[Updated 2/22/2015 4:00 pm] The maintenance is complete. We hope you enjoy the new look and feel of our Online Service Desk.
[Original] Our Online Service Desk will be unavailable due to scheduled maintenance from 9 pm on Saturday, February 21, to 5 pm on Sunday, February 22. Members of the campus community will be unable to view their tickets in our ticketing system during the scheduled maintenance window.
An update will be posted once this maintenance is complete. Thank you for your patience!
[Update 2/8/2015 8:06 am] The maintenance is completed. Thank you!
[Original] Due to scheduled maintenance, all campus systems will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, February 8. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, and Exchange (email and calendar). An update will be posted once this maintenance is completed.
Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
[Updated 1/28/2015, 9:21 p.m.] The patching was completed successfully and all affected environments are back online with the exception of Cascade DEV. Cascade DEV will remain unavailable until our refresh tomorrow.
[Original] In order to apply an emergency security patch, ALL PeopleSoft DEV and TST environments, as well as Cascade DEV and TST, will be unavailable tonight, January 28, from 6 to 10 p.m. An update will be posted once service has been restored.
Please note this outage will NOT affect the production systems which will remain available to end users as usual.
[Updated 1/24/15, 2:24 p.m.] The upgrade was completed successfully. PeopleSoft Campus and myPugetSound are now back in service.
[Original] Due to a scheduled system upgrade, myPugetSound and PeopleSoft Campus, including Student Center, will be unavailable between 7:00 a.m. and 4:00 p.m. on Saturday, January 24. Please note that PeopleSoft Financials and PeopleSoft Human Resources will not be affected and can still be accessed through Cascade.
[Updated 1/8/2015 9:00 am] vDesk is now available. Thank you for your patience.
[Original Post] vDesk is currently unavailable. We apologize for the inconvenience and are working to resolve the issue as quickly as possible.
[Updated 1/11/2015 07:45 am] The maintenance is complete. Thank you!
[Orignal] Pre-Production Server Patch Maintenance is scheduled for Sunday, 1/11/2015, from 3 a.m. to noon. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
vDesk is unavailable this morning. Support staff are working on the problem.
[Update Friday 1/2/2015 10:37 a.m.] vDesk has returned to service.
vDesk will be unavailable until later this evening as TS staff troubleshoot this issue. There is no ETA for return to service.
[Update 12/28/2014 8:30 p.m.] vDesk has been restored to service. Thank you for your patience.
[Updated Post] Our maintenance on the print server has been completed and all services are now back online.
[Original Post] Print services will be offline from 10am to 11:30am 12/23/2014 for maintenance. An update to the blog will be posted once the maintenance has been completed.
[Updated Post] The Soundnet server maintenance has been completed.
[Original Post] The Soundnet server will be down for maintenance from 5:00 pm to 9:00 pm on 12/19/2014. An update to the blog will be posted once the maintenance has been completed.
[Updated 12/3/14 9:50 am] Access to PeopleSoft Campus has been restored. We appreciate your patience.
[Original Post] Members of the campus community have reported that they are unable to login to PeopleSoft Campus. We apologize for the inconvenience, and are working to restore access as soon as possible.
[Updated 11/12/14 10:00am] The issue has been resolved. Thank you for your patience!
[Original Post] Our student print server (printers.pugetsound.edu) is currently not processing print jobs. This is affecting printing in lab environments. We are working to resolve the issue as quickly as possible, and we apologize for the inconvenience.
[Updated 11/09/2014 11:50 am] The maintenance is complete. Thank you!
[Original] Due to scheduled maintenance, all campus systems will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, November 9. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, and Exchange (email and calendar). An update will be posted once this maintenance is completed.
Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work
Change-log:
Known Issues:
[Updated 6:35 p.m.] The work on Cascade has been completed and service has been restored. Thank you!
[Original Post] Cascade will be unavailable beginning at 6:30 p.m. today so we can perform some necessary maintenance. The outage should last no more than 15 to 30 minutes. An update will be posted here once the work is done. We appreciate your patience!