Pre-Production Server Patch Maintenance 02/12/2017 [completed]

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[update 1:30 pm. 02/12/2017] Our scheduled maintenance has been completed successfully.

[original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 02/12/2017, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

TS Outage Update: PeopleSoft Planned Refreshes [COMPLETE]

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This is a status update from Technology Services about our scheduled PeopleSoft Maintenance Refreshes 

  • Our scheduled PeopleSoft refreshes are complete.
  • This pertains to the following environments:
    • PA91DEV, CS90DEV, FN92DEV, HR92DEV
    • PA91TST, FN92TST, HR92TST, CS90TST

Need more info? Email TS-PMO@pugetsound.edu

TS Outage Update: PeopleSoft Planned Refreshes

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This is a status update from Technology Services about our scheduled PeopleSoft Maintenance Refreshes 

  • The following environments have been refreshed and are online:
    • PA91DEV, CS90DEV, FN92DEV, HR92DEV
    • PA91TST, FN92TST, HR92TST
  • Please note that the CS90TST environment remains unavailable as TS completes the refresh.

TS will communicate once CS90TST is complete.

Need more info? Email TS-PMO@pugetsound.edu

TS Planned Outage Alert: {myPugetSound}{PeopleSoft Campus} COMPLETED

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This is an update from Technology Services that the following system are updated and available online.

WHAT:  myPugetSound & PeopleSoft Campus were taken offline for an upgrade this weekend and are now available for use.

WHY:  Technology Services upgraded these environments with a new version of PeopleTools. PeopleTools is the foundation which supports the PeopleSoft application modules. One can think of it as similar to the IOS of an iPhone.

NOTE TO USERS: Users should clear their browser’s cache before continuing work on Monday. Users may experience intermittent slowness the first business day after the upgrade. [Monday January 30th]

If you have any issues, please contact the Service Desk at servicedesk@pugetsound.edu or x8585

 

 

PeopleSoft Maintenance: Refreshes {All PS Pillars}

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This is an announcement from Technology Services about upcoming scheduled PeopleSoft outages. Please see details below.

PeopleSoft Maintenance: Refreshes for all pillars are scheduled for the following dates.  

  • Tuesday, January 31, 2017:
    • All PeopleSoft DEV environments will be unavailable.
    • PA91DEV, CS90DEV, FN92DEV, HR92DEV
  • Wednesday, February 1, 2017:
    • All PeopleSoft TST environments will be unavailable.
    • PA91TST, CS90TST, FN92TST, HR92TST
  • TS will communicate once each batch of refreshes are complete.

As a reminder, myPugetSound/Portal & PeopleSoft Campus will be down this weekend and we will communicate once the upgrade is complete.

Need more info? Email TS-PMO@pugetsound.edu

TS Planned Outage Alert {myPugetSound/Portal & PeopleSoft Campus}

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This is an announcement from Technology Services about upcoming scheduled PeopleSoft outages. Please see details below.

PeopleSoft Maintenance: PeopleTools Upgrade [Campus & myPugetSound/Portal]

  • Start: Saturday, January 28th @ 7am
  • Estimated Completion: Sunday January 29th @ 9pm
    • NOTE: These systems may be intermittently unavailable Monday, January 30 during Day 1 support.
  • Services Impacted:
    • PeopleSoft PRD Campus (CS90PRD)
    • PeopleSoft PRD mypugetsound/Portal (PA91PRD)

Need more info? Email TS-PMO@pugetsound.edu

Fieldhouse and Aquatics Network Unavailable Due to Scheduled Facilities Maintenance 01/13/2017 [completed]

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[completed 3:00pm]

Facilities has completed their work.

Facilities is performing scheduled electric maintenance in the Fieldhouse. This means all network-related services (phone, internet, wifi) will be unavailable until the power is back on.

Thank you for your patience.

Campus Systems Unavailable Due to Scheduled Maintenance 01/08/2017 [completed]

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[update 01/8/2017 11:15 a.m.] Our scheduled maintenance has been completed successfully.

[original] Production server patch maintenance is scheduled for Sunday, January 8th, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Internet Outage – December 28th, 2016 [Resolved]

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Update: Our main Internet has been restored by our provider.

Our main internet provider K20 is doing maintenance that will cause intermittent disruptions to the internet from December 28th 8 PM to December 29th 2 AM.  Access to VPN2 will also be intermittent during this time.  However, all internal network access will be unaffected.  Our secondary internet link will remain active.  If there is a need to gain access to internal network resources please use VPN1.

Thank you,

Network Services

Pre-Production Server Patch Maintenance 12/11/2016 [completed]

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[updated 12/11/2016 1:15 pm] Our scheduled pre-production server patch maintenance has been completed successfully.

[original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 12/11/2016, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

PeopleSoft Campus and Portal Intermittently Unavailable Saturday, November 19 from 8:00 a.m. to 12:00 p.m. [Complete]

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Update complete as of 9:35am on November 19, 2016.

Due to scheduled maintenance, access to PeopleSoft Campus and Portal will be intermittent on Saturday, November 19th starting at 8:00 a.m. for a PeopleSoft update.

We will post an update when the work is completed. Thank you for your patience while we conduct this necessary work!