In order to ensure that our outgoing email server Gehenna has no stuck messages, it was rebooted this morning at 7:30 AM. Any user trying to send mail outside of Exchange/Outlook around 7:30 AM may have seen warnings or failures, but could re-send messages starting at 7:40 AM.
Please contact the service desk at x8585 should you experience any email issues or significantly delayed messages.
The server known as Orion is no longer available for general use and should be considered retired. Currently it is completely unavailable, but will be relocated to the Science Center for Computer Science use only. Orion previously served NTP (time) services for the University in addition to Computer Science use.
DHCP on the retiring server Houdini.ups.edu (192.124.98.110) is now disabled. All hosts requesting DHCP service on the 192.124.98.x subnet now must get this service from dhcp-1.pugetsound.edu. No user interaction is needed, this should happen automatically.
However, there is a small chance this change will cause mis-configured servers in this subnet to go offline within 24 hours of 5/18/2010 @ 10:45AM when they are unable to renew their IP address.
As of 3PM on 5/17/2010 tick and tock.ups.edu nor the IP addresses 192.124.98.46 and 192.124.98.210 should be used for NTP service. Going forward, please use ntp1.pugetsound.edu and ntp2.pugetsound.edu only.
Tick/tock.ups.edu will continue to work for a short amount of time, but directed at different systems. Please contact the service desk at x8585 if you experience any problem using the new service.
Updated 5/23/2010 at 3:58 PM: All services are now back online, including password synchronization.
Updated 5/23/2010 at 3:15 PM: Currently all applications are available again, but desktop and email password changes are not currently syncing to Cascade; we expect this issue to be resolved by 5:00 PM.
The next production maintenance window is Sunday, May 23, from 8:00 AM to 4:00 PM.
This month some database applications will be unavailable during the outage window including Cascade and Banner. All other services will remain available throughout the maintenance window.
VMhost3 has a hardware issue and all Virtual Machines on this host had to be moved. Luckily only one production VM, cbf2, was affected. All VMs are back up on alternate servers.
A network service issue impacted some campus work stations around 2:30 PM on 5/10/2010. Service to all work stations was restored by 3:30 PM.
blogs.pugetsound.edu/TSmaintenance was upgraded to the latest version of WordPress, 2.9.2 at 8 PM today (4/27/2010).
Some Mac OS users reported problems sending and receiving e-mail in Entourage between Friday evening, May 23 and Monday afternoon, May 26, 2010. This problem has been resolved. All mail sent and received during this period was queued and will be delivered normally.
Update at 8:24am: all maintenance work is complete without incident.
On Thursday April 15th from 7am-9am all pre-production servers are to be patched. This means that all test systems may be intermittently or entirely unavailable during this time. Most users will not be impacted, as most users do not have access to preproduction servers. Specifically, the following servers will be impacted:
Maintenance work for today is complete. All services have been restored.
The next production maintenance window is Sunday, April 25, from 8:00 AM to Noon.
All services may be intermittently or entirely unavailable during this time, including:
Processing a large batch of account deletions over the night of April 1, took much longer than expected. The job was killed a third of the way through and restarted later in the day as it was not adversely affecting performance. The cause of this slowness has been isolated, but not fixed.
Cascade went down temporarily on April 1 at approximately 3:45 PM. The server was bounced and service was restored. The source of the problem may be related to high traffic, but is under investigation.
The University’s K-20 Internet connection went down from about 2:20 to 2:35 PM, due to a malfunction in one of the firewall interfaces. the problem was resolved immediately.
On Friday April 2nd starting at 1PM maintenance will be performed on our Sophos PureMessage spam quarantine. During this time users may not have access to all their quarantined messages. Users can continue to use the system during maintenance, but may experience poor performance. We expect the system to be back online and fully functional by the afternoon of Tuesday 4/6/2010.
If you believe an important message was caught in Sophos PureMessage during this time, please contact the Service Desk at x8585.