[Update 5/29/2009 7:34 AM] Power, network and wireless service have all been restored.
The power was unexpectedly cut to the fieldhouse this morning at 6:00 AM. The campus network and wireless server are unavailable off-line until power is restored.
Category Archives: Announcements
[Resolved] Webmail briefly unavailable 5/20/2009
Webmail was unavailable for about 15 minutes at 8:30 PM tonight. Technology Services staff was notified and has resolved the problem.
[Resolved]Password Synchronization Disruption 5/12
Password synchronization and network/domain password resetting are currently disabled. Technology Services is currently working on restoring this service and we expect it to be restored shortly. We will update you as soon as possible.
UPDATE: Password Synchronization has been re-enabled as of 4:10pm on 5/12.
Messages Quarantined Before 9:00 AM Unavailable on Web 4/27/2009
Spam messages quarantined prior to 9:00 AM on April 27, 2009, are no longer available on the PureMessage Web site due to the domain name change which took effect at that time. Messages arriving after 9:00 AM will be available as usual.
If you need messages quarantined before this time, please contact the HelpDesk at helpdesk@ups.edu or x8585.
[Completed] E-mail Addresses and URLS Updated in Cascade 4/27/2009
As part of the domain change project, e-mail addresses and URLs stored in the Cascade database have been updated from “ups.edu” to “pugetsound.edu”. New account provisioning has also been updated accordingly.
The directory and most web applications display the new addresses and URLs. A few remaining Web applications will be changed in the coming week.
[Completed] Pugetsound.edu domain change 4/27/2009
This morning between 8 and 9 AM, primary e-mail addresses were changed. E-mail messages from University of Puget Sound community members will now come from @pugetsound.edu. Messages sent to @ups.edu AND @pugetsound.edu will be delivered normally.
[Resolved] Incoming E-mail Disrupted
[Update 04/21/2009 03:17 PM] E-mail service has been restored. All mail will be delivered shortly.
Mail inbound to pugetsound.edu has been disrupted. We are working to restore service. No mail has been lost, and all mail will be delivered. We will update you as soon as possible.
[Resolved] www.ups.edu Publishing Problem 4/10/2009
This evening, a problem with publishing content to the Athletics site was resolved by republishing the entire Web site. During the republishing process, images may not have displayed correctly; however, content was available throught that period.
Password Synchronization is Here
Password Synchronization is here! You can now synchronize your password across many Puget Sound applications by changing your password in Cascade Web, Webmail/e-mail or Windows. Learn more at http://www.ups.edu/pssync.xml.
[Completed] Brief Cascade Web Disruption 3/25/09 at 5:30 AM
To support Banner Single Sign On, minor software updates will be installed during our normal maintenance window on Wednesday, 3/25/09, between 5:30 and 6:00 AM. The service disruption to Cascade Web will last only a few minutes.
[Completed] VPN License Upgrade 3/24/09
The authorized license count for our new Cisco ASA Anyconnect VPN client has been updated from 2 to 25 simultaneous users.
[Resolved] VPN connections unavailable 3/24/09
Due to configuration errors at the Internet Service Provider (Integra Telecom), VPN connections were not working from 6:00 to 7:20 AM. The VPN has been restored.
[Completed] ResNet Bandwidth Upgrade 3/24/09
[Update 3/24/09 6:00 AM] The bandwidth upgrade on the ResNet Internet connection is complete. ResNet now has a 100 Mbps connection to the Internet. Enjoy!
On Tuesday morning, 3/24/09, from 5:30 AM to 6:00 AM the Internet connection for the college’s residential network will be upgraded from 45 Mbps to 100 Mbps (a two-fold increase). The Resnet Internet connection will be unavailable during this time.
The upgraded connection will feature not only a 100 Mbps bandwidth, but also a new traffic shaping model, based on bandwidth, rather than type of traffic. This should reduce many of the application problems we have seen over the past few years.
[Complete] Multiple Services affected by emergency electrical work 3/21/09
[Update 3/21/09 10:13 AM] The emergency power repairs have been completed, and all systems have been restored to normal.
Due to emergency electrical work in the server room, the following services will be unavailable from 8:00 AM to 1:00 PM Saturday, 3/21/09:
• Moodle
• itech.ups.edu Web site
• ASUPS Web server and file server
• Sophos PureMessage quarantine Web site (mail delivery will be unaffected)
• Kronos server (electronic time cards)
[Completed] FAMIS unavailable due to upgrade 3/20 to 3/21/09
[Update 3/21/09 1:30 PM] The Famis upgrade was successfully complete and has been fully tested. Famis services have returned to full operation.
FAMIS, the Facilities Services database, will be upgraded on March 20th and 21st. FAMIS will be unavailable beginning at 4:30 PM on Friday, March 20, and will be available by 5:00 PM on Saturday, March 21.