Cascade Release 10.9 – 09.08.2010

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Cascade Release 10.9 is planned for September 8, 2010. This release will include the following features and fixes:

  • Add Incomplete Highlight to Advisor Rosters (tracker CAS-3)
  • Add Campus Address to Advisor Rosters (tracker CAS-5)
  • Enhance Employee Race & Ethnicity Reporting (tracker CAS-7)
  • Allow Self-Service Update of Preferred Name (tracker CAS-78)

Cascade Release 10.8 – 08.11.2010

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Cascade Release 10.8 is planned for August 11, 2010.  This release will include the following features and fixes:

  • Modify SETE to Support Student I-9 (ticket 97008)
  • Modify Security Dispatcher – Student Role with Dept Menu (ticket 95731)
  • Remove Supporting Courses List from Dept Course Listing (ticket 94209)
  • Add UPSID to Student Account Self Services Pages (ticket 97417)
  • Update Race & Ethnicity for Students Across Systems (ticket 96920)

[Complete] Pre-Production Maintenance — Thursday July 15th, 7:00 AM – 9:00 AM

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Update at 10:30 AM:  After database refreshes, all dev/test services should now be back online, maintenance is complete.

Update at 9:09 AM:  Some hiccups happened with the database refresh of dev/test databases.  Due to that the following servers are still offline:  lummi, decautr, and hope.  All other servers and services are online

On Thursday July15th from 7:00 AM – 9:00 AM the following pre-production servers may be unavailable due to maintenance:

  • VMhost4
  • lummi
  • hope
  • decatur
  • daisy
  • tomcat-dev
  • VMhost2
  • alacartedev
  • athabascadev
  • mi007rck2-2tp
  • moodle2
  • mysqldev
  • sharehouse
  • Union
  • vmwktestvistax64

Services:

  • bjp for ridge and summit
  • Clean address for ridge and summit
  • Job submission
  • OAS on hope and deactur
  • Oracle Forms on Fidalgo

[Complete] Production Maintenance Window 7/25/10 from 8:00 AM to 4:00 PM

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Update at 2:30PM 7/25/2010:  All services are back online as of 2PM.

The next production maintenance window is Sunday, July 25th, from 8:00 AM to 4:00 PM.

From 8:00 AM to 4:00 PM some services may be intermittently or entirely unavailable, including:
  • E-mail
  • Database Applications: Cascade, FAMIS, Millennium, and Banner
  • Web services such as www.pugetsound.edu and cs.pugetsound.edu

The following services will not be impacted:

  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Moodle

SafeConnect Administration Server Upgrade.

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FYI

Monday, July 12th between 5:00-6:00am we are scheduled to have a Safe Connect Server Upgrade installed.  This process will not effect users on the network.  The most noticeable result of the upgrade with be a visible change to the Safe Connect Administration Console.

[Complete] Production Maintenance Window 6/27/10 from 8:00 AM to Noon

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Update at 12:20 PM on 6/27/2010:  All maintenance was completed by noon.  All services are online and functional.  Please call the Service Desk at x8585 if you experience any problems.

The next production maintenance window is Sunday, June 27, from 8:00 AM to Noon.
From 8:00 AM to Noon, all services may be intermittently or entirely unavailable, including:
  • E-mail
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database Applications: Cascade, FAMIS, Millennium, and Banner
  • Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle

Cascade Release 10.7 – 07.14.2010

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Cascade Release 10.7 is planned for July 14, 2010.  This release will include the following features and fixes:

  • Modify Add Bill Payer Page to Reduce Duplicates(96918)
  • Fix Wire Transfer Tracking (90696)
  • Fix Initial Payment Billing (93342)
  • Online Car Registration (96202)

[Resolved] Banner, Famis and Basis Unavailable – 6/16/2010

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Banner, Famis and Basis were unavailable from 6pm – 8pm on Wednesday June 16, 2010.   Minimal if no user disruption was experienced.  We believe this was the result of an operating system issue on the Tahoma Server which did not impact Cascade.   There was a brief disruption to Cascade as the server was rebooted.  All services recovered immediately following the reboot.

[Complete] Pre-Production Maintenance — Thursday June 17th, 7:00 AM – 9:00 AM

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Update at 8:45AM:  All services are back online.
On Thursday June 17th from 7:00 AM – 9:00 AM all pre-production servers are to be patched.  This means that all test systems may be intermittently or entirely unavailable during this time.  Most users will not be impacted, as most users do not have access to preproduction servers.  Specifically, the following servers will be impacted:
  • lummi
  • pilchuck
  • shaw
  • decatur
  • squaxin
  • hope
  • mysqldev
  • EXDEV
  • FIDALGO
  • GALAXY
  • KETRON
  • PORTAL
  • VS0

[Resolved] Service Desk Survey Unavailable 6/8/10

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[Updated 6/9/10 2:11 PM] Service has been restored and the survey tool is once again available for use. We apologize for any inconvenience.

The appliance used by the Technology Service Desk to survey users with resolved Clientele tickets is currently unavailable. We are working to restore service as soon as possible. For assistance, contact the Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.