Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

GlobalProtect VPN: Planned Maintenance

Monday, June 8 | 9:30–11:30 p.m.

WHAT YOU SHOULD KNOW:

• If you are connected to vpn.pugetsound.edu during the maintenance window, your VPN session may be disconnected. Following the conclusion of the maintenance window, you may re-connect. 

• For instructions on connecting to the campus VPN, please reference this support article.

SYSTEMS IMPACTED: 

• GlobalProtect VPN 

• vpn.pugetsound.edu 

REASON FOR MAINTENANCE:

• To support network architecture improvements on campus, TS will be changing the IP address ranges used for the campus VPN. 

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu