Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Music Network: Planned Maintenance

Thursday, August 6 | 7:00 a.m. – 9:00 a.m.

SYSTEMS IMPACTED: 

• Music Building floors L through 1 (Wi-Fi, Ethernet, Phones)

REASON FOR MAINTENANCE:

• Technology Services will be upgrading network switches

WHAT YOU SHOULD KNOW:

• During the maintenance window, outages will occur in the locations listed above.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Network Security Devices (Firewalls): Planned Maintenance

Wednesday, August 5 | 6:00 a.m. – 7:00 a.m.

WHAT YOU SHOULD KNOW:

• A brief internet outage of a minute or two can occur when failing between firewalls.

• Security Services will remain reachable at (253) 879-3311 during this time.

SYSTEMS IMPACTED: 

• Inbound and outbound internet access

• GlobalProtect VPN

• Systems requiring Internet connectivity on campus, such as Zoom phones and blue pole emergency towers

REASON FOR MAINTENANCE:

• Technology Services is restarting the campus firewalls to clear a memory condition.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu