PeopleSoft and Cascade Unavailable Due to Maintenance 2/9/2014 [Completed]

[Updated 02/09/2014 8:10 a.m.] Maintenance is completed.

[Original] Due to scheduled maintenance, PeopleSoft and Cascade will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, February 9. An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

PeopleSoft, Cascade Unavailable Due to Maintenance 2/9/2014

Due to scheduled maintenance, PeopleSoft and Cascade will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, February 9. An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Pre-Production Server Patch Maintenance is scheduled for 1/12/2014 [Completed]

[Updated 01/12/2014 9:30 a.m.] Maintenance is completed.

[Original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 1/12/2014, from 3 a.m. to noon. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

PeopleSoft, Cascade, and Email Unavailable Due to Maintenance 11/17/2013 [Completed]

[Updated 11/17/13 10:55 a.m.] Maintenance is completed and PeopleSoft, Cascade, and email service are restored.

[Original] Due to scheduled maintenance, PeopleSoft, Cascade, and the university’s email system will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, November 17. An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Cascade and Email Unavailable Due to Maintenance 10/13/2013 [Completed]

[Updated 10/13/13 10:05 a.m.] Maintenance is completed and Cascade and email service are restored.

[Original Post] Due to scheduled maintenance, Cascade and the university’s email system will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, October 13. An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Password Synchronization Issue 8/26/2013 [Resolved]

[Updated 8/26/2013 11:00 a.m.] Password synchronization is functional. Please contact the Technology Service Desk at 253.879.8585 for assistance if you were affected by this issue.

[Original Post] Password synchronization is currently not functional. Password changes made in Cascade will not carry over to other Puget Sound systems (email, PeopleSoft, vDesk, Moodle). We are working to resolve this as quickly as possible and apologize for the inconvenience.

Production Server Patch Maintenance 8/11/2013 [Completed]

[Update]  Production Server Patch Maintenance has been completed.

[Original] The Production Server Patch Maintenance is scheduled for 8/11/2013.  Most services may be intermittently or entirely unavailable, including:  Email, Personal and departmental file shares (on Alexandria and Merlin2), Webservices such as www.pugetsound.edu, Mahara and Moodle, Print Services, and the Optimize HR Production servers and services.

Enrollment Data Issue 7/26/13 [Resolved]

[Updated 7/26/13 4:40 p.m.] The enrollment data in PeopleSoft has been restored and all dependent information, including student schedules and class rosters, should be accurate. If you encounter any issues, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu. We apologize for any inconvenience you may have experienced this afternoon, and we wish everyone a happy weekend!

[Updated 7/26/13 3:00 p.m.] We are making good progress in restoring the enrollment data but do not expect a complete resolution of this issue until the end of business today. We’ll post a further update once this issue is resolved. Thank you again for your patience.

[Original Post] All enrollment data in PeopleSoft is currently unavailable. This affects student schedules, class rosters, and anything else in PeopleSoft requiring enrollment information. We are working as quickly as we can to restore the data and will provide updates as they become available. For assistance, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu. Thank you for your patience as we work through this issue!

Production Server Patch Maintenance for 6/9/2013 [Canceled]

[Updated]  Production Patch Maintenance for 6/9/2013 has been canceled. The next scheduled Production Patch Maintenance is tentatively scheduled for 7/14/2013.

[Original] The Production Server Patch Maintenance is scheduled for 6/9/2013.  Most services may be intermittently or entirely unavailable, including:

  • Email
  • Personal and departmental file shares (on FacultyFiles, StaffFiles, and StudentFiles)
  • Database applications that include Cascade
  • Web services such as www.pugetsound.edu,  Mahara, and Moodle
  • vDesk
  • Print Services
  • Optimize production servers and services

Pre-production Patch Maintenance for 5/30/2013 [Completed]

[Updated  5/30/2013, 9:05 am]  Pre-Production Patch Maintenance has been completed.  A separate notification of the Production Patch Maintenance will be posted at a later date.

[Original]  Pre-Production Patch Maintenance is scheduled for 5/30/2013 from 7 am to 9 am, and Production Server Maintenance tentatively set for 6/9/2013. A separate blog will be posted, prior to the Production Patch maintenance performed.

This should not affect any production services such as:

 

Email

Personal and departmental file shares (on Alexandria and Merlin2)

Database applications

Web services such as: Moodle

Print Services

vDesk

 

An update will be posted once server maintenance has been completed.

[Completed] Production Server Patch Maintenance – Sunday, 3/10/2013

The Production Server Patch Maintenance has been completed. There is no scheduled patch maintenance for the months of April and May.

The production server patch maintenance is scheduled for Sunday, 3/10/2013, from 3:00 AM to 4:00 PM. Most services may be intermittently or entirely unavailable, including:

  • Email
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database applications that include Cascade
  • Web services such as Moodle
  • vDesk
  • Print Services

Note: The Optimize servers are excluded from this Server Patch Maintenance Window.

An update will be posted once server maintenance has been completed. Also as a reminder of Sunday being Day Light Savings time, of Springing forward one hour.

[Completed] Pre-production Patch Maintenance for 2/28/2013 from 7 am to 9 am.

The Pre-Production Patch Maintenance has been completed. The next scheduled maintenance is for Production servers on 3/10/2013. A separate blog will be posted.

The Pre-Production Patch Maintenance is scheduled for 2/28/2013 from 7 am to 9 am, and Production Server Maintenance tentatively set for 3/10/2013. A separate blog will be posted, prior to the Production Patch maintenance performed.

This should not affect any production services such as:

Email
Personal and departmental file shares (on Alexandria and Merlin2)
Database applications
Web services such as: Moodle
Print Services
vDesk

An update will be posted once server maintenance has been completed.

[Completed] Production Patch Maintenance – Sunday, 2/10/2013

The February 2013 patching has been completed. All services listed below are now back up and operational. The next scheduled patching for production servers, is for March 2013. A separation blog will be posted for this patch window later.

The production patch maintenance is scheduled for Sunday, 2/10/2013, from 3:00 AM to 4:00 PM. Most services may be intermittently or entirely unavailable, including:

  • Email
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database applications that include Cascade
  • Web services such as Moodle
  • vDesk
  • Print Services

An update will be posted once server maintenance has been completed.

[Completed]Pre-production Patch Maintenance for 1/31/2013 from 7 am to 9 am.

The Pre-Production Patch Maintenance has been completed. The next scheduled patch window is set for 2/10/2013, a separate blog willl be posted.

The Pre-Production Patch Maintenance is scheduled for 1/31/2013 from 7 am to 9 am, and Production Server Maintenance tentatively set for 2/10/2013. A separate blog will be posted, prior to the Production Patch maintenance performed.

This should not affect any production services such as:

Email
Personal and departmental file shares (on Alexandria and Merlin2)
Database applications
Web services such as: Moodle
Print Services
vDesk

An update will be posted once server maintenance has been completed.

[Completed] Quarterly Production Patch Maintenance – Sunday, 11/11/2012

The Quarterly Production Patch Maintenance has been completed. There is no scheduled patching for the month of December.

The quarterly production patch maintenance is scheduled for Sunday, 11/11/2012, from 3:00 AM to 4:00 PM. Most services may be intermittently or entirely unavailable, including:

  • Email
  • Personal and departmental file shares (on Alexandria and Merlin2)
  • Database applications that include Cascade
  • Web services such as Moodle
  • vDesk
  • Print Services

An update will be posted once server maintenance has been completed.