Category Archives: Email

[Completed] Production Server Patch Maintenance – Sunday, 3/10/2013

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The Production Server Patch Maintenance has been completed. There is no scheduled patch maintenance for the months of April and May.

The production server patch maintenance is scheduled for Sunday, 3/10/2013, from 3:00 AM to 4:00 PM. Most services may be intermittently or entirely unavailable, including:

  • Email
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database applications that include Cascade
  • Web services such as Moodle
  • vDesk
  • Print Services

Note: The Optimize servers are excluded from this Server Patch Maintenance Window.

An update will be posted once server maintenance has been completed. Also as a reminder of Sunday being Day Light Savings time, of Springing forward one hour.

[Completed] Pre-production Patch Maintenance for 2/28/2013 from 7 am to 9 am.

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The Pre-Production Patch Maintenance has been completed. The next scheduled maintenance is for Production servers on 3/10/2013. A separate blog will be posted.

The Pre-Production Patch Maintenance is scheduled for 2/28/2013 from 7 am to 9 am, and Production Server Maintenance tentatively set for 3/10/2013. A separate blog will be posted, prior to the Production Patch maintenance performed.

This should not affect any production services such as:

Email
Personal and departmental file shares (on Alexandria and Merlin2)
Database applications
Web services such as: Moodle
Print Services
vDesk

An update will be posted once server maintenance has been completed.

[Completed] Production Patch Maintenance – Sunday, 2/10/2013

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The February 2013 patching has been completed. All services listed below are now back up and operational. The next scheduled patching for production servers, is for March 2013. A separation blog will be posted for this patch window later.

The production patch maintenance is scheduled for Sunday, 2/10/2013, from 3:00 AM to 4:00 PM. Most services may be intermittently or entirely unavailable, including:

  • Email
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database applications that include Cascade
  • Web services such as Moodle
  • vDesk
  • Print Services

An update will be posted once server maintenance has been completed.

[Completed]Pre-production Patch Maintenance for 1/31/2013 from 7 am to 9 am.

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The Pre-Production Patch Maintenance has been completed. The next scheduled patch window is set for 2/10/2013, a separate blog willl be posted.

The Pre-Production Patch Maintenance is scheduled for 1/31/2013 from 7 am to 9 am, and Production Server Maintenance tentatively set for 2/10/2013. A separate blog will be posted, prior to the Production Patch maintenance performed.

This should not affect any production services such as:

Email
Personal and departmental file shares (on Alexandria and Merlin2)
Database applications
Web services such as: Moodle
Print Services
vDesk

An update will be posted once server maintenance has been completed.

Scheduled Internet Outage for Administrative Buildings

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The scheduled maintenace has been cancelled and will be rescheduled for a later time. Please disregard the previous notice.

On Sunday Dec 2nd, 3pm Eastern US time K20 will perform maintenance on one of it’s main sites. They will be doing power upgrades on one of the main racks onsite that will require an outage of the rack itself and potentially the entire site. This window is scheduled from 3pm to 7pm Eastern US time. (12:00 – 4:00pm Pacific US time).

[Resolved] Logon Issue

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A number of university systems were adversely impacted by a time synchronization issue. Correct time synchronization plays a key role in authentication across various systems and an incorrect date from a US Navy time source disrupted authentication. We have changed our servers to synchronize from another time source which has resolved the problem.

If you are still experiencing logon issues, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

[Completed] Quarterly Production Patch Maintenance – Sunday, 11/11/2012

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The Quarterly Production Patch Maintenance has been completed. There is no scheduled patching for the month of December.

The quarterly production patch maintenance is scheduled for Sunday, 11/11/2012, from 3:00 AM to 4:00 PM. Most services may be intermittently or entirely unavailable, including:

  • Email
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database applications that include Cascade
  • Web services such as Moodle
  • vDesk
  • Print Services

An update will be posted once server maintenance has been completed.

[Completed] Monthly Production Patch Maintenance – Sunday, 10/14/12

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The October Server Patch Maintenance has been completed at 10:55 a.m.

The next scheduled maintenance is a Quarterly, the Pre-Production tentatively set for 11/1/2012 from 7 am to 9 am, and Production Server Maintenance tentatively set for 11/11/2012. A separate blog will be posted, prior to the maintenance performed.

The monthly production patch maintenance is scheduled for Sunday, October 14, from 3:00 AM to 12:00 PM. Most services may be intermittently or entirely unavailable, including:

  • Email
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database applications that include Cascade
  • Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
  • vDesk
  • Print Services
  • Merlin2 server migration between 2:30am Saturday morning and 2:30am Sunday morning older version of user files may appear due to the data migration. At the end of this migration and period of time the files will be back up to date.

An update will be posted once server maintenance has been completed.

[Completed] Quarterly Production Patch Maintenance 12th August 2012, from 3:00 a.m. to 4:00 p.m.

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Most servers and services for the quarterly patch maintenance have been completed to exclude Alexandria and some test/development servers. A separate notification will be sent in TS Alerts about this.

The quarterly production patch maintenance is scheduled for Sunday the 12th of August 2012, from 3:00 AM to 4:00 PM. Most services, may be intermittently or entirely unavailable, including:

  • Email
  • Alexandria to the VMware server upgrade
  • VMware storage array upgrade
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database applications: Cascade, FAMIS, Millennium, and Banner
  • Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
  • Optimize
  • vDesk
  • Print Services

An update will be posted once Server Maintenance has been completed.

[Completed] Pre-Production Patch Maintenance Thursday the 2nd of August 2012, from 7:00 am to 9:00 am

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The Pre-Production Patch Maintenance has been completed at 9:00 am., and all servers patched during this time period are back online. Next Sunday the 12th of August is a scheduled Quarterly Patch Maintenance Window, and a separate blog will be posted.

On Thursday the 2nd of August 2012, from 7:00 AM – 9:00 AM most pre-production servers are to be patched. This means that most test systems may be intermittently or entirely unavailable during this time. Most users will not be impacted, as most users do not have access to these pre-production servers.

This should not affect any production services such as:

Email
Personal and departmental file shares (on Alexandria and Merlin2)
Database applications: Cascade, FAMIS, Millennium, and Banner
Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
Print Services
vDesk

A follow up email and update to the blog will be posted once Pre-Production Patch Maintenance has been completed.

[COMPLETED] Monthly Production Patch Maintenance July 8th, 2012

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[COMPLETED] Monthly Production Patch Maintenance July 8th, 2012 from 3:00 a.m. to 12:00 p.m.

Monthly Production Patch Maintenance July 8th, 2012 has been completed.

The monthly production patch maintenance is scheduled for Sunday July 8th, 2012 from 3:00 AM to 12:00 PM. Some services will be intermittently or entirely unavailable, including:

  • VMware hosts upgrade to ESXi 5
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
  • vDesk
  • Print Services

[Completed] Exchange Server Maintenance

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A hardware issue on one of the Back-End Exchange Nodes surfaced today.

We are working with Dell and maintenance is being performed this evening.

There should not be any email flow issues but one may experience some intermittent outage.

[Completed] Quarterly Production Patch Maintenance 10th June 2012, from 3:00 a.m. to 4:00 p.m.

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The Quarterly Production Patch Maintenance was completed at 4:20 pm. The next production patch maintenance will be a monthly and is tentatively scheduled for the 15th of July 2012.

The quarterly production patch maintenance is scheduled for Sunday the 10th of June 2012, from 3:00 AM to 4:00 PM. Most services, may be intermittently or entirely unavailable, including:

  • Email
  • Service pack 3 upgrade to the Exchange 2007 environment
  • VMware upgrade to ESXi5
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database applications: Cascade, FAMIS, Millennium, and Banner
  • Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
  • vDesk
  • Print Services

An update will be posted once Server Maintenance has been completed.

Patch Server Maintenance May 2012

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No Patch Maintenance scheduled for the month of May, do to student Study period and Finals week. The next scheduled Patch Maintenance Window will be in June 2012. There will be a Quarterly Server Patch Maintenance in the Month of June. The June Patching will be for Pre-production servers on the 7th of June 2012, from 7 a.m. to 9 a.m., and Production servers Patch Maintenance will be on the 10th of June 2012 from 3 a.m. to 4 p.m.