Many campus e-mail accounts experienced login problems and messages being returned as undeliverable between 10:50 and 11:25 AM this morning. The problem has been resolved and root cause is being investigated.
Category Archives: Announcements
[Resolved] Network authentication problems 2/25/10
Intermittent and widespread authentication problems began around 12:00 PM. Many systems are impacted including wireless and wired access, Cascade applications, Moodle, and computer logins. We are working to resolved the problem.
Email Messages Possibly Delayed This Weekend 2/21/2010
Due to a problem with Sophos PureMessage, some email messages from off-campus sources could have been delayed this weekend. The problem was corrected Sunday morning, and these messages have been delivered.
[Complete] Cascade Unavailable 2/21/2010 from 8:00 AM to Noon
Maintenance completed at 11:30am with no unexpected outages. Cascade was back online by 10:30am.
Between 8:00 AM and noon on Sunday, February 21st outages of Cascade are expected as we perform important infrastructure maintenance.
Some Faculty Web Pages Unavailable 2/15/10
A failed disk on WEBSERVER1 has caused the pages of some faculty web pages to become unavailable. We are working on this problem right now, and the pages should be available this evening by approximately 6 PM.
[Complete] Production Maintenance Window 2/28/10 from 8:00 AM to 4:00 PM
Update at 5:20PM: All services were back online by 4pm.
Update at 1:30PM: Most services are online as of 12:30PM, however all database services, Cascade, and the ASUPS web site continue to be unavailable.
The next production maintenance window is Sunday, February 28th, from 8:00 AM to 4:00 PM.
From 8:00 AM to Noon, all services may be intermittently or entirely unavailable, including:
- Personal and departmental file shares (on Alexandria and Merlin2)
- Database Applications: Cascade, FAMIS, Millennium, and Banner
Please note that Database Applications will continue to be unavailable until 4:00 PM.
Brief All Systems Outage – 2/5/07
At 5:30 PM today Technology Services staff will restart the university’s core network infrastructure. There will be a brief (< 1 min.) outage on all services, including email, file services, and web service. Cascade web will be unavailable for 20 minutes.
Thank you for your patience.
[Resolved] Cascade Web and Cascade Web Forms are down 2/4/2010
Cascade Web and Cascade Web Forms went down at around 6:00 pm.
Services were restored at around 6:40 pm after bouncing Application Server & Forms Server.
[Completed] Wireless and Internet Disruptions 1/18/2010
On Monday, 1/18/2010, emergency maintenance will be performed on the wireless and Internet connections for all academic buildings (K20 network). Between 6:00 PM and 10:00 PM, expect a 40-70 minute period of down time.
[Resolved] Intermittent Internet Disruptions – 1/14/10
Our residential Internet connections are experiencing intermittent outages due to a vendor outage in the Seattle area. They are working to replace the equipment but we can expect intermittent outages for a short time.
[Update 1/14/10 4:00 PM] Service has been fully restored.
[Complete] Blackboard Unavailable 1/9/2010 8:00AM – 4:00PM
Updated 01/09/2010 at 12:26PM
Blackboard is now back online and functioning properly since approximately noon.
Blackboard will be unavailable from 8:00AM to 4:00PM on Saturday January 9th, 2010. This outage is required to improve the reliability of the Blackboard system. Please contact the ServiceDesk at x8585 with any questions or concerns on this outage.
No Server Maintenance for January
Due to conflicts with the start of the semester, there will be no scheduled maintenance during our normal window (last Sunday of every month). We will resume scheduled maintenance in February with our quarterly window from 8:00am – 4:00pm on Sunday February 28th.
[Complete] Mailing List Outage 12/22/09
Update at 4:30 PM — All testing was successful, migration completed.
Updated at 3:30 PM — All changes have been made and lists should be fully available once again, but we are continuing to test and verify all is working properly.
On Tuesday, December 22nd 2009 between noon and 5:00 PM, email lists hosted on listhost.ups.edu will be moved to a new server. During this time new email sent to email lists will be held until the service migration is complete. If possible, please do not post messages to email lists during this time.
Refer back to this post on Tuesday for updated information.
[Resolved] Cascade Web and Cascade Web Forms are down
Cascade Web and Cascade Web Forms went down approximately 2:30 p.m. this afternoon. We are investigating the problem and will have it back up as soon as we can.
Services were restored at about 4 p.m. Causes are unknown at this time but we will continue to investigate what happened.
CBORD upgrade schedule for 12/20-1/4
12/21 – Odyssey database purge
12/22 – Micros version Upgrade 0530
1/4 – Odyssey version Upgrade TBD