CascadeTest (summit) data was refreshed on Monday. Here are the details:
Age of data copied: 4/18/2010 10:00 pm
Refresh started: 4/19/2010 1 pm
Refresh completed: 4/19/2010 5:18 pm
Cascade and CRM mailer migration, 4/14
The mailer functionality serving Cascade and CRM has been migrated off of Camano, and onto Orcas. This involved a DNS change for cascademail.pugetsound.edu and a small amount of code change in Cascade.
Cascade Release 10.5 – 05.12.2010
Cascade Release 10.5 is planned for May 12, 2010. This release will include the following features and fixes:
- DL Change File Sort Order Problems (93354)
- DL Add Credit Criteria to Disbursement (93600)
- DL Incorrect Disbursement Code in Origination (93490)
- DL Day Dependent Logic in Nightly Job (95488)
- Update Card Deactivation in Basis (94968)
- User Account Attribute Refresh in AD (95161)
- Move Cascade Web Tech Tips to CMS Self Help (94308)
Update Your Subscriptions to RSS Feeds from TS
On Thursday, April 15, between 4:30 and 5:00 PM, Technology Services will relocate its maintenance blog, resulting in new URLs for the RSS feeds from that blog. Once the move is made, please use the following addresses for subscribing or re-subscribing to these feeds:
Cascade Release Cycle – http://blogs.pugetsound.edu/TSmaintenance/?feed=rss2&cat=83
Scheduled Maintenance Windows – http://blogs.pugetsound.edu/TSmaintenance/?feed=rss2&cat=71
Service Announcements – http://blogs.pugetsound.edu/TSmaintenance/?feed=rss2&cat=44
At the same time, you should update your subscription to the TS Tips & Alerts feed using the address, http://blogs.ups.edu/servicedesk/feed.
For assistance with RSS feeds or any technology-related issue, contact the Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
[Complete] Pre-Production Maintenance Window 4/15/10, 7:00 AM to 9:00 AM
Update at 8:24am: all maintenance work is complete without incident.
On Thursday April 15th from 7am-9am all pre-production servers are to be patched. This means that all test systems may be intermittently or entirely unavailable during this time. Most users will not be impacted, as most users do not have access to preproduction servers. Specifically, the following servers will be impacted:
- lummi
- pilchuck
- mysqldev
- EXDEV
- FIDALGO
- GALAXY
- KETRON
- PORTAL
- VS0
[Complete] Production Maintenance Window 4/25/10 from 8:00 AM to Noon
Maintenance work for today is complete. All services have been restored.
The next production maintenance window is Sunday, April 25, from 8:00 AM to Noon.
All services may be intermittently or entirely unavailable during this time, including:
- Personal and departmental file shares (on Alexandria and Merlin2)
- Database Applications: Cascade, FAMIS, Millennium, and Banner
[Resolved] Long running Database Job
Processing a large batch of account deletions over the night of April 1, took much longer than expected. The job was killed a third of the way through and restarted later in the day as it was not adversely affecting performance. The cause of this slowness has been isolated, but not fixed.
[Resolved]Cascade down
Cascade went down temporarily on April 1 at approximately 3:45 PM. The server was bounced and service was restored. The source of the problem may be related to high traffic, but is under investigation.
[Resolved] K-20 Internet Connection Down Briefly
The University’s K-20 Internet connection went down from about 2:20 to 2:35 PM, due to a malfunction in one of the firewall interfaces. the problem was resolved immediately.
[Complete] Sophos PureMessage Quarantine Maintenance 4/2 – 4/6/2010
On Friday April 2nd starting at 1PM maintenance will be performed on our Sophos PureMessage spam quarantine. During this time users may not have access to all their quarantined messages. Users can continue to use the system during maintenance, but may experience poor performance. We expect the system to be back online and fully functional by the afternoon of Tuesday 4/6/2010.
If you believe an important message was caught in Sophos PureMessage during this time, please contact the Service Desk at x8585.
[Complete] Scheduled Maintenance 3/28/09
Maintenance work for today is complete. All services have been restored.
[Resolved] Webmail Down 3/28/09
Webmail is down due to some network problems. We are working on the issue and hope to be back up by Noon. The underlying Exchange infrastructure is not affected, so email through Outlook is working fine.
The source of the problem was found and corrected at about 11:45 AM
[Completed] Short Planned Network Outage 3/28/09
As part of the monthly maintenance this morning, updates to the university’s core router were applied. This resulted in a short campuswide network outage (all services) at about 8:30 AM. This was expected, and the outage was about 3 minutes. Network service was restored as expected, and this phase of the maintenance is now complete.
Maintenance will now continue with database systems.
All ldap uid values are now lower case
Previously, some uids (usernames) in our ldap directories were stored in upper case while others were lower case. This inconsistency complicated certain operations.
On 3/17/2010 shortly after 11am, 7712 of the 14617 entries were changed to lower case.
The few situations affected have been handled, and individual users should not notice any effect of this change.
[Complete] Production Maintenance Window 3/28/10 from 8:00 AM to Noon
The next production maintenance window is on Sunday, March 28th, from 8:00 AM to noon.
From 8:00 AM to 9:30 AM all services may be off-line intermittently due to network upgrades, including:
- Personal and departmental file shares (on Alexandria and Merlin2)
- Web services (including www.pugetsound.edu and cs.pugetsound.edu)
- Database Applications: Cascade, FAMIS, Millennium, and Banner
Please note that Database Applications may continue to be unavailable until noon.