Author Archives: jwait

[Complete] KACE User cleanup – 7/27 4:30pm

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COMPLETED: The process has successfully deleted 42,000 users in KACE and we now show only 12,800 users in the system.

– John

 

EDIT:  The process will take approximately 8 1/2 hours to complete, so we are moving the time to 4:30pm in case there is any slow down to the system while the deletion processes.

-John

 

I have a query that will clean up 42,000 external email addresses that are in the KACE database and will be running that query at 2:30pm tomorrow (7/27). I do not anticipate any issues, but the query may make KACE slow for a little while as it processes the deletions from the database.

-John

Commvault Updates

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I have upgraded all the servers running Commvault to Service Pack 3.

Here is the timetable of updates:

—16th—

Portal

—17th—

Alexandria

BE2

CMS

Illiad

Kronos

Micros

msproject

Odyssey

Crystal

—21st—

Albert

Grace

—22nd—

Camano

Whidbey

DM-1

Cicero

Shasta

Webserver1

—23rd—

Rainier

Webserver2

www3

www5

blackboard

Commvault Updates

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Wed 2/20 – I updated Galaxy with 7.0 and SP2. Rebooted Galaxy
Thu 2/21 – I updated Alexandria, BE1, BE2, Crystal, Rainier with 7.0
– installed SP2 and updates on Alexandria, BE1, and BE2
Mon 2/25 – I started to install 7.0 on the iDataAgents and to push SP2 and post updates to the client computers. I rebooted Kronos and MSproject to finish their upgrades. I updated Crystal and Rainier with SP2 and post updates. The post updates broke the Online Full backups on Rainier. Crystal did not properly install SP2 so it did not get the broken updates post SP2.
Tue 2/26 – Worked with Commvault on the issue and stopped the Online Full backups for Rainier until the problem is resolved.
Wed 2/27 – Updated Galaxy with post SP2 updates. Uninstalled updates to Rainier and Crystal and reinstalled SP2 only from the disk. Tested the Online Fulls and reenabled the schedules for those backups. Continued to upgrade and update iDataAgents.

Thu 2/28 – Installed 7.0 Base on Shasta