[Updated 11/01/2011 11:30 PM] This maintenance was completed successfully at 11:30 PM.
Beginning at 10:00 PM on Tuesday, November 1, maintenance will be performed on SoundNet, the campus intranet. Please expect SoundNet to be unavailable intermittently for at least two hours. An update will be posted when full service has been restored. Thank you for your patience!
HubTransport server on Cltacc1 having issues……….
NOTE: As of 12 PM, the maintenance has been completed. All services are online and available.
Technology Services Monthly Maintenance is scheduled for Sunday, October 30, from 8:00 AM to 12:00 PM. Cascade, Banner, Millennium, and the university’s website will not be affected.
The services which may be intermittently or entirely unavailable during this maintenance window include:
[Completed] Pre-Production Patch Maintenance has been completed at 8:15 am, all test servers have been patched.
The next scheduled patch maintenance window is the 30th of October 2011, from 8 am to 12 pm. This is a production patch maintenance window, and a separate notification will be sent, as well as a separate blog posted.
On Thursday October 20th from 7:00 AM – 9:00 AM all pre-production servers are to be patched. This means that all test systems may be intermittently or entirely unavailable during this time. Most users will not be impacted, as most users do not have access to preproduction servers.
This should not affect any production services such as:
Email
Personal and departmental file shares (on Alexandria and Merlin2)
Database applications: Cascade, FAMIS, Millennium, and Banner
Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
Print Services
vDesk
A follow up email and update to the blog will be posted once Pre-Production Patch Maintenance has been completed.
Some Macintosh computer users were unable to connect to Puget Sound email accounts via Entourage and Outlook 2011 this morning. The issue has been resolved.
On Wednesday, 10/12/11, there were some delays with the delivery of email messages from Puget Sound accounts to Yahoo accounts. By 5:15 p.m., mail flow had returned to normal.
If you experience any further issues, please contact the Technology Service Desk at 253.879.8585, servicedesk@pugetsound.edu, through our Online Service Desk, or by visiting the Tech Center in Collins Memorial Library.
We appreciate your patience!
[Updated 9/25/11, 12:02 PM] The quarterly patch maintenance was completed at 11:55 AM, and all systems are back online. The next production patch window is scheduled for Sunday, October 30, and will be a monthly patch.
The quarterly patch maintenance is scheduled for Sunday the 25th of September 2011, from 4:00 AM to 12:00 PM. All services may be intermittently or entirely unavailable, including:
Beginning before midnight tonight, Moodle again was unavailable and extremely slow at times throughout the last hour and a half. After a configuration change, Moodle has now returned to service, and should remain available. Thank you for your patience and understanding.
E-mail delivery may have been delayed today for a brief period of time. All mail flow has returned to normal.
[Update 6:15 AM 9/15/2011] Moodle service is now restored.
[Update 1:32 AM] Moodle is unavailable as of 11:30 this evening. We are currently working on the problem, and we will have service restored by the start of classes today.
[Update 4:45 PM] Moodle will be unavailable from 7:15 to 7:30 tonight so maintenance can be performed to address the issues experienced today. We hope to see service restored and stabilized once that is done. Thank you again for your patience.
The Moodle learning management system is experiencing intermittent service disruptions at this time. We are working as quickly as possible to stabilize the availability of this service. We appreciate your patience.
Pre-Production Patch Maintenance completed at 8:35 am, all test and development servers which were patched this morning are back on line. The next scheduled Patch Maintenance, is the Production Patch Maintenance on Sunday the 25th of September 2011. Another blog will be posted prior to the Patch Maintenance day.
Pre-Production Patch Maintenance window for this month will be Thursday the 15th of September from 7 am to 9 am. The following pre-production servers may be unavailable due to maintenance during this time:
Linux and Windows systems:
1. lummi
2. hope
3. Decatur
4. Squaxin
5. Shaw
6. Philchuck
7. mysqldev
8. moodle2
9. kickstart
10. ldaprelay-dev
11. tomcat-dev
12. maharadev
13. alacartedev
14. vmctdb1-d
15. vmlxss1-d
16. vmlxss2-d
17. vmlxwb2-d
18. vmlxwb3-t
19. lxss3
20. lxwb4
21. FIDALGO
22. ISIS
23. OSIRIS
24. KETRON
25. VS0
26. ATHABASCADEV
27. SERVICEDESKACD
28. BASIS (VM)
29. KRONOSTEST (VM)
30. SOUNDNETDEV (VM)
31. WNPH-P (VM)
32. WNFM1-D
33. WNFM2-D
34. WNCU01-D
35. WNXA01-D
36. WNBA01-P
37. WNXA02-D
Furthermore, Oracle systems may be unavailable starting at 6:00 AM:
bjp for ridge and summit
banner for ridge and summit
Job submission for ridge and summit
OAS on hope and deactur
Oracle Forms on Fidalgo
E-mail delivery may have been delayed today for a brief period of time. All mail flow has returned to normal.
Throughout this past week many members of the campus community have experienced problems with the new vDesk applications. These have included trouble launching applications and an inability to view or print to available printers. As of Friday morning 9/9/2011 we have been able to alleviate the situation. We continue to monitor the system.
Thank you for you for your patience and understanding.
[Update] Work is completed and service returned to normal. Thank you for your patience!
We will be replacing some switches in the basement of McIntyre Hall on Monday 08/15/2011 between 5:30pm and 7:00pm. The network will not be available in McIntyre Hall during that time. This outage will only affect computer access to the network in McIntyre Hall.
[Updated] Inbound and outbound e-mail delivery is back to normal. Thank you for your patience.
E-mail delivery may be impacted by recent work on the system. Please contact the Technology Service Desk at 253.879.8585 to report any issues you may experience. Thank you!
[Updated: 1:00 AM] Mahara was restored at approximately 12:30 AM. Again, thank you for your patience.
The Mahara e-portfolio system (mahara.pugetsound.edu) is currently down. We are aware of the problem and are working to address it. Moodle is NOT affected. Further updates will be posted here. Thank you for your patience!