Monthly Archives: April 2026

{VANITY URLS}: Planned Maintenance, Thu, Apr 23, 8:00 a.m. – 10:00 a.m.

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This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Vanity URLs: Planned Maintenance

Thursday, April 23 | 8:00 a.m. – 10:00 a.m.

WHAT YOU SHOULD KNOW:

  • Website redirects from vanity URLs will be temporarily unavailable from both on-campus and off-campus during the maintenance window. 

  • The actual destination website that the vanity URL redirects to will remain available and can be accessed by going to the standard URL (listed below). 

  • Because the IP addresses of the sites will be changing, it is possible that your device may try connecting to the old IP addresses even after the change which will cause errors. Usually, this will resolve itself within 24 hours. However, if you have issues accessing these sites after the maintenance window is complete, you may try flushing the DNS cache on your device. 

SYSTEMS IMPACTED: 

  • Website redirects from the following vanity URLs:

Vanity URL

Standard URL

25live.pugetsound.edu

https://25live.collegenet.com/pro/pugetsound

asups.pugetsound.edu

https://www.pugetsound.edu/associated-students-university-puget-sound

givenow.pugetsound.edu

https://www.pugetsound.edu/support-puget-sound/give-now

giveonline.pugetsound.edu

https://www.pugetsound.edu/support-puget-sound/make-your-gift-puget-sound

givethroughphonathon.pugetsound.edu

https://www.pugetsound.edu/support-puget-sound/gifts-puget-sound-phonathon

giveto.pugetsound.edu

https://www.pugetsound.edu/support-puget-sound/make-your-gift-puget-sound

loggersgive.pugetsound.edu

https://www.pugetsound.edu/loggers-give

makeagift.pugetsound.edu

https://www.pugetsound.edu/support-puget-sound/make-a-gift-to-puget-sound

my.pugetsound.edu

https://campus.pugetsound.edu

newstudents.pugetsound.edu

https://www.pugetsound.edu/welcome-new-loggers

tickets.pugetsound.edu

https://ups.universitytickets.com/

webmail.pugetsound.edu

https://mail.google.com/a/pugetsound.edu

REASON FOR MAINTENANCE:

  • TS will be updating the IP addresses associated with the vanity URLs into a dedicated network zone on the firewall. This improves network security by segregating public-facing services from the internal network and allowing more granular controls.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{JONES NETWORK}: Planned Maintenance, Thurs, Apr 16, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Jones Network: Planned Maintenance

Thursday, April 16 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Jones Network (some cameras, card access, and Alertus speakers)

 REASON FOR MAINTENANCE:

  • Technology Services will be replacing a faulty network switch.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, some wired network connections in Jones Hall will go offline for approximately 1 hour.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{JONES NETWORK}: Planned Maintenance, Wed, Apr 15, 6:00 a.m. – 7:30 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Jones Network: Planned Maintenance

Wednesday, April 15 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Jones Network (some cameras, card access, and Alertus speakers)

 REASON FOR MAINTENANCE:

  • Technology Services will be replacing a faulty network switch.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, some wired network connections in Jones Hall will go offline for approximately 1 hour.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{PUGETSOUND SYSTEMS}: Patch Maintenance – Sun, Apr 12, 6 a.m.-6 p.m. [COMPLETE]

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, April 12 | 6 a.m. – 6 p.m. [COMPLETE]

SYSTEMS IMPACTED: 

  • Campus file servers

  • myPugetSound.edu

  • PeopleSoft Human Resources

  • PeopleSoft Financials

  • PeopleSoft Campus Solutions

  • vDesk

  • Various Puget Sound systems and applications

REASON FOR IMPACT:

  • To ensure a secure, reliable computing environment, TS will be completing routine patch maintenance on our Puget Sound production servers.

 

ADDITIONAL INFORMATION:

  • The university network, internet access, and wireless will NOT be affected.

  • Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{PUGETSOUND SYSTEMS}: Patch Maintenance – Sun, Apr 12, 6 a.m.-6 p.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, April 12 | 6 a.m. – 6 p.m.

SYSTEMS IMPACTED: 

  • Campus file servers

  • myPugetSound.edu

  • PeopleSoft Human Resources

  • PeopleSoft Financials

  • PeopleSoft Campus Solutions

  • vDesk

  • Various Puget Sound systems and applications

REASON FOR IMPACT:

  • To ensure a secure, reliable computing environment, TS will be completing routine patch maintenance on our Puget Sound production servers.

 

ADDITIONAL INFORMATION:

  • The university network, internet access, and wireless will NOT be affected.

  • Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{CS/ECON/MATH FACULTY WEBSITES}: Planned Maintenance, Thu, Apr 9, 8:00 a.m. – 10:00 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Faculty Websites (Computer Science, Economics, Mathematics, and Sound Writing): Planned Maintenance

Thursday, April 9 | 8:00 a.m. – 10:00 a.m.

WHAT YOU SHOULD KNOW:

  • Websites hosted on two web servers will be unavailable from both on-campus and off-campus during the maintenance window. 

  • Because the IP addresses of the sites will be changing, it is possible that your device may try connecting to the old IP addresses even after the change which will cause errors. Usually, this will resolve itself within 24 hours. However, if you have issues accessing these sites after the maintenance window is complete, you may try flushing the DNS cache on your device. 

SYSTEMS IMPACTED: 

REASON FOR MAINTENANCE:

  • TS will be moving the servers hosting these websites into a dedicated network zone on the firewall. This improves network security by segregating public-facing servers from the internal network and allowing more granular controls.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu