Scheduled intermittent network outages will occurr on Saturday 03/02/2013 for network switch upgrade/replacment from 12:00-6:00am in the following buildings.
Facilities
Fieldhouse
Library
McIntyre
Wheelock
Category Archives: Announcements
NOTIFICATION OF SCHEDULED MAINTENANCE
On Wednesday 03/06/2013 between 11:59-03:00am, Integra will be performing scheduled maintenance to repair some inline equipment.
During this maintenance window, you will experience some brief service interruptions on the Integra (ResNet) internet service.
[Completed] Optimize HR Non-production Patch Maintenance for 3/3/2013 from 8 am to 1 pm.
[Completed] The Optimize HR Non-Production servers, are scheduled to be patched on 3/3/2013 from 8 am to 1 pm. These are non-production servers and should not affect the remainder of the Optimize servers currently running, nor should any services on Campus be affected.
An update will be posted once server maintenance has been completed.
[Completed] Pre-production Patch Maintenance for 2/28/2013 from 7 am to 9 am.
The Pre-Production Patch Maintenance has been completed. The next scheduled maintenance is for Production servers on 3/10/2013. A separate blog will be posted.
The Pre-Production Patch Maintenance is scheduled for 2/28/2013 from 7 am to 9 am, and Production Server Maintenance tentatively set for 3/10/2013. A separate blog will be posted, prior to the Production Patch maintenance performed.
This should not affect any production services such as:
Email
Personal and departmental file shares (on Alexandria and Merlin2)
Database applications
Web services such as: Moodle
Print Services
vDesk
An update will be posted once server maintenance has been completed.
[Completed] 5-10-minute Interruption in Internet Service 2/22/2013
Update: 6:10 am. The replacement was completed without incident at 5:40 am. All services are online.
The Internet connection for university servers and the academic/administrative networks will be interrupted for 5-10 minutes between 5:30 and 6:00 AM Friday morning, while a faulty firewall device is replaced.
This outage will affect all outward-facing university services, but will will not affect the residential networks.
[Completed] Production Patch Maintenance – Sunday, 2/10/2013
The February 2013 patching has been completed. All services listed below are now back up and operational. The next scheduled patching for production servers, is for March 2013. A separation blog will be posted for this patch window later.
The production patch maintenance is scheduled for Sunday, 2/10/2013, from 3:00 AM to 4:00 PM. Most services may be intermittently or entirely unavailable, including:
- Personal and departmental file shares (on Alexandria and Merlin2)
- Database applications that include Cascade
- Web services such as Moodle
- vDesk
- Print Services
An update will be posted once server maintenance has been completed.
[Completed]Pre-production Patch Maintenance for 1/31/2013 from 7 am to 9 am.
The Pre-Production Patch Maintenance has been completed. The next scheduled patch window is set for 2/10/2013, a separate blog willl be posted.
The Pre-Production Patch Maintenance is scheduled for 1/31/2013 from 7 am to 9 am, and Production Server Maintenance tentatively set for 2/10/2013. A separate blog will be posted, prior to the Production Patch maintenance performed.
This should not affect any production services such as:
Email
Personal and departmental file shares (on Alexandria and Merlin2)
Database applications
Web services such as: Moodle
Print Services
vDesk
An update will be posted once server maintenance has been completed.
Scheduled reboot of Voicemail system 1/29/13 4:00 a.m.
The voicemail system will be rebooted at 4 a.m. 1/29/13. This is to ensure that the system fails over properly so that there is no loss of service, as on 1/28/13.
As implied above, there should be no loss of service during the reboot.
[Resolved] Poor Voicemail quality and brief outage 1/28/13
A problem with the sound quality of voicemail, both with the messages themselves and with the attendant’s voice was reported this morning. Resolution of this problem caused a 3-5 min interruption in service of voicemail from 8:35 to 8:40 a.m.
[Resolved] PeopleSoft HR Outage 1/24/13
[Update 1/24/13 6:51 PM] PeopleSoft HR was available again at 6:30 PM. We apologize for the disruption and appreciated your patience.
PeopleSoft HR became unavailable at about 5:00 PM. System administrators have diagnosed the problem and a fix is in progress.
University Website Temporarily Unavailable – 01/04/13
[Resolved] The university website was restored at 12:55 PM.
The university website is temporarily unavailable. We are working to restore service as quickly as possible. We will update this post once the website is available. Thank you for your patience!
Scheduled Internet Outage for Administrative Buildings
The scheduled maintenace has been cancelled and will be rescheduled for a later time. Please disregard the previous notice.
On Sunday Dec 2nd, 3pm Eastern US time K20 will perform maintenance on one of it’s main sites. They will be doing power upgrades on one of the main racks onsite that will require an outage of the rack itself and potentially the entire site. This window is scheduled from 3pm to 7pm Eastern US time. (12:00 – 4:00pm Pacific US time).
[Resolved] Telephone Service Outage – Monday, November 26, 2012
[Updated 11/26/12, 1:35 PM] Telephone service has been fully restored within the past half hour. We appreciate your patience as we worked through the outage. If you experience any further issues, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
University telephone service is currently unavailable. We are working to resolve the issue as quickly as possible. Thank you for your patience.
[Resolved] Logon Issue
A number of university systems were adversely impacted by a time synchronization issue. Correct time synchronization plays a key role in authentication across various systems and an incorrect date from a US Navy time source disrupted authentication. We have changed our servers to synchronize from another time source which has resolved the problem.
If you are still experiencing logon issues, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
[Completed] Quarterly Production Patch Maintenance – Sunday, 11/11/2012
The Quarterly Production Patch Maintenance has been completed. There is no scheduled patching for the month of December.
The quarterly production patch maintenance is scheduled for Sunday, 11/11/2012, from 3:00 AM to 4:00 PM. Most services may be intermittently or entirely unavailable, including:
- Personal and departmental file shares (on Alexandria and Merlin2)
- Database applications that include Cascade
- Web services such as Moodle
- vDesk
- Print Services
An update will be posted once server maintenance has been completed.