10/22/2007 – Alexandria freezes and reboots

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Beginning on Wednesday, October 17, Alexandria started freezing, sometimes rebooting itself, and sometimes requiring a manually-forced reboot. We don’t know what is causing this behavior. One possible cause is a RAID firmware upgrade recommended by Dell. This was done on October 10, one week before.

There are no log entries or any other indications of what might be wrong.

At this point we are going to watch the system to try and determine the frequency of the incidents. We may wish to schedule a rollback of the RAID firmware.

Serious Ingeniux outage

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Today the pages on the main university web server began to fail due to problems with the Ingeniux CMS system. The CMS system itself could not be started to correct this issue. As a result, the contents on the CMS had be restored from backup. Unfortunately, changes made to the website from within the CMS may have been lost. If you have lost content, it may be possible to restore it. Please contact Jean Huskamp at x3773 for more information.

Internet performance issues

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We are experiencing reduced round trip times to the internet. This is effecting browsing and downloading of files. I am working with Cisco to find the cause and resolve it as soon as possible. You may notice messages when trying to browse to some websites “unable display page”. We are experiencing unusually heavy data traffic, which has brought these issues to the surface. We will work through the problems and keep you posted.