[Updated 6:18 a.m.] the internet returned to service at 6 a.m. The testing is complete for today.
Thank you for your patience.
[Original] The campus internet connection will be unavailable from 5:00 to 6:00 a.m. the morning of Thursday 10/15, as TS staff perform invasive testing on the connection. This work is necessary for continued optimal performance.
Please bear with us as we endeavor to provide reliable network service, and thanks for your patience!
[Updated 6:11 a.m.] The work has been completed. Internet service returns to normal.
[Original] There will be an interruption of 10-15 minutes from 6-6:15 a.m. tomorrow morning 10/7 as TS staff perform some important reconfiguration work on this section of our network.
Thank you for your patience.
[Update 10/11/2015 8:25 AM] Our scheduled pre-production server patch maintenance has been completed successfully.
Pre-Production Server Patch Maintenance is scheduled for Sunday, 10/11/2015, from 3 a.m. to noon. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
[Updated 5:36 a.m., 9/17] The icampus internet returned to service at about 5:20 a.m. Update work is complete. We were successful in increasing the bandwidth on the connection to 5 Gbps.
[Original] The campus internet connection will be unavailable from 4:00 a.m. to 5:00 a.m. Thursday, 9/17 as we continue work begun last Friday morning (see http://blogs.pugetsound.edu/tsmaintenance/?p=3503) to upgrade bandwidth from 1 to 5 Gbps.
Thank you.
[Update 6:27 a.m., 9/11/2015] Internet service was restored a 6:04 a.m. after an outage of 1 hour, 50 minutes. Due to issues with some non-Puget Sound equipment, the upgrade was cancelled, and Puget Sound’s internet bandwidth remains at 1 Gbps.
[Original] Campus internet service will be unavailable from 4-5 a.m. the morning of Friday, 9/11/2015 as we upgrade service from 1 Gbps to 5 Gbps. Service may also be sporadic from 5-6 a.m. The internet will resume normal operation by 6 a.m.
Thanks you for your patience as we implement this important improvement.
[Update 9/13/2015 10:35 AM] Our scheduled production server patch maintenance has been completed successfully.
[Original] Production server patch maintenance is scheduled for Sunday, September 13, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.
Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
[Update 7:15 a.m.] Internet service was restored at 6:05 a.m. after an outage of 7 minutes. The equipment upgrade was completed successfully. We are currently testing to determine whether this has resolved the issue noted below.
[Original] Internet service will be interrupted for 10-15 minutes between 5:30 and 6:00 a.m. on Friday morning, August 28th. TS staff will be upgrading some network equipment on the internet link in order to solve this issue: http://blogs.pugetsound.edu/tsmaintenance/?p=3460
Thanks in advance for your patience.
Internet performance will be slow and may be interrupted during the hours of 3-5 a.m. Wednesday 8/18/2015 as we diagnose a problem with our Internet connection. We are working with our service providers and should have a resolution by tomorrow morning.
Thank you for your patience as we work to improve our network.
[Updated 6:20 a.m.] the upgrade work has been completed successfully.
[Original] At 4 a.m. on Thursday, 8/13, TS staff will perform an upgrade to the campus internet link to 1 Gbps from 500 Mbps. There will be a 15-30 minute interruption of internet service during this work affecting all of campus.
Thank you for your patience as we continue to improve our internet service.
[Update 8/16/2015 11:35 AM] Our scheduled pre-production server patch maintenance has been completed successfully.
[Original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 8/16/2015, from 3 a.m. to noon. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
[Updated 11:30 a.m. 7/11] The updates have been completed. Cascade returns to service.
[Original] Cascade will be unavailable from 9 to 11 a.m. Saturday, July 11th while we perform an essential upgrade of a component of that system.
Thank you for your patience as we keep our systems up to date!
[Updated 1:30 a.m. 7/12] Phone system upgrade complete.
Starting Friday evening at 7 p.m., TS staff will be performing an upgrade to the telephone system. Phones may power cycle multiple times during the upgrade but we do not expect any system-wide outages.
If there are any concerns regarding phones not working properly after the upgrade is complete please contact the Service Desk via email: servicedesk@pugetsound.edu or from a mobile phone: 253 879 8585.
Thank you for your patience.
[Updated 6/14/2015 10:08am] Our scheduled maintenance has been completed.
[Original] Due to scheduled maintenance, all campus systems will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, June 14. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, and Exchange (email and calendar). An update will be posted once this maintenance is completed.
Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!
[Updated 5/21/15 12:09 a.m.] Service has been restored.
[extended to 12 a.m.]
Wednesday evening from 10-11 p.m., TS staff will need to perform some urgent maintenance on the voicemail system. During this time the following services will have sporadic or no availability:
Thank you for your patience.
[Updated 5/5/15 9:155 p.m.] Service has been restored.
This evening from 8-10 p.m., TS staff will need to perform some urgent maintenance on the voicemail system. During this time the following services will have sporadic or no availability:
Thank you for your patience.