Category Archives: Patches & Upgrades

TS Outage Update: PeopleSoft Planned Refreshes – DEV Complete

Posted on by

This is an announcement from Technology Services about scheduled PeopleSoft Maintenance .

PeopleSoft Maintenance: Refreshes for all pillars are complete. 

  • All PeopleSoft DEV environments:
    • PA91DEV, CS92DEV, FN92DEV, HR92DEV

Thank you for your patience during the refreshes.

Need more info? Email TS-PMO@pugetsound.edu

PeopleSoft Maintenance: Refreshes {All PS Pillars}

Posted on by

This is an announcement from Technology Services about upcoming scheduled PeopleSoft outages. Please see details below.

PeopleSoft Maintenance: Refreshes for all pillars are scheduled for the following dates.

  • Thursday, July 13, 2017:
    • All PeopleSoft DEV environments will be unavailable.
    • PA91DEV, CS92DEV, FN92DEV, HR92DEV
  • Friday, July 14, 2017:
    • All PeopleSoft TST environments will be unavailable.
    • PA91TST, CS92TST, FN92TST, HR92TST
  • TS will communicate once each batch of refreshes are complete.

Need more info? Email TS-PMO@pugetsound.edu

PeopleSoft Maintenance: Friday July 7th @ 6pm – Sunday July 9th {Campus, myPugetSound} [COMPLETE]

Posted on by

[UPDATE 07/09/17 8:30PM] The scheduled maintenance is complete.

[UPDATE 07/07/17 5:30PM] The scheduled maintenance has begun.

[Original] This is an announcement from Technology Services about an upcoming scheduled PeopleSoft outage. Please see details below. We will add to this post when updates become available. 

  • Systems Impacted: Web access to myPugetSound and PeopleSoft Campus
  • Dates: Friday July 7th @ 6pm  – Sunday July 9th
  • Reason for Impact: TS is upgrading our PeopleSoft Campus environment from 9.0 to 9.2
  • Additional Information: These systems may be intermittently unavailable Monday, July 10th during Day 1 support

Please contact TS-PMO@pugetsound.edu if you have any questions

Pre-Production Server Patch Maintenance 06/22/2017 [Completed]

Posted on by

[Update 06/22/2017 6:00 PM] Our scheduled maintenance has been completed successfully.

[Original] Pre-Production Server Patch Maintenance is scheduled for Thursday, 06/22/2017, from 9 am. to 6 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Campus Systems Unavailable Due to Scheduled Maintenance 05/21/2017 [completed]

Posted on by

[updated 05/21/2017 9:30 a.m.] Our scheduled maintenance has been completed.

[original] Production server patch maintenance is scheduled for Sunday, May 21st, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Pre-Production Server Patch Maintenance 04/09/2017 [Completed]

Posted on by

[Update 04/09/2017 1:05 PM] Our planned maintenance has been completed.

[Original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 04/09/2017, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Campus Systems Unavailable Due to Scheduled Maintenance 03/26/2017 [Completed]

Posted on by

[Update 03/26/2017 10:00 PM] All scheduled work has been completed successfully. All systems are operating at full performance again.

[Update 03/26/2017 1:38 PM] PeopleSoft is fully back up. All services are online at this time. We’re continuing to do some work in the background which may cause minor performance issues this afternoon. An update will be posted when that work is complete.

[Update 03/26/2017 1:08 PM] PeopleSoft is nearly back up. We have some work to do in the background that may cause some minor performance issues this afternoon, but all services will be available. The next update will come when PeopleSoft is fully back up.

[Update 03/26/2017 11:45 AM] We need to extend the maintenance window beyond noon as some processes are taking longer than expected. Right now PeopleSoft environments, including myPugetSound are offline. All other services are available. Another update will be posted upon completion or at 1:00 PM.

[Original] Production server patch maintenance is scheduled for Sunday, March 26th, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Pre-Production Server Patch Maintenance 02/12/2017 [completed]

Posted on by

[update 1:30 pm. 02/12/2017] Our scheduled maintenance has been completed successfully.

[original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 02/12/2017, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

TS Planned Outage Alert: {myPugetSound}{PeopleSoft Campus} COMPLETED

Posted on by

This is an update from Technology Services that the following system are updated and available online.

WHAT:  myPugetSound & PeopleSoft Campus were taken offline for an upgrade this weekend and are now available for use.

WHY:  Technology Services upgraded these environments with a new version of PeopleTools. PeopleTools is the foundation which supports the PeopleSoft application modules. One can think of it as similar to the IOS of an iPhone.

NOTE TO USERS: Users should clear their browser’s cache before continuing work on Monday. Users may experience intermittent slowness the first business day after the upgrade. [Monday January 30th]

If you have any issues, please contact the Service Desk at servicedesk@pugetsound.edu or x8585

 

 

PeopleSoft Maintenance: Refreshes {All PS Pillars}

Posted on by

This is an announcement from Technology Services about upcoming scheduled PeopleSoft outages. Please see details below.

PeopleSoft Maintenance: Refreshes for all pillars are scheduled for the following dates.  

  • Tuesday, January 31, 2017:
    • All PeopleSoft DEV environments will be unavailable.
    • PA91DEV, CS90DEV, FN92DEV, HR92DEV
  • Wednesday, February 1, 2017:
    • All PeopleSoft TST environments will be unavailable.
    • PA91TST, CS90TST, FN92TST, HR92TST
  • TS will communicate once each batch of refreshes are complete.

As a reminder, myPugetSound/Portal & PeopleSoft Campus will be down this weekend and we will communicate once the upgrade is complete.

Need more info? Email TS-PMO@pugetsound.edu

TS Planned Outage Alert {myPugetSound/Portal & PeopleSoft Campus}

Posted on by

This is an announcement from Technology Services about upcoming scheduled PeopleSoft outages. Please see details below.

PeopleSoft Maintenance: PeopleTools Upgrade [Campus & myPugetSound/Portal]

  • Start: Saturday, January 28th @ 7am
  • Estimated Completion: Sunday January 29th @ 9pm
    • NOTE: These systems may be intermittently unavailable Monday, January 30 during Day 1 support.
  • Services Impacted:
    • PeopleSoft PRD Campus (CS90PRD)
    • PeopleSoft PRD mypugetsound/Portal (PA91PRD)

Need more info? Email TS-PMO@pugetsound.edu

Campus Systems Unavailable Due to Scheduled Maintenance 01/08/2017 [completed]

Posted on by

[update 01/8/2017 11:15 a.m.] Our scheduled maintenance has been completed successfully.

[original] Production server patch maintenance is scheduled for Sunday, January 8th, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Pre-Production Server Patch Maintenance 12/11/2016 [completed]

Posted on by

[updated 12/11/2016 1:15 pm] Our scheduled pre-production server patch maintenance has been completed successfully.

[original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 12/11/2016, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Campus Systems Unavailable Due to Scheduled Maintenance 11/13/2016 [completed]

Posted on by

[update 11/13/2016 10:00 a.m.] Our scheduled production server patch maintenance has been completed successfully.​​

[original] Production server patch maintenance is scheduled for Sunday, November 13, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!