[Updated 3/11/11 4:30 AM] Maintenance has been completed and telephone service has been restored.
The university’s telephone system will be disabled at 5:00 AM on Friday, March 11, in order to conduct routine maintenance. Service will be restored by 5:30 AM. We appreciate your patience as we perform this work. If you have any questions or concerns, please contact Telephone Services at phones@pugetsound.edu.
The next production maintenance window is Sunday, March 27th, from 8:00 AM to 4:00 PM.
From 8:00 AM to 12:00 PM, all services may be intermittently or entirely unavailable, including:
[Update 2/22/11 6:37 AM] Maintenance is completed and all services have been restored.
Some Puget Sound online services, including Cascade, Banner, pugetsound.jobs, LoggerJobs, and the Online Service Desk may be temporarily disrupted between 5:30 and 6:00 AM on Tuesday, February 22, as required maintenance is performed.
An update will be posted when maintenance is completed. Thank you for your patience!
Pre-Production Maintenance has been completed: After database refreshes, all dev/test services should now be back online, maintenance is complete.
I will be upgrading the IOS on our Core Router (Cisco 6905) at 5:00am tomorrow morning (Tuesday Feb 8th).
The upgrade is to enable a new 10GB interface slot card.
All preparations are already in place, so I expect the downtimes to be short (5-10min each) and intermittent between 5:00-6:00am.
During the downtimes, all inter network-connectivity will be disabled. There will be no access to any services or resources during this time.
This will include but not limited to: email, internet, databases, VPN, etc.
[Updated 12:20 AM] The maintenance was completed successfully, and all connections have been restored.
Integra Telecomm has informed us that Emergency Maintenance has been scheduled for our Residential Internet Connection. It is scheduled to start at 12:00 AM (midnight). The outage is scheduled to be 15-20 minutes in duration. Please plan accordingly. All on-campus network access will still be available, but no off-campus Internet access will be available.
This will also cause a loss of VPN access to the campus network.
The restart is complete, no issues. 05:50am
The wireless system will be restarted at 5:30am on 9/16/2010. All wireless connectivity will be interupted during the restart. All access points will restart 3 times before they complete the process. The wireless system will be returned to fully operational by 6:00am.
Update at 8:24am: all maintenance work is complete without incident.
On Thursday April 15th from 7am-9am all pre-production servers are to be patched. This means that all test systems may be intermittently or entirely unavailable during this time. Most users will not be impacted, as most users do not have access to preproduction servers. Specifically, the following servers will be impacted:
On Friday April 2nd starting at 1PM maintenance will be performed on our Sophos PureMessage spam quarantine. During this time users may not have access to all their quarantined messages. Users can continue to use the system during maintenance, but may experience poor performance. We expect the system to be back online and fully functional by the afternoon of Tuesday 4/6/2010.
If you believe an important message was caught in Sophos PureMessage during this time, please contact the Service Desk at x8585.
Maintenance work for today is complete. All services have been restored.
As part of the monthly maintenance this morning, updates to the university’s core router were applied. This resulted in a short campuswide network outage (all services) at about 8:30 AM. This was expected, and the outage was about 3 minutes. Network service was restored as expected, and this phase of the maintenance is now complete.
Maintenance will now continue with database systems.
Maintenance completed at 11:30am with no unexpected outages. Cascade was back online by 10:30am.
Between 8:00 AM and noon on Sunday, February 21st outages of Cascade are expected as we perform important infrastructure maintenance.
Maintenance completed at 11:30am with no unexpected outages. Cascade was back online by 10:30am.
Between 8:00 AM and noon on Sunday, February 21st intermittent outages of Cascade are expected as we perform important maintenance on our Fiber Channel Switches. Other outages are at increased risk at this time, but no other outages are expected due to redundant hardware.
Update at 2/18/2010 at 9:45am: All services are back online. Pilchuck and Lummi took a little longer than expected, but all other servers were up by 9am.
On Thursday February 18th from 7am-9am all pre-production servers are to be patched. This means that all test systems may be intermittently or entirely unavailable during this time. Most users will not be impacted, as most users do not have access to preproduction servers. Specifically, the following servers will be impacted:
The middle tier on San Juan will be restarted after a configuration update on 2/5/2010 between 5:00 am and 5:30 am PST during the regular maintenance window. The configuration update will help in troubleshooting.