This is an announcement from Technology Services (TS). Please see details below.

KACE TICKETING: Planned Maintenance

Friday, May 13, 2022 from 7am – 8am

REASON FOR IMPACT: A security update will be installed to our KACE ticketing system.

ADDITIONAL INFORMATION:

·         Users will be unable to create, view, or update tickets during the maintenance window.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

Puget Sound Systems: Planned Maintenance [COMPLETE]

Wednesday, April 20, 2022 from 4 a.m.-8 a.m.

SYSTEMS IMPACTED: The following systems and services will be intermittently unavailable during the maintenance window:

Campus file servers

Email and Calendar

vDesk

Active Directory

Printing

DHCP

DNS

Various Puget Sound systems and applications

REASON FOR IMPACT: A security patch is required on some of our systems.

ADDITIONAL INFORMATION:

·         The university network, internet access and wireless will NOT be affected.

·         Peoplesoft will NOT be affected.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

Puget Sound Networks: Planned Firewall Maintenance

Friday April 22, 5:30 a.m. to 6:30 a.m.

SYSTEMS IMPACTED: The following systems and services will be intermittently unavailable during the maintenance window:

·         External internet access

·         VPN

REASON FOR IMPACT: A security upgrade is required.

ADDITIONAL INFORMATION:

·         Local services will NOT be affected if accessing from on campus.

·         PeopleSoft will NOT be affected.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

Respectfully,

Cody Hand
Network Manager
UNIVERSITY OF PUGET SOUND
Technology Services
1500 N. Warner St. #1068
Tacoma, WA 98416-1068
T: 253.879.2873

pugetsound.edu/ts

This is an announcement from Technology Services (TS). Please see details below.

Puget Sound Systems: Planned Maintenance [COMPLETE]

Wednesday, April 20, 2022 from 4 a.m.-8 a.m.

SYSTEMS IMPACTED: The following systems and services will be intermittently unavailable during the maintenance window:

Campus file servers

Email and Calendar

vDesk

Active Directory

Printing

DHCP

DNS

Various Puget Sound systems and applications

REASON FOR IMPACT: A security patch is required on some of our systems.

ADDITIONAL INFORMATION:

·         The university network, internet access and wireless will NOT be affected.

·         Peoplesoft will NOT be affected.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below.

Puget Sound Systems: Planned Maintenance

Wednesday, April 20, 2022 from 4 a.m.-8 a.m.

SYSTEMS IMPACTED: The following systems and services will be intermittently unavailable during the maintenance window:

Campus file servers

Email and Calendar

vDesk

Active Directory

Printing

DHCP

DNS

Various Puget Sound systems and applications

REASON FOR IMPACT: A security patch is required on some of our systems.

ADDITIONAL INFORMATION:

·         The university network, internet access and wireless will NOT be affected.

·         Peoplesoft will NOT be affected.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, March 27, 2022 from 6 a.m.-6 p.m.

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

Campus file servers

Email and calendar

Canvas

pugetsound.edu

myPugetSound.edu  

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

·       The university network, internet access and wireless will NOT be affected.

·       Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

This is an announcement from Technology Services (TS). Please see details below:

PeopleSoft HR: Planned Maintenance [COMPLETE]

Friday, March 18 @ 5 p.m. – Sunday, March 20 @ 8 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS updated the PeopleSoft Human Relations Management System.

ADDITIONAL INFORMATION

• There are no changes to functionality of the PeopleSoft Human Relations Management System.
• If you have questions about accessing any links on myPugetSound or the PeopleSoft Human Relations Management System, please contact the service desk at 253.879.8585.

For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

Thank you,

Lindsay Morris  |  Sr. Technical Program Manager

UNIVERSITY OF PUGET SOUND

Technology Services

1500 N. Warner St. #1068

Tacoma, WA 98416

O: 253.879.2854

M: 231.330.8502

pugetsound.edu 

This is an announcement from Technology Services (TS). Please see details below:

PeopleSoft HR: Planned Maintenance

Friday, March 18 @ 5 p.m. – Sunday, March 20 @ 8 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be updating the PeopleSoft Human Relations Management System. This system will be unavailable during the maintenance window.  

ADDITIONAL INFORMATION:

• Time Entry and Time Approval will not be available during the maintenance window. 
• myPugetSound will still be available during the maintenance window, but some of the links within myPugetSound may not work if they originate from the PeopleSoft Human Relations Management System.

For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

Thank you,

Lindsay Morris  |  Sr. Technical Program Manager

UNIVERSITY OF PUGET SOUND

Technology Services

1500 N. Warner St. #1068

Tacoma, WA 98416

O: 253.879.2854

M: 231.330.8502

pugetsound.edu 

This is an announcement from Technology Services (TS). Please see details below.

Email: Exchange Planned Maintenance

Thursday, March 17, 2022 from 5 am-8 am

REASON FOR IMPACT: A security patch is required on our email system.

ADDITIONAL INFORMATION:

·         There may be periods of time where email will be unavailable or where response times are slower than normal during the maintenance window.

·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

This is an announcement from Technology Services (TS). Please see details below:

PeopleSoft HR: Planned Maintenance

Friday, March 18 @ 5 p.m. – Sunday, March 20 @ 8 p.m.

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be updating the PeopleSoft Human Relations Management System. This system will be unavailable during the maintenance window.  

ADDITIONAL INFORMATION:

·        Time Entry and Time Approval will not be available during the maintenance window. 

·        myPugetSound will still be available during the maintenance window, but some of the links within myPugetSound may not work if they originate from the PeopleSoft Human Relations Management System.

For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

Thank you,

Lindsay Morris  |  Sr. Technical Program Manager

UNIVERSITY OF PUGET SOUND

Technology Services

1500 N. Warner St. #1068

Tacoma, WA 98416

O: 253.879.2854

M: 231.330.8502

pugetsound.edu 

NETWORK : SAFECONNECT UPGRADE- Monday March 14, 9pm-2am

REASON FOR IMPACT:

Upgrade SafeConnect Network Access Control (NAC) to the latest software version. The upgrade will provide additional capabilities, security updates, and increased functionality between the NAC and Apple devices.

ADDITIONAL INFORMATION:

• Network access on campus will be disrupted during maintenance window.
• Internet connectivity will be affected.
• External VPN access to campus resources may be affected.

·         Phone service may be affected.

• Thank you for your patience as we conduct this important work.
• For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

NETWORK : ISP Demand Maintenance (External Phone Service) – Friday February 25, 11pm-6am

REASON FOR IMPACT:

Service provider will implement Demand maintenance to perform a mandated fiber relocation.

Your service(s) are protected and will experience switch hits when network traffic is moved to protection paths for this event.

ADDITIONAL INFORMATION:

• Phone service to off campus numbers may have short periods of interruption during maintenance window.
• Internal, on-campus, phone service will not be affected. Calls between campus phones will remain up during maintenance window.
• Internet connectivity will not be affected.
• External VPN access to campus resources will not be affected.
• Thank you for your patience as we conduct this important work.
• For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.