Author Archives: logawa

[RESOLVED 8/3/17] Moodle Coding Error – 8/1/17

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Users have been reporting that they are unable to login to Moodle and are receiving a coding error:

“Coding error detected, it must be fixed by a programmer: get_device_type is removed, please update your code to use core_useragent instead.”

Our Educational Technology Team is aware of the issue and they are actively troubleshooting. Thank you for your understanding and patience. Please feel free to contact the Technology Service Desk if you have questions (servicedesk@pugetsound.edu or 253-879-8585 option 2).

[RESOLVED] MyPugetSound and PeopleSoft Campus is Down (6/30/17)

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[RESOLVED] PeopleSoft Campus and myPugetSound are back up and running.

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Users have reported that they are experiencing issues logging into or running processes in myPugetSound and PeopleSoft Campus.

We apologize for the inconvenience and are working to resolve the issue as quickly as possible. Please contact the Technology Service Desk at servicedesk@pugetsound.edu or 253-879-8585 if you have any questions.

[Resolved] PS Financials Temporarily Unavailable 10/24/16

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[Update 10/24/16 11:45am] PeopleSoft Financials is back up and running. Please contact the Service Desk at x8585 if you are still experiencing any issues.

[Original Post] PeopleSoft Financials is currently unavailable. Users will receive the error message: “The application server is down at this time” upon going to the site or attempting to login. We apologize for the inconvenience and are working to resolve the issue as quickly as possible.

Network Disruption in South Thompson 10/14/16 [Resolved]

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[Updated 10/14/2016 1:45 pm] As of 1:00 pm, we believe the network issues in Thompson to be resolved. If anyone is experiencing any connectivity issues, please contact the Technology Service Desk. Thank you for your patience.

[Original Post] The Network Team has reported that there are network issues affecting the south part of Thompson building. Users may experience loss of internet connection (both wired and wireless).  We apologize for the inconvenience and are working to resolve the issue as quickly as possible.