Pre-Production Server Patch Maintenance 6/12/2016 [complete]

[Updated 6/12/2016 12:10 pm] Our scheduled pre-production server patch maintenance has been completed successfully.

[Original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 6/12/2016, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Campus Systems Unavailable Due to Scheduled Maintenance 06/05/2016 [complete]

[Update 06/05/2016 12:08 p.m.] Our scheduled production server patch maintenance has been completed successfully.​​

[Original] Production server patch maintenance is scheduled for Sunday, June 5, from 3:00 a.m. until noon During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

[CANCELED] Campus Systems Unavailable Due to Scheduled Maintenance 05/08/2016

[Update 05/04/2016] This scheduled maintenance has been canceled. It will be rescheduled for a different Sunday and a new announcement will be made.

[Original] Production server patch maintenance is scheduled for Sunday, May 8, from 3:00 a.m. until noon During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Pre-Production Server Patch Maintenance 4/17/2016 [Complete]

[Updated 4/17/2016 6:55 pm] Our scheduled pre-production server patch maintenance has been completed successfully.

[Original post] Pre-Production Server Patch Maintenance is scheduled for Sunday, 4/17/2016, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Firewall Maintenance 2/17/2016

Technology services will be doing an update on our firewalls to address a security vulnerability. This work will take place on February 17th, at 5am.

This WILL effect internet access temporarily as the firewalls will need to be rebooted.  The expected down time for each firewall is about 5 minutes.

Internal access will continue to function as normal.

Pre-Production Server Patch Maintenance 2/14/2016 [Complete]

[Update 2/14/2015 4:45 PM] Our scheduled pre-production server patch maintenance has been completed successfully.

Pre-Production Server Patch Maintenance is scheduled for Sunday, 2/14/2016, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Campus Systems Unavailable Due to Scheduled Maintenance 01/10/2016

[Update 1/10/2015 9:00 PM] We have nearly completed our production patch maintenance.  All systems have been fully patched as of 11:40 AM except for one portion of Exchange (our email and calendar system).  We expect to have that portion finished up tomorrow.  We do not expect that it will have any impact on end users. We’ll post an update to the blog when the final portion has been completed. If you experience any difficulties please contact the service desk at x8585.

[Original] Production server patch maintenance is scheduled for Sunday, January 10, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!​

vDesk Unavailable Due To Scheduled Maintenance 12/21/2015

vDesk will be unavailable while it is being upgraded on Monday, December 21 from 5 am – 7 am. The update will result in cosmetic changes only, and absolutely no different actions are required on your part. When you next login to vDesk after the upgrade, you will simply see new login and landing screens. All of the same software choices as before will appear and will function in exactly the same way.

New login screen:
vdesknew
New landing page look:
vdesknew2

If you have any questions or concerns, please feel free to contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Campus Systems Unavailable Due to Scheduled Maintenance 11/15/2015

[Update 11/15/2015 9:20 AM] Our scheduled production server patch maintenance has been completed successfully.

Production server patch maintenance is scheduled for Sunday, November 15, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!​

Campus Systems Unavailable Due to Scheduled Maintenance 9/13/2015 [Completed]

[Update 9/13/2015 10:35 AM] Our scheduled production server patch maintenance has been completed successfully.

[Original] Production server patch maintenance is scheduled for Sunday, September 13, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!​

Telephone System Upgrade 7 p.m. 7/10/15 – 5 p.m. 7/12/15 [Completed]

[Updated 1:30 a.m. 7/12] Phone system upgrade complete.

Starting Friday evening at 7 p.m., TS staff will be performing an upgrade to the telephone system. Phones may power cycle multiple times during the upgrade but we do not expect any system-wide outages.

If there are any concerns regarding phones not working properly after the upgrade is complete please contact the Service Desk via email: servicedesk@pugetsound.edu or from a mobile phone: 253 879 8585.

Thank you for your patience.

Campus Systems Unavailable Due to Maintenance 6/14/2015 [completed]

[Updated 6/14/2015 10:08am] Our scheduled maintenance has been completed.

[Original] Due to scheduled maintenance, all campus systems will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, June 14. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!​

Pre-Production Server Patch Maintenance 5/10/2015 [completed]

[Updated 5/10/15 9:30am] Our scheduled maintenance has been completed.

[Original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 5/10/2015, from 3 a.m. to noon. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Campus Systems Unavailable Due to Maintenance 4/12/15 [Completed]

[Updated 04/12/2015 10:30 a.m.] Maintenance has been completed.

[Original] Due to scheduled maintenance, all campus systems will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, April 12th. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!