A major fiber feed for Integra has been broken. A pole damaged along route 167 has broken the fiber feed for the state of Washington. This feed cannot be repaired until later this afternoon when 167 can be shutdown to restring the fiber across the highway. There is no estimated time of repair.
Cascade DB Parameter Update 4.17.08
Updated Cascade DB global parameters to help performance:
db_cache_size
sga_size
pga_size
large_pool_size
Millennium DB Parameters Update 4.17.08
Updated Millennium DB global parameters to help performance:
pga_size
large_pool_size
CRM Parameter Update 4.17.2008
Updated CRM database global parameter to allow for better performance monitoring.
Database Server Reboot 4.17.2008
Email sent to liaisons:
Thursday April 17, Information Services will be performing critical changes on our database systems to improve recent performance concerns.
Access to all database systems including Cascade, Cascade Web, Banner, Famis, Basis and Millennium will be unavailable from 5:30 AM until 6 AM Thursday.
If you have questions or concerns regarding this outage, please contact Jenifer Brauen by telephone at ext. 2725, 253.879.2725, or via email at jbrauen@ups.edu. Thank you for understanding our need to conduct critical systems work.
Thank you.
– Jenifer Brauen
Wireless Deployed in Jones Hall
We have deployed wireless throughout Jones Hall. It is currently active and available to users.
Reboot Millennium Database
Brought Millennium application off-line, restarted the Oracle database instance and restarted the application. This was done by the recommendation of Sage in coordination with database connectivity changes on 4.11.08.
Database Server High Load Problems 4.12-4.14
Our primary database servers providing support for
- Cascade
- Cascade Web
- Millennium
- Banner
- Famis
- CRM
- Basis
experienced high load April 12 – 14 resulting in performance concerns and periodic service interruptions. Regular service levels were restored by 5pm Monday, April 14th.
The high load conditions were caused by new data load and warehousing load activity.
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Upgraded Oracle Client 4.11
Upgraded the Oracle Client tools to 9i and removed the 8i Client files.
April 1 – April 7 listserv Delivery Problems
Beginning April 1st, the Mailman listservs started failing to deliver messages to their membership. This happened because one of the real-time blackhole lists that Mailman was subscribed to went out of service permanently, causing Mailman’s mail server (sendmail) to reject all messages outgoing to the list memberships. So the messages were received by Mailman and archived properly, but they were not delivered. This was found and resolved on April 7th.
This coincided with another email problem on April 2-4, which masked the listserv issue, which is why it took so long to find and resolve.
3/18/2008 Internet interruption
There was a 5-10 minute interruption today at approximately 2:15. Our internet service provider increased bandwidth to the University without coordinating the change with us. Configuration changes were made here at the University’s equipment, which restored connection to the internet. The University now has a full DS3(T3) connection at 45 Mbps.
Replacement of network switches in Wyatt.
We replaced the network switches in the south end of Wyatt Hall this week-end. The north end (classrooms) will be replaced this week (during spring break).
Wireless Deployed in Wyatt
Complete wireless coverage of Wyatt Hall is now in place.
Upgrade Firmware on Internet Router
Firmware was upgraded on internet router at 6:45am 03/17/2008.
Commvault Updates
Wed 2/20 – I updated Galaxy with 7.0 and SP2. Rebooted Galaxy
Thu 2/21 – I updated Alexandria, BE1, BE2, Crystal, Rainier with 7.0
– installed SP2 and updates on Alexandria, BE1, and BE2
Mon 2/25 – I started to install 7.0 on the iDataAgents and to push SP2 and post updates to the client computers. I rebooted Kronos and MSproject to finish their upgrades. I updated Crystal and Rainier with SP2 and post updates. The post updates broke the Online Full backups on Rainier. Crystal did not properly install SP2 so it did not get the broken updates post SP2.
Tue 2/26 – Worked with Commvault on the issue and stopped the Online Full backups for Rainier until the problem is resolved.
Wed 2/27 – Updated Galaxy with post SP2 updates. Uninstalled updates to Rainier and Crystal and reinstalled SP2 only from the disk. Tested the Online Fulls and reenabled the schedules for those backups. Continued to upgrade and update iDataAgents.
Thu 2/28 – Installed 7.0 Base on Shasta