[Update 12:30 PM] Facilities and the School of Music experienced a disruption of Internet service which has been resolved.
[Upddate 10:30 AM] Internet service has been restored to campus. We appreciate your patience!
The university’s Internet connection is temporarily unavailable. We are working to assure service is restored as soon as possible and will post updates as they become available.
The bandwidth on our Integra Internet Circuit (Resnet) has been increased from 100mb to 150mb.
All supporting front-end switch ports have been upgraded to 1GB through to the core.
The new “PS-GuestAccess” wireless network has been deployed campus wide for visitors to the campus with no Pugetsound login. It will allow clients out to the internet with no authentication or compliance auditing.
All campus wireless clients except “PS-GuestAccess” are now monitored by SafeConnect.
Integra will be working on installing a new Internet circuit on 8/13/2010 from 6:30am-8:00am intermittent outages are expected, which will only effect the internet browsing on the resnet side of the campus.
Integra circuit is back in operation with minor issues on the Integra side. We will have to arrange another appointment to finish the upgrade. 07:45am 08/13/2010.
Qwest and K20 will be working on our K20 connection on Thursday 8/12/2010 between 6:300-7:00am. Internet will be intermittent and will be planned to be back in operation by 7:00am.
Cascade Web Forms, Banner, BOSS, and FAMIS were unavailable from 8:30 AM to 9:00 AM on Friday, July 30, 2010. (The Cascade website familiar to most users remained available.) Service has been restored.
We apologize for any inconvenience.
Cascade was unavailable for a few minutes beginning at 10:10 AM. Service has been restored. We apologize for any inconvenience.
[Updated 6/9/10 2:11 PM] Service has been restored and the survey tool is once again available for use. We apologize for any inconvenience.
The appliance used by the Technology Service Desk to survey users with resolved Clientele tickets is currently unavailable. We are working to restore service as soon as possible. For assistance, contact the Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
[Updated] Service was restored at 4:50 PM. We apologize for any inconvenience.
Banner and Cascade Web Forms went down at approximately 4:00 PM this afternoon. Technology Services is aware of the disruption and will restore service as soon as possible.
Updated 5/23/2010 at 3:58 PM: All services are now back online, including password synchronization.
Updated 5/23/2010 at 3:15 PM: Currently all applications are available again, but desktop and email password changes are not currently syncing to Cascade; we expect this issue to be resolved by 5:00 PM.
The next production maintenance window is Sunday, May 23, from 8:00 AM to 4:00 PM.
This month some database applications will be unavailable during the outage window including Cascade and Banner. All other services will remain available throughout the maintenance window.
A network service issue impacted some campus work stations around 2:30 PM on 5/10/2010. Service to all work stations was restored by 3:30 PM.
Following the major power outage experienced on campus yesterday, all key computing services were restored by 10:00 PM last night.
If you experience any issues, please contact the Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
Thank you for your patience!
Some Mac OS users reported problems sending and receiving e-mail in Entourage between Friday evening, May 23 and Monday afternoon, May 26, 2010. This problem has been resolved. All mail sent and received during this period was queued and will be delivered normally.