Commvault Updates

Wed 2/20 – I updated Galaxy with 7.0 and SP2. Rebooted Galaxy
Thu 2/21 – I updated Alexandria, BE1, BE2, Crystal, Rainier with 7.0
– installed SP2 and updates on Alexandria, BE1, and BE2
Mon 2/25 – I started to install 7.0 on the iDataAgents and to push SP2 and post updates to the client computers. I rebooted Kronos and MSproject to finish their upgrades. I updated Crystal and Rainier with SP2 and post updates. The post updates broke the Online Full backups on Rainier. Crystal did not properly install SP2 so it did not get the broken updates post SP2.
Tue 2/26 – Worked with Commvault on the issue and stopped the Online Full backups for Rainier until the problem is resolved.
Wed 2/27 – Updated Galaxy with post SP2 updates. Uninstalled updates to Rainier and Crystal and reinstalled SP2 only from the disk. Tested the Online Fulls and reenabled the schedules for those backups. Continued to upgrade and update iDataAgents.

Thu 2/28 – Installed 7.0 Base on Shasta

Internet Outage

Our ISP, Integra, was having some issues last night between 8:10pm and 9:46pm. I called ELI to have them look into the problem. Mark and I came onsite to assist. The problem was resolved by Integra who reset the connection interface on their end. I have not seen any further issues occurring.

1/23/2008 Merlin2 Freezing Events

Merlin2 froze twice around the noon hour today. Indications are that it is a hardware issue that shows up under load, but so far no part of the hardware appears to be malfunctioning, and no pertinent events have been logged. This issue will be resolved by the replacement of the Merlin2 hardware in mid-February.

In the meantime, everyone has been advised to copy documents to workstations while they are being worked on, to minimize the chance of data loss.