[Completed] Production Maintenance Window 06/26/2011 from 8:00 AM to 4:00 PM

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The Quarterly Patch Maintenance has been completed and all systems are back on line. The next production patch Maintenance window is scheduled to be on the 31st of July 2011.

The next production maintenance window is Sunday, June 26th, from 8:00 AM to 4:00 PM.
From 8:00 AM to 4:00 PM, all services may be intermittently or entirely unavailable, including:

• E-mail
• Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
• Personal and departmental file shares (on Alexandria and Merlin2)

Database services such as Cascade should not be affected during this Patch Maintenance Window.

[Completed] Pre-Production Maintenance 06/23/2011 from 7:00 AM to 9:00 AM

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Pre-Production patching has been completed at 8:55 am. All servers and services related to the pre-production patching are now back online and operational.

On Thursday June 23rd from 7:00 AM – 9:00 AM the following pre-production servers may be unavailable due to maintenance:

lummi
hope
decatur
squaxin
shaw
pilchuck
moodle2
kickstart
mysqldev
maharadev
ldaprelay-dev
tomcat-dev
alacartedev
Union
Shibb-sp
vmctdb1-d
Vmlxss1-d
Vmlxss2-t
Vmlxwb2-d
Vmlxwb3-t
EXDEV
FIDALGO
ISIS
OSIRIS
KETRON
PORTAL
VS0
ATHABASCADEV
HELPDESKACD
Furthermore, Oracle systems may be unavailable starting at 5:00 AM:
bjp for ridge and summit
Clean address for ridge and summit
Job submission
OAS on hope and deactur
Oracle Forms on Fidalgo

Soundnet Service Interruptions [Update]

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Service issues in regards to Soundnet are not expected to be resolved this afternoon. Soundnet will continue to experience intermittent technical difficulties until a full resolution is in place. We appreciate your patience during this time and are working on restoring full service as soon as possible.

[Completed] Production Monthly Maintenance Sunday the 24th April 2011 from 8 a.m to 12 p.m

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Updated: 6:00 pm 24th April 2011.
Issues occurred with patches during the patch maintenance window. Services were regained by 5:45 pm, all service are available now.

From 8:00 AM to noon, all services may be intermittently or entirely unavailable, including:

  • E-mail
  • Database Applications: Cascade, FAMIS, Millennium, and Banner
  • Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
  • Personal and departmental file shares (on Alexandria and Merlin2)

[Completed] Pre-Production Maintenance 04/21/2011 from 7:00 am to 9:00 am

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The Pre-Production patching has been completed at 8:40 am. The next scheduled outage will be Sunday the 24th of April, for all remaining Production servers. A separate blog post will be posted.

On Thursday April 21st from 7:00 AM – 9:00 AM the following pre-production servers may be unavailable due to maintenance:
lummi
hope
decatur
squaxin
shaw
pilchuck
moodle2
kickstart
mysqldev
maharadev
ldaprelay-dev
tomcat-dev
alacartedev
union
shibb-sp
vmctdb1-d
vmlxss1-d
vmlxwb2-d
EXDEV
FIDALGO
ISIS
OSIRIS
KETRON
PORTAL
VS0
ATHABASCADEV
HELPDESKACD
Furthermore, Oracle systems may be unavailable starting at 5:00 AM:
bjp for ridge and summit
Clean address for ridge and summit
Job submission
OAS on hope and deactur
Oracle Forms on Fidalgo

Cascade Release 11.5 – 05.11.11

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Cascade Release 11.5 was installed on May 11, 2011. This release contained the following features and fixes:

  • Change incoming students to electronic billing at time of deposit (CAS-75)
  • Direct Lending annual changes
  • Enrollment Manager score and activity load changes(EM-15, EM-16, EM-17)
  • Enrollment Manager interface research page for end users (EM-28)
  • Initial loads of Cascade information into Enrollment Manager (EM-40, EM-41, EM-43, EM-44)
  • Improved automation of position changes in Kronos

[Resolved] Online Services Temporarily Interrupted 4/12/11

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[Updated 2:13 PM] All services have been completely restored. If you experience any further issues, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

We are experiencing intermittent outages with some online services, including the university website, Puget Sound blogs, and Moodle. We are working to restore full service. Thank you for your patience!

[Resolved] Service Interruptions for Website, Moodle, I-Commons Printing 3/30/11

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[Updated 1:00 PM] Service has been restored and stable for the past two hours. If you do experience any issues accessing the website, Moodle, printing in I-Commons, or any other service, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu. Thank you!

A server issue is affecting multiple services, including the university website, Moodle, and printing in the Library’s I-Commons area. We are working as quickly as possible to restore full service. Thank you for your patience!

Cascade Release 11.4 – 04.13.2011

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Cascade Release 11.4 was installed on April 13, 2011. This release included the following features and fixes:

  • Kronos timekeeping for staff
  • Faculty and staff conversion to semi-monthly payroll
  • Change mechanism for releasing pre-matriculation functions (Advising, Math Placement) to coming students (EM-5, EM-6, EM-7)
  • Foundation for sending Cascade updates to Enrollment Manager (EM-30, EM-31)