systems which will remain available to end users as usual.
[Updated 1/24/15, 2:24 p.m.] The upgrade was completed successfully. PeopleSoft Campus and myPugetSound are now back in service.
[Original] Due to a scheduled system upgrade, myPugetSound and PeopleSoft Campus, including Student Center, will be unavailable between 7:00 a.m. and 4:00 p.m. on Saturday, January 24. Please note that PeopleSoft Financials and PeopleSoft Human Resources will not be affected and can still be accessed through Cascade.