Wireless service was temporarily disrupted in multiple locations on campus this morning. Service has been restored. If you experience any issues, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu. Thank you!
Category Archives: Announcements
[Complete] Production Maintenance 3/27 from 8: 00 AM to 12:00 pm
Update at 11:30 am 3/27/2011: All maintenance complete.
The next production maintenance window is Sunday, April 24th, from 8:00 am to noon.
On Sunday March 27th from 8:00 AM to 12:00 PM the following production servers may be intermittently unavailable due to maintenance:
Merlin2
Google
SQL
Harstine
Services Affected:
Cascade, Banner, Bosscops, Bosscars, Surveys, Apex, Kronos, Sharepoint, Food Services Suite, and possibly XenApps.
[Completed ] Pre-Production Maintenance 3/17 from 7:00 AM to 9:00 AM
On Thursday March 17th from 7:00 AM – 9:00 AM the following servers may be unavailable due to maintenance:
Veronica
wnfs1-p
These servers will be rebooted. These reboots are to resolve a NETBIOS name resolution issue. Services to these servers will be immediately restored after system reboot.
[Resolved] Telephone Voicemail Unavailable 3/15/11
[Updated 10:51 AM] Service has been restored, and voicemail is now available. If you experience any further issues, please contact Telephone Services at phones@pugetsound.edu.
The university’s voicemail system is currently unavailable. We are working to restore service as quickly as possible. Thank you for your patience!
[Completed] Telephone Maintenance Scheduled for Friday 3/11/11
[Updated 3/11/11 4:30 AM] Maintenance has been completed and telephone service has been restored.
The university’s telephone system will be disabled at 5:00 AM on Friday, March 11, in order to conduct routine maintenance. Service will be restored by 5:30 AM. We appreciate your patience as we perform this work. If you have any questions or concerns, please contact Telephone Services at phones@pugetsound.edu.
[Resolved] University Web Servers Down 3/8/11
Beginning at 6:50 AM, the university’s web servers went down, and the university’s website, listservs, and Moodle learning management system became unavailable. All services have now been restored.
We appreciate your patience and apologize for any inconvenience. If you experience any further issues, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
E-mail Service Affected by Increase in Spam 3/4/2011
A marked increase in spam activity has impacted Puget Sound’s e-mail system today. Members of the campus community may experience slow delivery of messages sent from a Puget Sound account to other e-mail systems such as Comcast, Gmail, Hotmail, Yahoo, etc.
We are working to restore normal service levels as quickly as possible. Thank you for your patience!
[Completed] Production Maintenance Window 2/27/2011 From 8:00 AM to 12:00 PM
The next production maintenance window is Sunday, March 27th, from 8:00 AM to 4:00 PM.
From 8:00 AM to 12:00 PM, all services may be intermittently or entirely unavailable, including:
- Database Applications: Cascade, FAMIS, Millennium, and Banner
- Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
- Personal and departmental file shares (on Alexandria and Merlin2)
[Completed] Service Disruptions due to Scheduled Maintenance 2/22/11 5:30 AM
[Update 2/22/11 6:37 AM] Maintenance is completed and all services have been restored.
Some Puget Sound online services, including Cascade, Banner, pugetsound.jobs, LoggerJobs, and the Online Service Desk may be temporarily disrupted between 5:30 and 6:00 AM on Tuesday, February 22, as required maintenance is performed.
An update will be posted when maintenance is completed. Thank you for your patience!
Facilities Network Connectivity May Be Sporadic 2/21/2011
The fiber issues have been resolved and normal network connectivity has been restored.
Network connectivity to the Facilities Complex may be sporadic this morning due to the work in preparation for the demolition of South Hall building A. Technology Services will be attempting to reroute the connection in the next hour.
[Resolved] Moodle Currently Unavailable 2/11/11
[Update 2:24 PM] Service has been restored, and Moodle is available once again.
Moodle is currently unavailable, and we are working to restore service as quickly as possible. We will post updates as we have them. Thank you for your patience!
[Completed] Service Disruptions Due to Scheduled Maintenance 2/8/11 5:00 to 6:00 AM
[Update 2/8/11 6:31 AM] Maintenance is completed and all services have been restored.
The university’s online services may be temporarily disrupted between 5:00 and 6:00 AM on Tuesday, February 8, as required maintenance is performed. During this time, intermittent outages may occur with such services as Internet connectivity, e-mail, Cascade, Banner, Famis, Kronos, Sequoia, VPN, and others.
An update will be posted when maintenance is completed. Thank you for your patience!
[Resolved] Residential Internet Service Disruption 2/4/11
[Update 2:56 PM] Internet service has now been restored to residential buildings. Thank you.
Internet service to all university residential buildings is currently unavailable due to a major fiber cut on the network of our service provider, Integra Telecom. Integra is working to restore service as quickly as possible, and we are looking at ways to mitigate the situation locally. We will post updates as we have them.
This outage does not affect Internet service to the university’s academic and administrative buildings.
Thank you for your patience.
[RESOLVED] Puget Sound Webmail Unavailable
[Updated] Webmail access has been restored for all Puget Sound e-mailers. The outage only affected a portion of the Exchange users. All email services are fully restore and functional.
After patch maintenance it was discovered that OWA access was unavailable. Microsoft has been called and a ticket has been opened. Services will be returned to normal as soon as possible.
Domain Controller & DHCP Server Maintenance
Completion of the DHCP Server Maintenance will occur 01/11/11 from 5:30 AM to 6:30 AM. We expect no disruption in service.
Domain Controller & DHCP Server Maintenance will occur on 01/06/11 from 5:30 AM to 6:30 AM
From 5:30 AM to 6:30 AM, Domain Controller & DHCP services are expected to be fully available during maintenance.