Category Archives: Windows Domain

Campus Systems Unavailable Due to Scheduled Maintenance 05/21/2017 [completed]

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[updated 05/21/2017 9:30 a.m.] Our scheduled maintenance has been completed.

[original] Production server patch maintenance is scheduled for Sunday, May 21st, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Campus Systems Unavailable Due to Scheduled Maintenance 03/26/2017 [Completed]

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[Update 03/26/2017 10:00 PM] All scheduled work has been completed successfully. All systems are operating at full performance again.

[Update 03/26/2017 1:38 PM] PeopleSoft is fully back up. All services are online at this time. We’re continuing to do some work in the background which may cause minor performance issues this afternoon. An update will be posted when that work is complete.

[Update 03/26/2017 1:08 PM] PeopleSoft is nearly back up. We have some work to do in the background that may cause some minor performance issues this afternoon, but all services will be available. The next update will come when PeopleSoft is fully back up.

[Update 03/26/2017 11:45 AM] We need to extend the maintenance window beyond noon as some processes are taking longer than expected. Right now PeopleSoft environments, including myPugetSound are offline. All other services are available. Another update will be posted upon completion or at 1:00 PM.

[Original] Production server patch maintenance is scheduled for Sunday, March 26th, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Campus Systems Unavailable Due to Scheduled Maintenance 01/08/2017 [completed]

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[update 01/8/2017 11:15 a.m.] Our scheduled maintenance has been completed successfully.

[original] Production server patch maintenance is scheduled for Sunday, January 8th, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Campus Systems Unavailable Due to Scheduled Maintenance 11/13/2016 [completed]

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[update 11/13/2016 10:00 a.m.] Our scheduled production server patch maintenance has been completed successfully.​​

[original] Production server patch maintenance is scheduled for Sunday, November 13, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Campus Systems Unavailable Due to Scheduled Maintenance 09/18/2016 [completed]

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[update 09/18/2016 10:00 a.m.] Our scheduled production server patch maintenance has been completed successfully.​​

[original] Production server patch maintenance is scheduled for Sunday, September 18, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Campus Systems Unavailable Due to Scheduled Maintenance 07/10/2016 [completed]

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[update 07/10/2016 12:45 p.m.] The single sign on component of Cascade has been finished.

This concludes our planned patch maintenance and database migration for this weekend.

[update 07/10/2016 11:55 a.m.] We’re nearly complete with our work except for the single sign on component in Cascade is still outstanding. This will only affect users attempting to log into Cascade via the web. The other back-end processes in Cascade are verified operational.

Our database migration to the new storage array was successful and PeopleSoft is fully operational.

The rest of our production systems have been successfully patched.

An update will be made when the single sign on component has been fixed. This is expected to be resolved this afternoon.

[original] Production server patch maintenance is scheduled for Sunday, July 10, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Campus Systems Unavailable Due to Scheduled Maintenance 06/05/2016 [complete]

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[Update 06/05/2016 12:08 p.m.] Our scheduled production server patch maintenance has been completed successfully.​​

[Original] Production server patch maintenance is scheduled for Sunday, June 5, from 3:00 a.m. until noon During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

[CANCELED] Campus Systems Unavailable Due to Scheduled Maintenance 05/08/2016

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[Update 05/04/2016] This scheduled maintenance has been canceled. It will be rescheduled for a different Sunday and a new announcement will be made.

[Original] Production server patch maintenance is scheduled for Sunday, May 8, from 3:00 a.m. until noon During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Campus Systems Unavailable Due to Scheduled Maintenance 03/13/2016 [Complete]

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[Update 03/13/2016 10:17 a.m.] Our scheduled production server patch maintenance has been completed successfully.

[Original] Production server patch maintenance is scheduled for Sunday, March 13, from 4:00 a.m. until 1 p.m. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Campus Systems Unavailable Due to Scheduled Maintenance 01/10/2016

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[Update 1/10/2015 9:00 PM] We have nearly completed our production patch maintenance.  All systems have been fully patched as of 11:40 AM except for one portion of Exchange (our email and calendar system).  We expect to have that portion finished up tomorrow.  We do not expect that it will have any impact on end users. We’ll post an update to the blog when the final portion has been completed. If you experience any difficulties please contact the service desk at x8585.

[Original] Production server patch maintenance is scheduled for Sunday, January 10, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!​

Password Synchronization Not Working 8/17/2015

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Member of the campus community have reported that our Puget Sound account password synchronization process does not seem to be working. If you change your Puget Sound password in Cascade, it is not currently automatically syncing over to Webmail, PeopleSoft, myPugetSound, and other systems.

We apologize for the inconvenience and are working to resolve this issue. In the meantime, if you reset your password in Cascade, please also manually reset it in Webmail (which will also sync over to PeopleSoft and myPugetSound). If you have any further questions, please feel free to contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Account authentication issues 7/7/2014

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Some members of the campus community have experienced difficulty using their Puget Sound account to login to their campus computers and Outlook Web Access (Webmail). This appears to be due to the fact that their account is locked due to a number of incorrect authentication attempts. We are investigating the source of this issue, and apologize for the inconvenience.

Password Synchronization Issue 8/26/2013 [Resolved]

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[Updated 8/26/2013 11:00 a.m.] Password synchronization is functional. Please contact the Technology Service Desk at 253.879.8585 for assistance if you were affected by this issue.

[Original Post] Password synchronization is currently not functional. Password changes made in Cascade will not carry over to other Puget Sound systems (email, PeopleSoft, vDesk, Moodle). We are working to resolve this as quickly as possible and apologize for the inconvenience.