Category Archives: Announcements

Update on Cascade Improvements Completed 1/28/09

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As part of the Cascade Password Sync Project, the following system improvements were successfully completed on 1/28/2009:

  • Cascade Web account security is improved
  • Forgotten Username Self-Service utility added
  • Forgotten Password Self-Service utility is improved

Password synchronization was not successful due to unexpected technical problems not encountered in our testing.  We are actively working to solve the problem and hope to bring this enhanced service online soon.  We will update this announcement when more information is available.

Hotmail/MSN/Live E-mail Blacklist Update

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Hotmail/MSN/Live is only delivering replies to Hotmail/MSN/Live messages. New messages sent to Hotmail/MSN/Live accounts are not being delivered. We are working with Microsoft directly to restore delivery of all messages.

You will not receive a bounce-back message alerting you to the issue. Until this problem is resolved, we recommend sending important messages via a non ups.edu account or communicating with the recipient via another medium.

E-Mail Blacklist Update

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We have been removed from Comcast and AOL blacklists as of Wednesday, 1/21 @ Noon and e-mail is flowing normally.

Hotmail/MSN is accepting delivery of our email as of early Friday morning, 1/23; however, some messages do not seem to make it to user mailboxes.  We continue to monitor the situation as regular delivery will likely be restored over the next week. You will not receive a bounce-back message alerting you to the issue. Until this issue is resolved, we recommend sending important messages via a non @ups.edu account or communicating with the recipient via another medium.

[Resolved] Wireless hotspots intermittently unavailable

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The wireless network has been sporadically unavailable since late last night, January 22, due to equipment malfunction. We are working with the vendor to resolve the problem and have no estimates on a resolution time. This affects most areas of campus, except Regester Hall and the Library stack areas.

[Update 1/23/09 @ 7:00 pm] With temporary solution in place, all tests show connectivity is restored. If you experience any wireless connectivity problems, please contact the Helpdesk.