Category Archives: Scheduled Outages

{myPugetSound} Planned Maintenance – Mon 4/23 @ 8 p.m.-11 p.m.

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This is an announcement from Technology Services (TS). Please see details below.

myPugetSound: Planned Maintenance

Monday, April 23 from 8:00 p.m.-11:00 p.m.

SYSTEM(S) IMPACTED: myPugetSound will be unavailable during the maintenance window.

REASON FOR IMPACT: myPugetSound will be updated to provide users with a better experience when logging in on mobile devices.

ADDITIONAL INFORMATION:

  • During the maintenance window myPugetSound will be unavailable and users will be directed to the Service Announcement.
  • All other PeopleSoft Systems will be available.
  • For information on new features and updates to myPugetSound visit the project webpage
  • For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

{Network} Todd/Phibbs Hall Internet Outage, November 15 @ 12:00p

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This is an announcement from Technology Services (TS). Please see details below.

Network: Todd/Phibbs Hall Internet Outage

Wednesday, November 15, beginning at 12:00p

Technology Services is replacing an old emergency power supply in the Todd-Phibbs residence hall. This will impact both wired and wireless connections to the Internet. Downtime is not expected to be more than ~8 minutes.

ADDITIONAL INFORMATION:

For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

Network Maintenance – 09/18/2017 [COMPLETE]

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UPDATE:  Maintenance has been completed.
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Technology Services will be replacing a switch to fix an intermittent network issue starting at noon today.   Down time should be limited to under 15 minutes and will cause  some wireless, some phones and some network ports to go down.  We apologize for the short notice but this intermittent issue is currently affecting some users phones and network connectivity and needs to be rectified as soon as possible.

Thank you

Network Maintenance – 8/17/2017 [COMPLETE]

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Update: Maintenance has been completed.  Please report any issues to the Service Desk.  Thank you for your patience.
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Technology Services will be performing changes on the network on 8/17/2017 from 7pm to 12am.  Services that may be impacted include data connectivity, phone/fax, wireless and internet services.  This will work will impact the various areas around campus throughout the night but only for shorts periods of time (usually less than a minute but up to 5-10 minutes).

This maintenance is necessary to ensure the continued reliability and stability of the University’s network.

Thank you

Network Maintenance August 13, 2017 [COMPLETE]

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Networking will be doing maintenance on the core router on August 13, 2017 at 5 am to 8 am.  This maintenance is necessary to patch a few bugs and improve stability on the network.  While this work is being performed the network will go down campus wide for periods of 1-5 minutes.

Services that will be affected include data, WiFi (PS-CampusAcces/GuestAccess), VOIP,  access to servers internally, and internet access.

We appreciate your patience as we conduct this important work.

Network Services

Network Maintenance – 08/08/2017 and 08/09/2017 [COMPLETE]

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Update 2:  Mainetnance has been completed for August 9th.  Please report any issues to the Service Desk.  Thank you!
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Update 1: Maintenance for August 8th has been completed.  Please report any issues to the Service Desk.
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Network Services will be making changes on the network on the following days:

August 8, 2017 6 AM – We will be migrating the server network gateways onto the new Juniper core router.  This will cause a momentary disruption between data networks and server networks but all inter-network traffic should continue working (example: server to server).  The disruption should only last for a few seconds.

August 9, 2017 10 PM to 3 AM – We will be attempting to migrate the internet gateways onto the new Juniper core router.  This will cause intermittent disruption of all outbound and inbound internet traffic throughout the night.

Thank you

 

Network Maintenance – 07/18/2017 to 07/19/2017 [COMPLETE]

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Update: Network maintenance is complete.  Thank you.

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Networking will be doing maintenance on the evening of 07/18/2017 and into the morning of 07/19/2017.  This work will consist of moving the internet and network gateways which will cause intermittent internet and network outages.  Services affected may include internet, wireless, and VOIP.  Network outages will usually be localized to buildings and be very brief.

Network Maintenance – 07/15/2017 and 07/16/2017 [COMPLETE]

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Update: Networking has completed maintenance.  We did not do work on the server network per the request of the server team.  This will be rescheduled to another time.
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Networking will be doing some maintenance and testing that should not be service affecting on 07/16/2017.  We will also be doing work moving server network connections on 07/17/2017.  We plan to work around the server production maintenance and so impact should be minimal.

Thank you

TS Outage Update: PeopleSoft Planned Refreshes – DEV Complete

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This is an announcement from Technology Services about scheduled PeopleSoft Maintenance .

PeopleSoft Maintenance: Refreshes for all pillars are complete. 

  • All PeopleSoft DEV environments:
    • PA91DEV, CS92DEV, FN92DEV, HR92DEV

Thank you for your patience during the refreshes.

Need more info? Email TS-PMO@pugetsound.edu

PeopleSoft Maintenance: Refreshes {All PS Pillars}

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This is an announcement from Technology Services about upcoming scheduled PeopleSoft outages. Please see details below.

PeopleSoft Maintenance: Refreshes for all pillars are scheduled for the following dates.

  • Thursday, July 13, 2017:
    • All PeopleSoft DEV environments will be unavailable.
    • PA91DEV, CS92DEV, FN92DEV, HR92DEV
  • Friday, July 14, 2017:
    • All PeopleSoft TST environments will be unavailable.
    • PA91TST, CS92TST, FN92TST, HR92TST
  • TS will communicate once each batch of refreshes are complete.

Need more info? Email TS-PMO@pugetsound.edu

Campus Systems Unavailable Due to Scheduled Maintenance 07/16/2017 [completed]

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[updated 07/16/2017 10:50 a.m.] Our scheduled maintenance has been completed.

[original] Production server patch maintenance is scheduled for Sunday, July 16th, from 3:00 a.m. until noon During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.
Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!