myPugetSound and PeopleSoft Outage – RESOLVED – July 6 at 3:30 p.m.

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has resolved the following incident. Details on the outage are available below:

myPugetSound and PeopleSoft Outage 

July 6 started at 2:27 p.m. and resolved at 3:30 p.m.


SYSTEMS IMPACTED: 

  • myPugetSound, PeopleSoft HR, and PeopleSoft Financials. 

RESOLUTION DETAILS: 

  • The TS team discovered that one of the infrastructure components failed and needed to be restarted. TS has resolved the issue and access has been restored. 

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we work to resolve this issue as soon as possible. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu