Created Data Guard databases on Cascade, Banner, Millennium
Monthly Archives: February 2010
[Resolved] Network authentication problems 2/25/10
Intermittent and widespread authentication problems began around 12:00 PM. Many systems are impacted including wireless and wired access, Cascade applications, Moodle, and computer logins. We are working to resolved the problem.
Email Messages Possibly Delayed This Weekend 2/21/2010
Due to a problem with Sophos PureMessage, some email messages from off-campus sources could have been delayed this weekend. The problem was corrected Sunday morning, and these messages have been delivered.
CascadeDev data refresh complete 2/19/2010
CascadeDev (ridge) data was refreshed this week. Here are the details:
Age of data copied: 2/17/2010 10:00 pm
Refresh started: 2/18/2010 2 pm
Refresh completed: 2/19/2010
[Complete] Cascade Unavailable 2/21/2010 from 8:00 AM to Noon
Maintenance completed at 11:30am with no unexpected outages. Cascade was back online by 10:30am.
Between 8:00 AM and noon on Sunday, February 21st outages of Cascade are expected as we perform important infrastructure maintenance.
[Complete] Fiber Channel SAN Changes Scheduled 2/21/2010 8am – noon
Maintenance completed at 11:30am with no unexpected outages. Cascade was back online by 10:30am.
Between 8:00 AM and noon on Sunday, February 21st intermittent outages of Cascade are expected as we perform important maintenance on our Fiber Channel Switches. Other outages are at increased risk at this time, but no other outages are expected due to redundant hardware.
Some Faculty Web Pages Unavailable 2/15/10
A failed disk on WEBSERVER1 has caused the pages of some faculty web pages to become unavailable. We are working on this problem right now, and the pages should be available this evening by approximately 6 PM.
[Complete] Pre-Production Maintenance Window 2/18/10, 7:00 AM to 9:00 AM
Update at 2/18/2010 at 9:45am: All services are back online. Pilchuck and Lummi took a little longer than expected, but all other servers were up by 9am.
On Thursday February 18th from 7am-9am all pre-production servers are to be patched. This means that all test systems may be intermittently or entirely unavailable during this time. Most users will not be impacted, as most users do not have access to preproduction servers. Specifically, the following servers will be impacted:
- vmhost2
- lummi
- pilchuck
- moodle2
- kickstart
- hope
- decatur
- shaw
- squaxin
- mysqldev
- EXDEV
- FIDALGO
- GALAXY
- KETRON
- PORTAL
- VS0
[Complete] Production Maintenance Window 2/28/10 from 8:00 AM to 4:00 PM
Update at 5:20PM: All services were back online by 4pm.
Update at 1:30PM: Most services are online as of 12:30PM, however all database services, Cascade, and the ASUPS web site continue to be unavailable.
The next production maintenance window is Sunday, February 28th, from 8:00 AM to 4:00 PM.
From 8:00 AM to Noon, all services may be intermittently or entirely unavailable, including:
- Personal and departmental file shares (on Alexandria and Merlin2)
- Database Applications: Cascade, FAMIS, Millennium, and Banner
Please note that Database Applications will continue to be unavailable until 4:00 PM.
Brief All Systems Outage – 2/5/07
At 5:30 PM today Technology Services staff will restart the university’s core network infrastructure. There will be a brief (< 1 min.) outage on all services, including email, file services, and web service. Cascade web will be unavailable for 20 minutes.
Thank you for your patience.
[Complete] SanJuan application server changes made this morning
Mike Carroll at Perpetual Technologies made some changes to our production report server this morning. It was done during our regular 5:30 a.m. maintenance window:
1) Cleaned up logs and cache directory
2) Created a new reporting server with security enabled by default: UPS_CASCADE_PROD
3) Enabled tracing on existing reporting server: rep_SanJuan_UpsForms
The changes were complete by 6 a.m. and the following apps were tested to verify the report server was working:
1) Direct report server call
2) Report server call from a Cascade form
3) Report server call from Famis
4) Report server call from BJP
[Resolved] Cascade Web and Cascade Web Forms are down 2/4/2010
Cascade Web and Cascade Web Forms went down at around 6:00 pm.
Services were restored at around 6:40 pm after bouncing Application Server & Forms Server.
Scheduled Mid Tier Outage on San Juan
The middle tier on San Juan will be restarted after a configuration update on 2/5/2010 between 5:00 am and 5:30 am PST during the regular maintenance window. The configuration update will help in troubleshooting.
Intermittent Web Forms Outages 2/6/2010 – 2/7/2010
Over the weekend of the 6th and 7th of February 2010, work in development will be conducted on allowing SSO to interface with Cascade Web Forms. This will cause intermittent report outages for all applications.