A failed disk on WEBSERVER1 has caused the pages of some faculty web pages to become unavailable. We are working on this problem right now, and the pages should be available this evening by approximately 6 PM.
Category Archives: Announcements
[Complete] Production Maintenance Window 2/28/10 from 8:00 AM to 4:00 PM
Update at 5:20PM: All services were back online by 4pm.
Update at 1:30PM: Most services are online as of 12:30PM, however all database services, Cascade, and the ASUPS web site continue to be unavailable.
The next production maintenance window is Sunday, February 28th, from 8:00 AM to 4:00 PM.
From 8:00 AM to Noon, all services may be intermittently or entirely unavailable, including:
- Personal and departmental file shares (on Alexandria and Merlin2)
- Database Applications: Cascade, FAMIS, Millennium, and Banner
Please note that Database Applications will continue to be unavailable until 4:00 PM.
Brief All Systems Outage – 2/5/07
At 5:30 PM today Technology Services staff will restart the university’s core network infrastructure. There will be a brief (< 1 min.) outage on all services, including email, file services, and web service. Cascade web will be unavailable for 20 minutes.
Thank you for your patience.
[Resolved] Cascade Web and Cascade Web Forms are down 2/4/2010
Cascade Web and Cascade Web Forms went down at around 6:00 pm.
Services were restored at around 6:40 pm after bouncing Application Server & Forms Server.
[Completed] Wireless and Internet Disruptions 1/18/2010
On Monday, 1/18/2010, emergency maintenance will be performed on the wireless and Internet connections for all academic buildings (K20 network). Between 6:00 PM and 10:00 PM, expect a 40-70 minute period of down time.
[Resolved] Intermittent Internet Disruptions – 1/14/10
Our residential Internet connections are experiencing intermittent outages due to a vendor outage in the Seattle area. They are working to replace the equipment but we can expect intermittent outages for a short time.
[Update 1/14/10 4:00 PM] Service has been fully restored.
[Complete] Blackboard Unavailable 1/9/2010 8:00AM – 4:00PM
Updated 01/09/2010 at 12:26PM
Blackboard is now back online and functioning properly since approximately noon.
Blackboard will be unavailable from 8:00AM to 4:00PM on Saturday January 9th, 2010. This outage is required to improve the reliability of the Blackboard system. Please contact the ServiceDesk at x8585 with any questions or concerns on this outage.
No Server Maintenance for January
Due to conflicts with the start of the semester, there will be no scheduled maintenance during our normal window (last Sunday of every month). We will resume scheduled maintenance in February with our quarterly window from 8:00am – 4:00pm on Sunday February 28th.
[Complete] Mailing List Outage 12/22/09
Update at 4:30 PM — All testing was successful, migration completed.
Updated at 3:30 PM — All changes have been made and lists should be fully available once again, but we are continuing to test and verify all is working properly.
On Tuesday, December 22nd 2009 between noon and 5:00 PM, email lists hosted on listhost.ups.edu will be moved to a new server. During this time new email sent to email lists will be held until the service migration is complete. If possible, please do not post messages to email lists during this time.
Refer back to this post on Tuesday for updated information.
[Resolved] Cascade Web and Cascade Web Forms are down
Cascade Web and Cascade Web Forms went down approximately 2:30 p.m. this afternoon. We are investigating the problem and will have it back up as soon as we can.
Services were restored at about 4 p.m. Causes are unknown at this time but we will continue to investigate what happened.
CBORD upgrade schedule for 12/20-1/4
12/21 – Odyssey database purge
12/22 – Micros version Upgrade 0530
1/4 – Odyssey version Upgrade TBD
[Complete] Maintenance Window 12/20/09
Updated 12/20/09 @ 11:15 AM
As of 11:00 AM all services are back online, earlier than expected. Please contact TechHelp at x8585 if you see any problems with university services.
The next production maintenance window is Sunday, December 20, from 8:00 AM to 5:00 PM.
From 8:00 AM to Noon, all services may be intermittently or entirely unavailable, including:
- Personal and departmental file shares (on Alexandria and Merlin2)
- Database Applications: Cascade, FAMIS, Millennium, and Banner
Additionally file servers Alexandria and Merlin2 may continue to be unavailable until 5:00 PM.
Resolved: Mail list services unavailable (listhost.ups.edu)
As of noon today all mail list services are back online. Please contact TechHelp at x8585 if you continue to experience problems with lists.
Early this morning our mail list server had a problem and is not working properly. We are working on resolving the issue, but it is not likely to be resolved before 5pm today. We will update this post as we have more information.
[Resolved] ResNet Internet Disruptions 12/3/09
The ResNet internet connection was down from 12:00 midnight to 3:00 AM this morning. Service has been restored.
[Complete] Maintenance Window 10/25/09
Updated 10/25/2009 @ noon — All production servers were patched successfully. If you experience any issues with Puget Sound systems, please contact TechHelp at (253) 879-8585.
The next production maintenance window is Sunday, October 25th, from 8:00 AM to noon.
From 8:00 AM to Noon, all services may be intermittently or entirely unavailable, including:
- Personal and departmental file shares (on Alexandria and Merlin2)
- Database Applications: Cascade, FAMIS, Millennium, and Banner