This is an announcement from Technology Services (TS). Please see details below.

vDesk: Planned Maintenance

Monday, April 30 from 9:30 a.m.-10:30 a.m.

SYSTEM(S) IMPACTED: vDesk will be available during the maintenance window.

REASON FOR IMPACT:  Technology Services is adding computing resources to the vDesk environment.

ADDITIONAL INFORMATION:

·         Users should not be impacted during this maintenance window.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

myPugetSound: Planned Maintenance

Wednesday, April 25 from 7:00 p.m.-7:01 p.m.

SYSTEM(S) IMPACTED: myPugetSound will be unavailable for approximately 1 minute. The impact should be minimal to none.

REASON FOR IMPACT: A small number of users have received an error logging into the updated myPugetSound.  Technology Services is updating myPugetSound to resolve this error.

ADDITIONAL INFORMATION:

·         All other PeopleSoft Systems will be available.

·         For information on new features and updates to myPugetSound visit the project webpage

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

myPugetSound: Planned Maintenance – COMPLETE

SYSTEM(S) IMPACTED: The planned maintenance for myPugetSound has been completed and the system is now available for use.

REASON FOR IMPACT: myPugetSound has been updated to provide users with a better experience when logging in on mobile devices.

ADDITIONAL INFORMATION:

·         myPugetSound now has a new look and feel! Please clear your browser cache for the best experience.

·         For information on new features and updates to myPugetSound visit the project webpage.

·         If you have any problems accessing myPugetSound after this maintenance, please contact the Service Desk for support.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

PeopleSoft Human Resources/ myPS: System Issues – RESOLVED

Wednesday, April 18 from 8:00 a.m. to 8:20 a.m.

REASON FOR IMPACT: The system issue we experienced with PeopleSoft Human Resources was related to an archive log space issue and has been resolved. Technology Services is working on a strategy to prevent this issue from occurring again.

ADDITIONAL INFORMATION:

·       You should be able to log in to myPugetSound.edu with no issue. Please report any problems to the TS Service Desk at 253-879-8585.

·       For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

PeopleSoft Human Resources/ myPS: System Issues

Wednesday, April 18 beginning at 8:00 a.m.

REASON FOR IMPACT: Technology Services is investigating a system issue with PeopleSoft Human Resources.

ADDITIONAL INFORMATION:

·       Currently we are seeing slow logins to myPugetSound.edu as a result of the issue that we are troubleshooting.

·       There is no estimated time to resolution at this moment, but TS is working on the issue.

·       For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

Hello,

This is reminder from Technology Services regarding upcoming scheduled Patch Maintenance. Please see details below.

SCHEDULED MAINTENANCE:  PeopleSoft DEV and TST Environments

Thursday, April 12th:  Noon – 7p.m.

·         SYSTEMS IMPACTED:

o   DEV: All PeopleSoft DEV environments will be unavailable [PA91DEV, CS92DEV, FN92DEV, HR92DEV]

o  TST: All PeopleSoft TST environments will be unavailable [PA91TST, CS92TST, FN92TST, HR92TST]

·         REASON FOR IMPACT: 

o    Standard maintenance to maintain a secure, reliable environment

Please let us know if you have any questions or concerns.

This is an announcement from Technology Services (TS). Please see details below.

vDesk: Unplanned System Restart

Monday, April 9, 2018 from 8:30a – 9:00a

REASON FOR IMPACT: To resolve an issue with our vDesk environment Technology Services is going to restart the vDesk system.

ADDITIONAL INFORMATION:

·       During the restart the vDesk environment will be unavailable for use.

·       For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

Hello,

This is an announcement from Technology Services regarding upcoming scheduled Patch Maintenance. Please see details below.

SCHEDULED MAINTENANCE:  PeopleSoft DEV and TST Environments

Thursday, April 12:  Noon – 7p.m.

·         SYSTEMS IMPACTED:

o   DEV: All PeopleSoft DEV environments will be unavailable [PA91DEV, CS92DEV, FN92DEV, HR92DEV]

o  TST: All PeopleSoft TST environments will be unavailable [PA91TST, CS92TST, FN92TST, HR92TST]

·         REASON FOR IMPACT: 

o    Standard maintenance to maintain a secure, reliable environment

Please let us know if you have any questions or concerns.

This is an announcement from Technology Services (TS). Please see details below.

SYSTEM: Blogs.pugetsound.edu (WordPress) System Maintenance

Tuesday, April 3, 2018 from 3:00 p.m. to 3:30 p.m.

REASON FOR IMPACT: Technology Services will be doing unscheduled system maintenance on our blogs server to address reported performance issues.

ADDITIONAL INFORMATION:

·       Blogs.pugetsound.edu will be unavailable while we restart and upgrade hardware.

·       For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

PugetSound Financials: Planned Maintenance – COMPLETE

REASON FOR IMPACT: The planned maintenance of PugetSound Financials has been completed and the system is now available for use.
DATE(S) OF IMPACT: Began Friday, March 30 @ 6:00 p.m. and ended on Sunday, April 1 @ 9:00 a.m.

ADDITIONAL INFORMATION:

·       If you have any problems accessing the features of PS Financials after this maintenance, please contact the Service Desk for support.

·       For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.