Category Archives: Announcements

[Completed] Pre-Production Maintenance 07/21/2011 from 7:00 am to 9:00 am

Posted on by

The Pre-Production patching has been completed at 8:55 am. The next scheduled outage will be Sunday the 31st of July, for all remaining Production servers. A separate blog post will be posted.

Pre-Production Patch Maintenance window for this month will be Thursday the 21st of July from 7 am to 9 am. There will also be a CommVault version 9 upgrade to all servers being backed up by CommVault as well as Oracle Agents to servers which have Oracle currently running. The following pre-production servers may be unavailable due to maintenance during this time:

Linux and Windows systems:

1. lummi
2. hope
3. Decatur
4. Squaxin
5. Shaw
6. Philchuck
7. mysqldev
8. moodle2
9. kickstart
10. ldaprelay-dev
11. tomcat-dev
12. maharadev
13. alacartedev
14. vmctdb1-d
15. vmlxss1-d
16. vmlxss2-d
17. vmlxwb2-d
18. vmlxwb3-t
19. lxss3
20. lxwb4
21. FIDALGO
22. ISIS
23. OSIRIS
24. KETRON
25. VS0
26. ATHABASCADEV
27. SERVICEDESKACD
28. BASIS (VM)
29. KRONOSTEST (VM)
30. SOUNDNETDEV (VM)
31. WNPH-P (VM)
32. WNFM1-D
33. WNFM2-D
34. WNCU01-D
35. WNXA01-D
36. WNBA01-P
37. WNXA02-D

Furthermore, Oracle systems may be unavailable starting at 5:00 AM:
bjp for ridge and summit
banner for ridge and summit
Job submission for ridge and summit
OAS on hope and deactur
Oracle Forms on Fidalgo

SafeConnect Software Upgrade

Posted on by

We have a software upgrade for SafeConnect from Impulse Point scheduled for tomorrow morning from 5:30-7:00am.
During the upgrade process, there may be momentary network interruptions.

During the majority of the software upgrade time, the server will be in by-pass mode allowing users to continue using the network. We do not anticipate any major issues or downtime.

The upgrade completed successfully.

[Completed] Production Maintenance Window 06/26/2011 from 8:00 AM to 4:00 PM

Posted on by

The Quarterly Patch Maintenance has been completed and all systems are back on line. The next production patch Maintenance window is scheduled to be on the 31st of July 2011.

The next production maintenance window is Sunday, June 26th, from 8:00 AM to 4:00 PM.
From 8:00 AM to 4:00 PM, all services may be intermittently or entirely unavailable, including:

• E-mail
• Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
• Personal and departmental file shares (on Alexandria and Merlin2)

Database services such as Cascade should not be affected during this Patch Maintenance Window.

[Completed] Pre-Production Maintenance 06/23/2011 from 7:00 AM to 9:00 AM

Posted on by

Pre-Production patching has been completed at 8:55 am. All servers and services related to the pre-production patching are now back online and operational.

On Thursday June 23rd from 7:00 AM – 9:00 AM the following pre-production servers may be unavailable due to maintenance:

lummi
hope
decatur
squaxin
shaw
pilchuck
moodle2
kickstart
mysqldev
maharadev
ldaprelay-dev
tomcat-dev
alacartedev
Union
Shibb-sp
vmctdb1-d
Vmlxss1-d
Vmlxss2-t
Vmlxwb2-d
Vmlxwb3-t
EXDEV
FIDALGO
ISIS
OSIRIS
KETRON
PORTAL
VS0
ATHABASCADEV
HELPDESKACD
Furthermore, Oracle systems may be unavailable starting at 5:00 AM:
bjp for ridge and summit
Clean address for ridge and summit
Job submission
OAS on hope and deactur
Oracle Forms on Fidalgo

[Completed] Production Monthly Maintenance Sunday the 24th April 2011 from 8 a.m to 12 p.m

Posted on by

Updated: 6:00 pm 24th April 2011.
Issues occurred with patches during the patch maintenance window. Services were regained by 5:45 pm, all service are available now.

From 8:00 AM to noon, all services may be intermittently or entirely unavailable, including:

  • E-mail
  • Database Applications: Cascade, FAMIS, Millennium, and Banner
  • Web services such as www.pugetsound.edu, cs.pugetsound.edu, and Moodle
  • Personal and departmental file shares (on Alexandria and Merlin2)

[Completed] Pre-Production Maintenance 04/21/2011 from 7:00 am to 9:00 am

Posted on by

The Pre-Production patching has been completed at 8:40 am. The next scheduled outage will be Sunday the 24th of April, for all remaining Production servers. A separate blog post will be posted.

On Thursday April 21st from 7:00 AM – 9:00 AM the following pre-production servers may be unavailable due to maintenance:
lummi
hope
decatur
squaxin
shaw
pilchuck
moodle2
kickstart
mysqldev
maharadev
ldaprelay-dev
tomcat-dev
alacartedev
union
shibb-sp
vmctdb1-d
vmlxss1-d
vmlxwb2-d
EXDEV
FIDALGO
ISIS
OSIRIS
KETRON
PORTAL
VS0
ATHABASCADEV
HELPDESKACD
Furthermore, Oracle systems may be unavailable starting at 5:00 AM:
bjp for ridge and summit
Clean address for ridge and summit
Job submission
OAS on hope and deactur
Oracle Forms on Fidalgo

[Resolved] Online Services Temporarily Interrupted 4/12/11

Posted on by

[Updated 2:13 PM] All services have been completely restored. If you experience any further issues, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

We are experiencing intermittent outages with some online services, including the university website, Puget Sound blogs, and Moodle. We are working to restore full service. Thank you for your patience!

[Resolved] Service Interruptions for Website, Moodle, I-Commons Printing 3/30/11

Posted on by

[Updated 1:00 PM] Service has been restored and stable for the past two hours. If you do experience any issues accessing the website, Moodle, printing in I-Commons, or any other service, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu. Thank you!

A server issue is affecting multiple services, including the university website, Moodle, and printing in the Library’s I-Commons area. We are working as quickly as possible to restore full service. Thank you for your patience!

[Complete] Production Maintenance 3/27 from 8: 00 AM to 12:00 pm

Posted on by

Update at 11:30 am 3/27/2011: All maintenance complete.

The next production maintenance window is Sunday, April 24th, from 8:00 am to noon.

On Sunday March 27th from 8:00 AM to 12:00 PM the following production servers may be intermittently unavailable due to maintenance:

Merlin2
Google
SQL
Harstine

Services Affected:
Cascade, Banner, Bosscops, Bosscars, Surveys, Apex, Kronos, Sharepoint, Food Services Suite, and possibly XenApps.

[Completed] Telephone Maintenance Scheduled for Friday 3/11/11

Posted on by

[Updated 3/11/11 4:30 AM] Maintenance has been completed and telephone service has been restored.

The university’s telephone system will be disabled at 5:00 AM on Friday, March 11, in order to conduct routine maintenance. Service will be restored by 5:30 AM. We appreciate your patience as we perform this work. If you have any questions or concerns, please contact Telephone Services at phones@pugetsound.edu.