Monthly Archives: May 2016

Campus Systems Unavailable Due to Scheduled Maintenance 06/05/2016 [complete]

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[Update 06/05/2016 12:08 p.m.] Our scheduled production server patch maintenance has been completed successfully.​​

[Original] Production server patch maintenance is scheduled for Sunday, June 5, from 3:00 a.m. until noon During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

vDesk Upgrade 5/24/2016 [Complete]

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[Updated 5/24/2016 7:00 am] The upgrade is complete.  Thank you for your patience.

[Original Post] vDesk will be unavailable in the early hours of May 24, 2016 for our scheduled annual upgrade. The upgrade should be complete by 7:00 am. Updated versions of software will be installed on vDesk, including Office 2016. If you have any questions or concerns, please contact the Technology Service Desk at servicedesk@pugetsound.edu. Thank you for your patience with the upgrade process this year.

vDesk Upgrade 5/23/2016 [Delayed]

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[Updated 5/23/9:45 am] Access to vDesk has been restored. Thank you for your patience.

[Updated 5/23/2016 8:15 am] Unfortunately, there was a complication, and we were unable to complete the upgrade this morning. We are working on restoring vDesk to its former state as quickly as possible.

[Original Post] vDesk will be unavailable in the early hours of May 23, 2016 for our scheduled annual upgrade. The upgrade should be complete by 7:00 am. Updated versions of software will be installed on vDesk, including Office 2016. If you have any questions or concerns, please contact the Technology Service Desk at servicedesk@pugetsound.edu.

vDesk Applications Not Launching 5/16/2016 [Resolved]

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[Updated 5/16/2016 9:15 am] Access to vDesk has been restored. Thank you for your patience.

[Original Post] Members of the campus community have reported that they are unable to launch vDesk applications.  They are able to sign in to vDesk, but nothing happens when they click on an application to launch it.  We apologize for the inconvenience and are working to resolve this as quickly as possible.

vDesk Upgrade 5/16/2016 [Postponed]

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[Updated 5/16/2016 7:45 am] The vDesk upgrade has been postponed to later this week.  Thank you for your patience.

[Original Post] vDesk will be unavailable in the early hours of May 16, 2016 for our scheduled annual upgrade. The upgrade should be complete by 8:00 am. Updated versions of software will be installed on vDesk, including Office 2016. If you have any questions or concerns, please contact the Technology Service Desk at servicedesk@pugetsound.edu.

PeopleSoft Campus Intermittently Available Saturday, May 7 from 8:00 a.m. to 10:00 a.m. [Completed]

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[9:36] Work has been completed on the upgrade.

[Original] Due to scheduled maintenance, access to PeopleSoft Campus will be intermittent on Saturday, May 7th starting at 8:00 a.m. for a PeopleSoft upgrade.

We will post an update when the work is completed. Thank you for your patience while we conduct this necessary work!

[CANCELED] Campus Systems Unavailable Due to Scheduled Maintenance 05/08/2016

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[Update 05/04/2016] This scheduled maintenance has been canceled. It will be rescheduled for a different Sunday and a new announcement will be made.

[Original] Production server patch maintenance is scheduled for Sunday, May 8, from 3:00 a.m. until noon During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!