[Update 2/8/11 6:31 AM] Maintenance is completed and all services have been restored.
The university’s online services may be temporarily disrupted between 5:00 and 6:00 AM on Tuesday, February 8, as required maintenance is performed. During this time, intermittent outages may occur with such services as Internet connectivity, e-mail, Cascade, Banner, Famis, Kronos, Sequoia, VPN, and others.
An update will be posted when maintenance is completed. Thank you for your patience!
[Update 2:56 PM] Internet service has now been restored to residential buildings. Thank you.
Internet service to all university residential buildings is currently unavailable due to a major fiber cut on the network of our service provider, Integra Telecom. Integra is working to restore service as quickly as possible, and we are looking at ways to mitigate the situation locally. We will post updates as we have them.
This outage does not affect Internet service to the university’s academic and administrative buildings.
Thank you for your patience.
[Updated] Webmail access has been restored for all Puget Sound e-mailers. The outage only affected a portion of the Exchange users. All email services are fully restore and functional.
After patch maintenance it was discovered that OWA access was unavailable. Microsoft has been called and a ticket has been opened. Services will be returned to normal as soon as possible.
Completion of the DHCP Server Maintenance will occur 01/11/11 from 5:30 AM to 6:30 AM. We expect no disruption in service.
Domain Controller & DHCP Server Maintenance will occur on 01/06/11 from 5:30 AM to 6:30 AM
From 5:30 AM to 6:30 AM, Domain Controller & DHCP services are expected to be fully available during maintenance.
A problem with our webmail server caused inbound mail to be delayed, possibly for as much as 3 hours. The situation has been resolved as of 4 PM.
[Update 2:50 PM] Service has been restored. The disruption occurred due to a local equipment issue at the offices of the K-20 Education Network, the source of the Internet connection for the university’s academic and administrative buildings.
The university’s Internet connection is temporarily unavailable. We are working to assure service is restored as soon as possible and will post updates as they become available.
[Updated 12:20 AM] The maintenance was completed successfully, and all connections have been restored.
Integra Telecomm has informed us that Emergency Maintenance has been scheduled for our Residential Internet Connection. It is scheduled to start at 12:00 AM (midnight). The outage is scheduled to be 15-20 minutes in duration. Please plan accordingly. All on-campus network access will still be available, but no off-campus Internet access will be available.
This will also cause a loss of VPN access to the campus network.
[Updated 11:23 AM] Service has now been restored to all users. Again, we appreciate your patience. For any questions or concerns, please contact the Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
[Updated 10:45 AM] Some users with usernames A to LB are now experiencing issues. We are working to restore service and will provide an update soon.
[Updated 9:35 AM] Service has been restored, though initially some users may experience slow performance. We appreciate your patience!
Some users with usernames starting in LC to Z are experiencing intermittent problems connecting to campus e-mail. This problem is affecting some users but not all. Our team is working to resolve this issue as soon as possible. We will post updates as they become available.
[Update 9:05 AM] The problem is resolved, and Banner Web Forms is now available.
Banner Web Forms is not allowing users to log in. Instead, the web browser shows an error message beginning with “SCT Banner Login – ERROR”. This is a system issue connecting Banner to the user directory, and we are working to resolve it as soon as possible. We will post updates as they become available.
The restart is complete, no issues. 05:50am
The wireless system will be restarted at 5:30am on 9/16/2010. All wireless connectivity will be interupted during the restart. All access points will restart 3 times before they complete the process. The wireless system will be returned to fully operational by 6:00am.
On Friday, August 27, from 7:00 to 8:30 PM, we will upgrade the campus telephone system to provide more robust, redundant service. During this time, calls into or out of campus have a small possibility of being dropped. If this occurs, please re-dial your call. On-campus calls should not experience any problems. For questions or concerns, please contact Telephone Services at phones@pugetsound.edu.
[Update 9:10 AM] Service has been restored. Please notify the Service Desk at 253.879.8585 or servicedesk@pugetsound.edu if any further issues arise.
We are working with Integra, our Internet service provider for the residential network on campus, to resolve some intermittent service disruptions experienced this morning. We will provide an update when this issue is resolved. Thank you for your patience.
[Update 12:30 PM] Facilities and the School of Music experienced a disruption of Internet service which has been resolved.
[Upddate 10:30 AM] Internet service has been restored to campus. We appreciate your patience!
The university’s Internet connection is temporarily unavailable. We are working to assure service is restored as soon as possible and will post updates as they become available.
The bandwidth on our Integra Internet Circuit (Resnet) has been increased from 100mb to 150mb.
All supporting front-end switch ports have been upgraded to 1GB through to the core.
The new “PS-GuestAccess” wireless network has been deployed campus wide for visitors to the campus with no Pugetsound login. It will allow clients out to the internet with no authentication or compliance auditing.