[Update 10/24/16 11:45am] PeopleSoft Financials is back up and running. Please contact the Service Desk at x8585 if you are still experiencing any issues.
[Original Post] PeopleSoft Financials is currently unavailable. Users will receive the error message: “The application server is down at this time” upon going to the site or attempting to login. We apologize for the inconvenience and are working to resolve the issue as quickly as possible.
An upgrade is scheduled for this weekend starting Friday, October 21 at 5 p.m. and ending Monday, October 24 at 8 a.m. During this time, PeopleSoft Financials will be unavailable.
[update] Network Services has resolved the issue with wifi. Thank you for your patience.
[origianl] The Network Team has reported that there are network issues affecting the some parts of campus including Wheelock and the Library. Users may experience a loss of wireless internet connection. We apologize for the inconvenience and are working to resolve the issue as quickly as possible.
[Updated 10/17/2016 8:30 am] The issue has been resolved. Thank you for your patience.
[Original Post] Members of the campus community have reported receiving a certificate error when accessing the PeopleSoft Financials login page. We apologize for the inconvenience and are working to resolve this as quickly as possible. If you add an exception for the site in your browser, you are still able to login. Please contact the Technology Service Desk if you have any questions.
[Updated 10/14/2016 1:45 pm] As of 1:00 pm, we believe the network issues in Thompson to be resolved. If anyone is experiencing any connectivity issues, please contact the Technology Service Desk. Thank you for your patience.
[Original Post] The Network Team has reported that there are network issues affecting the south part of Thompson building. Users may experience loss of internet connection (both wired and wireless). We apologize for the inconvenience and are working to resolve the issue as quickly as possible.
[update 10/16 10:00 AM] Maintenance on the email system has been completed successfully.
[original] This Sunday, 10/16/2016, from 9:00 AM to 10:00 AM we will be making some changes to our email system that have the potential to create a short system outage.
If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
Telephone System Maintenance is scheduled for Sunday, 10/16/2016 at 8 am.
We will be rebooting the telephone system and do not expect any downtime.
If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
[Updated 10/12/2016 8:13 am] Access to PeopleSoft Campus has been restored. Thank you for your patience.
[Original Post] Members of the campus community have reported that they are unable to login to PeopleSoft Campus. We apologize for the inconvenience and are working to resolve the issue as quickly as possible.
[updated 10/16/2016 1:15 pm] Our scheduled pre-production server patch maintenance has been completed successfully.
[original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 10/16/2016, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
[Updated 10/10/2016 12:15 pm] Access to email was restored shortly before 11:30 am. Thank you for your patience.
[Original Post] Members of the campus community are currently experiencing issues accessing Puget Sound email. We apologize for the inconvenience and are working to resolve the issue as quickly as possible.
[Updated 9/30/2016 1:30 pm] As of 12:30 pm today, we believe the issue to be resolved. Please contact the Technology Service Desk if you continue to experience difficulty accessing your email. Thank you for your patience.
[Original Post] Some members of the campus community have reported issues connecting to our email server from Outlook and Webmail. We are investigating this issue and apologize for the inconvenience.
[update 09/18/2016 10:00 a.m.] Our scheduled production server patch maintenance has been completed successfully.
[original] Production server patch maintenance is scheduled for Sunday, September 18, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.
Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
[Updated 8/29/2016 11:45 am] Mailflow has been restored to normal. Thank you for your patience!
[Original Post] Our server administrators informed us that some members of the campus community may experience delays in sending email. They are currently investigating the issue. We apologize for the inconvenience.
[update 08/07/2016 12:25 p.m.] Patching has been completed. There’s a sign-in issue with cascade-test that will be resolved at a later time.
[original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 08/07/2016, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
Technology Services schedules regular maintenance windows, generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
[update 07/10/2016 12:45 p.m.] The single sign on component of Cascade has been finished.
This concludes our planned patch maintenance and database migration for this weekend.
[update 07/10/2016 11:55 a.m.] We’re nearly complete with our work except for the single sign on component in Cascade is still outstanding. This will only affect users attempting to log into Cascade via the web. The other back-end processes in Cascade are verified operational.
Our database migration to the new storage array was successful and PeopleSoft is fully operational.
The rest of our production systems have been successfully patched.
An update will be made when the single sign on component has been fixed. This is expected to be resolved this afternoon.
[original] Production server patch maintenance is scheduled for Sunday, July 10, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.
Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!