{KITTREDGE & CERAMICS NETWORK}: Planned Maintenance, Wed, Jul 15, 6 a.m. – 7:30 a.m.

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Kittredge and Ceramics Network: Planned Maintenance

Wednesday, July 15 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • Ceramics Network

  • Kittredge Network

REASON FOR MAINTENANCE:

  • Technology Services will be making configuration changes on the network switches in the locations listed above.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, network outages will occur up to 30 minutes in length while the changes are being made.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu


COMPLETE {myPugetSound} Planned Maintenance Completed Jul 11 at 6 p.m.

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has completed the following maintenance activities. Details on the maintenance being performed are available below:

myPugetSound (PeopleSoft Campus Solutions): Planned Maintenance

Completed on Saturday, July 11 | 6 p.m.

REASON FOR MAINTENANCE:

  • Technology Services needed to update myPugetSound/PeopleSoft Campus Solutions to a more recent version so we have a secure and reliable environment.

 

WHAT YOU SHOULD KNOW:

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work.

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{myPugetSound} Planned Maintenance: Friday, July 10 | 5 p.m. – Sunday, July 12 | 8 p.m.

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,


Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:


myPugetSound (PeopleSoft Campus Solutions): Planned Maintenance

Friday, July 10 | 5 p.m. – Sunday, July 12 | 8 p.m.


REASON FOR MAINTENANCE:

  • Technology Services needs to update myPugetSound (PeopleSoft Campus Solutions) to a more recent version so we have a secure and reliable environment.

WHAT YOU SHOULD KNOW:

  • These systems will be unavailable during the maintenance window, which includes self service items such as entering time in myPugetSound.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.


Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to submit an issue through the TS Support Portal.   

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{NE HOUSES, KITTREDGE & CERAMICS NETWORK}: Planned Maintenance, Tue, Jul 14, 6 a.m. – 7:30 a.m.

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Northeast Campus Network: Planned Maintenance

Tuesday, July 14 | 6:00 a.m. – 7:30 a.m.

SYSTEMS IMPACTED: 

  • 1514 N Alder St Network

  • 1520 N Alder St Network

  • 1604 N Alder St Network

  • 1608 N Alder St Network

  • 3207 N 17th St Network

  • 3211 N 17th St Network

  • 3212 N 17th St Network

  • Ceramics Network

  • Kittredge Network

REASON FOR MAINTENANCE:

  • Technology Services will be making configuration changes on the network switches in the locations listed above.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance window, network outages will occur up to 30 minutes in length while the changes are being made.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu


Print and Copy Services Equipment Upgrade, July 10 through 13

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Print and Copy Services will be installing new equipment from Friday, July 10 through Monday, July 13. Standard printing from the Print Shop will be unavailable during this window, so we encourage you to plan any routine printing requests before Friday or once the installation is complete.

Specialty services will continue without interruption throughout the upgrade. Wide format printing, sticker printing, binding, and other finishing work will remain available as usual.

We appreciate your patience as we bring this new equipment online to serve you better. If you have questions or would like help planning around this outage, please contact Print and Copy Services at 253.879.3737 or print@pugetsound.edu.

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

myPugetSound and PeopleSoft Outage – RESOLVED – July 6 at 3:30 p.m.

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has resolved the following incident. Details on the outage are available below:

myPugetSound and PeopleSoft Outage 

July 6 started at 2:27 p.m. and resolved at 3:30 p.m.


SYSTEMS IMPACTED: 

  • myPugetSound, PeopleSoft HR, and PeopleSoft Financials. 

RESOLUTION DETAILS: 

  • The TS team discovered that one of the infrastructure components failed and needed to be restarted. TS has resolved the issue and access has been restored. 

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we work to resolve this issue as soon as possible. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

myPugetSound and PeopleSoft Outage – July 6 at 2:25 p.m.

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) is working to resolve the following incident. Details on the outage are available below:

myPugetSound and PeopleSoft Outage

July 6 starting at 2:25 p.m.

SYSTEMS IMPACTED: 

  • myPugetSound (PeopleSoft Campus Solutions), PeopleSoft HR, and PeopleSoft Financials. 

CURRENT STATUS: 

  • The TS team is investigating an outage affecting our PeopleSoft systems and working to resolve the issue as quickly as possible. TS will update as new information is available. 

 

WHAT YOU SHOULD KNOW::

  • None at this time

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we work to resolve this issue as soon as possible. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

{myPugetSound} Planned Maintenance: Friday, July 10 | 5 p.m. – Sunday, July 12 | 8 p.m.

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,


Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:


myPugetSound (PeopleSoft Campus Solutions): Planned Maintenance

Friday, July 10 | 5 p.m. – Sunday, July 12 | 8 p.m.


REASON FOR MAINTENANCE:

  • Technology Services needs to update myPugetSound (PeopleSoft Campus Solutions) to a more recent version so we have a secure and reliable environment.

WHAT YOU SHOULD KNOW:

  • These systems will be unavailable during the maintenance window, which includes self service items such as entering time in myPugetSound.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to submit an issue through the TS Support Portal.   

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu