Update: There was a power issue that took the network equipment offline in this building. This issue is now resolved. All network services are now working.
Thank you for your patience.
———————————-
The network appears to be down in Thomas Hall. Networking is currently investigating this issue. We will provide updates as soon as we get them.
Thank you for your patience.
Update: Network reboots have been completed.
——————–
We will be rebooting some network equipment Trimble Hall. This will cause momentary loss of data connectivity, VOIP and wireless as the equipment reboots
This will start around 11:15 and should be finished by 11:30.
Thank you for your patience.
There was a brief network outage in the N. Lawrence houses. The electrician has turned power back on and network is back up now. Please contact the Technology Service Desk at servicedesk@pugetsound.edu or 253-879-8585 if you have any questions or concerns. Thank you!
[RESOLVED] PeopleSoft Campus and myPugetSound are back up and running.
______________
Users have reported that they are experiencing issues logging into or running processes in myPugetSound and PeopleSoft Campus.
We apologize for the inconvenience and are working to resolve the issue as quickly as possible. Please contact the Technology Service Desk at servicedesk@pugetsound.edu or 253-879-8585 if you have any questions.
There was a brief K20 internet outage that lasted about 10 minutes this morning from 4:50 am to 5:00 am. Everything appears to be restored and K20 our main internet provider is investigating the cause of the outage. We will update this post if there is any additional information.
[update 06/03/2017 1:15 PM] File services have been restored.
[original] We’re currently experiencing issues with the merlin2/stafffiles file server. We’re looking into the issue and expect to have it resolved shortly.
TS is currently troubleshooting a network issue that has caused some campus printing problems (e.g. you receive a printing error or your computer shows the printer as “Offline” even though the printer itself is on and ready). We’re working to resolve this as quickly as possible. For more information please contact the Service Desk at 253-879-8585.
1:20p – The vDesk environment is available. Thank you for your patience.
10:23a – We are experiencing an issue with our vDesk environment that is preventing people from accessing any of the vDesk clients/ resources. We are working with the vendor to resolve this issue as quickly as possible. If you would like notification when vDesk is available again, please contact the Service Desk at 253-879-8585.
Update: SafeConnect has been fully updated. Thank you for your patience.
Update: Per SafeConnect’s recommendation they are performing an additional upgrade. While this is happening access to the SafeConnect dashboard will be limited.
Update: The web service was unresponsive. SafeConnect restarted the web service and all is well now.
We are having issues accessing the SafeConnect administration page. The cause is unknown but may be related to the upgrade that took place on Friday.
Updates to follow.
Thank you!
[Update 04/26/2017 11:08 AM] Shibboleth is back up and running.
[Original] Shibboleth is currently down. We expect to have it back up shortly and will post an update when it is back up.
Update: Network has been stable for the past few hours.
There appears to have been an intermittent network outage on the Second floor of Wheelock. Everything is back up and running and we’re currently investigating the cause.
Thank you
Update: Meet-Me conference bridges are now functioning properly. Thank you for your patience.
————————-
There is currently an issue with Meet-me conference bridges. When dialing your Meet-Me number you immediately get an error. We are investigating this issue.
Thank you
Our main internet provider K20 had a hardware failure that caused a brief outage around 3:15 PM. Internet traffic was restored as their equipment automatically re-routed traffic.
Thank you
We are currently experiencing network outages in Kilworth Chapel and Harned/Thompson buildings. We are investigating and will provide updates as soon as we get them.
Thank you,
Network Services
—
Update 1: Network services have been restored in these areas.
[Updated 11/14/2016 10:15 am] Access has been restored. Thank you for your patience.
[Original Post] Members of the campus community have reported that they are unable to use the Cascade Web Forms vDesk application. We apologize for the inconvenience and are working to restore access as quickly as possible.