[Update 10/24/16 11:45am] PeopleSoft Financials is back up and running. Please contact the Service Desk at x8585 if you are still experiencing any issues.
[Original Post] PeopleSoft Financials is currently unavailable. Users will receive the error message: “The application server is down at this time” upon going to the site or attempting to login. We apologize for the inconvenience and are working to resolve the issue as quickly as possible.
[update] Network Services has resolved the issue with wifi. Thank you for your patience.
[origianl] The Network Team has reported that there are network issues affecting the some parts of campus including Wheelock and the Library. Users may experience a loss of wireless internet connection. We apologize for the inconvenience and are working to resolve the issue as quickly as possible.
[Updated 10/12/2016 8:13 am] Access to PeopleSoft Campus has been restored. Thank you for your patience.
[Original Post] Members of the campus community have reported that they are unable to login to PeopleSoft Campus. We apologize for the inconvenience and are working to resolve the issue as quickly as possible.
Network Services will be performing some important battery replacement in Jones at 10pm. The interruption should last about 5 minutes.
Please contact the Service Desk at x8585 or servicedesk@pugetsound.edu with any concerns.
[Updated 5/16/2016 9:15 am] Access to vDesk has been restored. Thank you for your patience.
[Original Post] Members of the campus community have reported that they are unable to launch vDesk applications. They are able to sign in to vDesk, but nothing happens when they click on an application to launch it. We apologize for the inconvenience and are working to resolve this as quickly as possible.
[Updated 3/21/2016 4:55 pm] The issue has been resolved. Thank you!
[Original Post] Members of the campus community have reported that network shares on the Stafffiles fileserver (aka Merlin2) are not loading. When you open File Explorer in Windows, the progress bar seems to load continuously. We apologize for the inconvenience and are looking into the issue.
[Updated 2/11/2016 1:00 pm] The issue has been resolved. Thank you for your patience.
[Original Post] Members of the campus community have reported that they are unable to access their email. This seems to affect computers and phones so far. We apologize for the inconvenience and are working to restore access as quickly as possible.
Some users are experiencing difficulties calling long distance phone numbers. We are aware of the issue and are currently working towards resolving the problem.
[Updated 11/19/2015 8:15 am] vDesk is available again. Thank you for your patience!
[Original Post] Members of the campus community have reported that vDesk is unavailable this morning. Navigating to vdesk.pugetsound.edu results in an ‘internal error’ error page. We apologize for the inconvenience and are working to resolve this as quickly as possible.
[Updated 10/30/2015 12:00 pm] Access to the stafffiles fileserver was restored at noon. Thank you for your patience.
[Updated 10/30/2015 9:45 am] Scan folders for copiers on campus are also affected, since all scan folders are hosted on the stafffiles file server. Scanning from copiers will not work until stafffiles access is restored.
[Updated 10/30/2015 9:30 am] Unfortunately, there has been an unforeseen error during the restoration process that is causing additional delays. We apologize again for this inconvenience.
[Updated 10/30/2015 8:30 am] We anticipate that access should restored by 9:30 am this morning. Thank you for your patience.
[Original Post] Members of the campus community have reported that they are unable to access their network shares on our stafffiles (merlin2) file server. The fileservers facultyfiles and studentfiles (alexandria) seem to be fine. We apologize for the inconvenience and are working to resolve this as quickly as possible.
[Updated 10/26/2015 9:15 am] Access to all PeopleSoft systems has been restored. Thank you for your patience.
[Original Post] Members of the campus community have reported issues with PeopleSoft Financials and PeopleSoft HR this morning. We are receiving a “secure connection failed” error when trying to load PeopleSoft Financials, and a different error when trying to access Careers in PeopleSoft HR. We apologize for the inconvenience and are working to resolve this issue as quickly as possible.
[Updated 11/19/2015 3:15 pm] After extensive research and troubleshooting, we believe we’ve identified a fix for this issue, and have put in in place. Early reports are that wired internet connectivity has been fine for Mac users in Wyatt (wireless and Windows wired users were unaffected). Thank you very much for your patience.
[Original Post] We have received reports that some individuals in Wyatt have been unable to load external websites (websites that aren’t hosted here on campus). They are able to reach internal (pugetsound.edu) websites without issue. We apologize for the inconvenience, and are working to resolve this issue as quickly as possible.
[Updated 9/1/2015 9:15 am] The PeopleSoft Financials environment is available again. Thank you for your patience.
[Original Post] Members of the campus community have reported that PeopleSoft Financials is unavailable. We apologize for the inconvenience, and are working to resolve this issue as quickly as possible.
[Updated 8/27/2015 2:00 pm] Access to vDesk has been restored. Thank you for your patience.
[Original Post] Members of the campus community have reported that they are unable to login to vDesk. They receive a “Please verify your username and password and try logging on again” error. We apologize for the inconvenience and are working to resolve this issue as quickly as possible.
[Updated 11:45] The VPN returned to service at 11:30 a.m. Thank you for your patience.
[Orginal] At 11 a.m., the VPN may experience interruption and may be unavailable for approximately 30 minutes. TS staff need to do some emergency testing to troubleshoot an issue with the university’s Internet connection.
The VPN will return to nominal service at approximately 11:30 a.m.
Thank you for your patience.