{PUGETSOUND SYSTEMS}: Patch Maintenance, Sunday June 3rd, 6 a.m.- 3 p.m.

This is an announcement from Technology Services (TS). Please see details below:

PLANNED MAINTENANCE: PUGET SOUND SYSTEMS and APPLICATIONS

Sunday June 3rd, 6 a.m. 3 p.m.

SYSTEMS IMPACTED: the following systems will be intermittently unavailable during the maintenance window.  

Campus file servers

Cascade

Email and calendar

Moodle

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

VPN

vDESK

Various Puget Sound systems and applications

DATE(s) of IMPACT: Sunday June 3rd, 6 a.m.- 3 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

The university network, internet access and wireless will NOT be affected.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

 

{myPugetSound} Brief, Unplanned Outage

This is an announcement from Technology Services (TS). Please see details below:


myPugetSound: Brief, Unplanned Outage

Wednesday, May 23 from 5:07 p.m. to 5:15 p.m.


SYSTEMS IMPACTED: myPugetSound

REASON FOR IMPACT: Technology Services is still investigating the cause of a brief myPugetSound outage on Wednesday evening. TS was able to bring myPugetSound back online quickly, took steps to increase resources available on key servers and staff are currently monitoring systems to ensure system stability. 

ADDITIONAL INFORMATION:

For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

{myPugetSound} Planned Maintenance – COMPLETE

This is an announcement from Technology Services (TS). Please see details below.

myPugetSound: Planned Maintenance

COMPLETE

SYSTEM(S) IMPACTED: myPugetSound was intermittently unavailable for approximately 5 minutes. The impact should have been minimal to none.

REASON FOR IMPACT: A small number of users have received an error logging into the updated myPugetSound.  Technology Services is updating myPugetSound to resolve this error.

ADDITIONAL INFORMATION:

·         All other PeopleSoft Systems will be available.

·         For information on new features and updates to myPugetSound visit the project webpage

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

{Voicemail} Phone Maintenance – COMPLETE

This is an announcement from Technology Services (TS). Please see details below.

Voicemail: Phone Maintenance

Wednesday, May 2 – COMPLETE @ 5 p.m.

SYSTEM(S) IMPACTED: Accessing voicemail via the “messages button” on Cisco desk phones

REASON FOR IMPACT: Some users, when accessing voicemail via a physical Cisco desk phone, may have been told their PIN was incorrect. Technology Services has worked through the issue and believes the issue is resolved.  

ADDITIONAL INFORMATION:

·         If users are still experiencing issues related to this maintenance, please contact the TS Service Desk via phone at 253-879-8585.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

 

 

{myPugetSound} Planned Maintenance – Wed 5/2 @ 7 p.m. – 7:05 p.m.

This is an announcement from Technology Services (TS). Please see details below.

myPugetSound: Planned Maintenance

Wednesday, May 2 from 7:00 p.m.-7:05 p.m.

SYSTEM(S) IMPACTED: myPugetSound will be intermittently unavailable for approximately 5 minutes. The impact should be minimal to none.

REASON FOR IMPACT: A small number of users have received an error logging into the updated myPugetSound.  Technology Services is updating myPugetSound to resolve this error.

ADDITIONAL INFORMATION:

·         All other PeopleSoft Systems will be available.

·         For information on new features and updates to myPugetSound visit the project webpage

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

 

To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.