[Update 9:05 AM] The problem is resolved, and Banner Web Forms is now available.
Banner Web Forms is not allowing users to log in. Instead, the web browser shows an error message beginning with “SCT Banner Login – ERROR”. This is a system issue connecting Banner to the user directory, and we are working to resolve it as soon as possible. We will post updates as they become available.
The restart is complete, no issues. 05:50am
The wireless system will be restarted at 5:30am on 9/16/2010. All wireless connectivity will be interupted during the restart. All access points will restart 3 times before they complete the process. The wireless system will be returned to fully operational by 6:00am.
Cascade Release 10.10 was installed on October 13, 2010. This release included the following features and fixes:
Update on 9/14 at 6:00 AM: Blackboard was restarted at 5:30 AM, it was fully functional again by 6 AM.
The Blackboard server (http://blackboard.ups.edu) will be rebooted on Tuesday 9/14 at 5:30 AM. This reboot is required to refresh network infrastructure changes in the blackboard application; specifically mail server information.
Update at 12:30 PM: All services are now back online. It took a little longer than expected, but only a few services were down after noon.
The next production maintenance window is Sunday, September 26th, from 8:00 AM to Noon.
From 8:00 AM to Noon, all services may be intermittently or entirely unavailable, including:
Updated 6/19/2010 @ 10:08 AM: All services were back online as of 9:45 AM.
Updated 9/16/2010 @ 8:56 AM: All services are back online with the exception of bjp and banner job submission in dev/test. We expect these services to be online at approximately 10 AM.
On Thursday September 16th from 7:00 AM – 9:00 AM the following pre-production servers may be unavailable due to maintenance:
Memory in the virtual machine mysql.pugetsound.edu will be upgraded from 768MB to 2GB at 5:30 am on Wednesday September 8th. This increase is needed in order to cache the increasing amount of database transactions running through this system.
The system will be offline briefly, between 5:30 and 5:35am.
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mysql was back online by 5:35am without incident.
On Friday, August 27, from 7:00 to 8:30 PM, we will upgrade the campus telephone system to provide more robust, redundant service. During this time, calls into or out of campus have a small possibility of being dropped. If this occurs, please re-dial your call. On-campus calls should not experience any problems. For questions or concerns, please contact Telephone Services at phones@pugetsound.edu.
We experienced an intermittent service interuption with our Integra Telecomm circuit this morning starting at 8:50am until approximately 8:45am. The cause was an aggrigation router in Renton. We observed random ping times and drops until the repair was made. I believe traffic was passing but slow and unreliably. The repair is complete and everything is back in service.
[Update 9:10 AM] Service has been restored. Please notify the Service Desk at 253.879.8585 or servicedesk@pugetsound.edu if any further issues arise.
We are working with Integra, our Internet service provider for the residential network on campus, to resolve some intermittent service disruptions experienced this morning. We will provide an update when this issue is resolved. Thank you for your patience.
After resolution of the campus Internet issue, the Music and Facilities buildings’ Internet connection was not restored automatically. Internet was restored to these buildings at 12:30 pm.
[Update 12:30 PM] Facilities and the School of Music experienced a disruption of Internet service which has been resolved.
[Upddate 10:30 AM] Internet service has been restored to campus. We appreciate your patience!
The university’s Internet connection is temporarily unavailable. We are working to assure service is restored as soon as possible and will post updates as they become available.
The bandwidth on our Integra Internet Circuit (Resnet) has been increased from 100mb to 150mb.
All supporting front-end switch ports have been upgraded to 1GB through to the core.
The new “PS-GuestAccess” wireless network has been deployed campus wide for visitors to the campus with no Pugetsound login. It will allow clients out to the internet with no authentication or compliance auditing.
All campus wireless clients except “PS-GuestAccess” are now monitored by SafeConnect.