[Completed] Production Maintenance Window 2/27/2011 From 8:00 AM to 12:00 PM

The next production maintenance window is Sunday, March 27th, from 8:00 AM to 4:00 PM.

From 8:00 AM to 12:00 PM, all services may be intermittently or entirely unavailable, including:

  • E-mail
  • Database Applications: Cascade, FAMIS, Millennium, and Banner
  • Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
  • Personal and departmental file shares (on Alexandria and Merlin2)

[Completed] Service Disruptions due to Scheduled Maintenance 2/22/11 5:30 AM

[Update 2/22/11 6:37 AM] Maintenance is completed and all services have been restored.

Some Puget Sound online services, including Cascade, Banner, pugetsound.jobs, LoggerJobs, and the Online Service Desk may be temporarily disrupted between 5:30 and 6:00 AM on Tuesday, February 22, as required maintenance is performed.

An update will be posted when maintenance is completed. Thank you for your patience!

[Completed] Pre-Production Maintenance 02/17/2011 from 7:00am to 9:00am

Pre-Production Maintenance has been completed:  After database refreshes, all dev/test services should now be back online, maintenance is complete.

On Thursday February 17th from 7:00 AM – 9:00 AM the following pre-production servers may be unavailable due to maintenance:
lummi
hope
decatur
squaxin
shaw
pilchuck
moodle2
kickstart
mysqldev
maharadev
ldaprelay-dev
tomcat-dev
EXDEV
FIDALGO
ISIS
OSIRIS
KETRON
PORTAL
VS0
ATHABASCADEV
HELPDESKACD
Furthermore, Oracle systems may be unavailable starting at 5:00 AM:
bjp for ridge and summit
Clean address for ridge and summit
Job submission
OAS on hope and deactur
Oracle Forms on Fidalgo

[Completed] Service Disruptions Due to Scheduled Maintenance 2/8/11 5:00 to 6:00 AM

[Update 2/8/11 6:31 AM] Maintenance is completed and all services have been restored.

The university’s online services may be temporarily disrupted between 5:00 and 6:00 AM on Tuesday, February 8, as required maintenance is performed. During this time, intermittent outages may occur with such services as Internet connectivity, e-mail, Cascade, Banner, Famis, Kronos, Sequoia, VPN, and others.

An update will be posted when maintenance is completed. Thank you for your patience!

Scheduled Maintenance on Core Router

I will be upgrading the IOS on our Core Router (Cisco 6905) at 5:00am tomorrow morning (Tuesday Feb 8th).

The upgrade is to enable a new 10GB interface slot card.

All preparations are already in place, so I expect the downtimes to be short (5-10min each) and intermittent between 5:00-6:00am.

During the downtimes, all inter network-connectivity will be disabled.  There will be no access to any services or resources during this time.

This will include but not limited to: email, internet, databases, VPN, etc.

[Resolved] Residential Internet Service Disruption 2/4/11

[Update 2:56 PM] Internet service has now been restored to residential buildings. Thank you.

Internet service to all university residential buildings is currently unavailable due to a major fiber cut on the network of our service provider, Integra Telecom. Integra is working to restore service as quickly as possible, and we are looking at ways to mitigate the situation locally. We will post updates as we have them.

This outage does not affect Internet service to the university’s academic and administrative buildings.

Thank you for your patience.