Monthly Archives: May 2024

Technology Services Early Closure – May 24 @ Noon

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This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,


We wanted to inform you that Technology Services (TS), including Print and Copy Services (PCS), will be participating in the Staff Recognition event on Friday, May 24 at 12:00 p.m. Following the event, our offices will be closed for the remainder of the day. Please note that the following services will be impacted during this important event:

  • Service Desk Support
    • Limited phone support will be available.
    • Service desk requests made via email will be returned Tuesday, May 28.

  • Print and Copy Services (PCS)
    • The PCS office will be closed during this time. 

In case of a technical emergency, please contact Security Services at 253.879.3311 and they will reach the appropriate resource within TS. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help:  https://www.pugetsound.edu/osd (Logon Required)

Email Support: servicedesk@pugetsound.edu

{WYATT NETWORK}: Planned Maintenance, Thursday, May 23, 7:15 a.m. – 7:45 a.m.

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This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Wyatt Network: Planned Maintenance

Thursday, May 23 | 7:15 a.m. – 7:45 a.m.

SYSTEMS IMPACTED: 

  • Wyatt network (WiFi, Phones, Ethernet)

REASON FOR MAINTENANCE:

  • Technology Services will be rebooting network switches.

 

WHAT YOU SHOULD KNOW:

  • Network services in Wyatt will be temporarily unavailable during the maintenance window.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help:  https://www.pugetsound.edu/osd (Logon Required)

Email Support: servicedesk@pugetsound.edu

{THOMPSON NETWORK}: Planned Maintenance, Tuesday, May 21, 7:15 a.m. – 7:45 a.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Thompson Network: Planned Maintenance

Tuesday, May 21 | 7:15 a.m. – 7:45 a.m.

SYSTEMS IMPACTED: 

  • Thompson network (WiFi, Phones, Ethernet)

REASON FOR MAINTENANCE:

  • Technology Services will be rebooting network switches.

 

WHAT YOU SHOULD KNOW:

  • Network services in Thompson will be temporarily unavailable during the maintenance window.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help:  https://www.pugetsound.edu/osd (Logon Required)

Email Support: servicedesk@pugetsound.edu

{PHIBBS NETWORK}: Planned Maintenance, Thurs, May 16, 3 p.m. – 4 p.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Phibbs Network: Planned Maintenance

Thursday, May 16 | 3:00 p.m. – 4:00 p.m.

SYSTEMS IMPACTED: 

  • Phibbs network.

REASON FOR MAINTENANCE:

  • Technology Services will be reinstalling a repaired network switch.

 

WHAT YOU SHOULD KNOW:

  • No outages are expected as a result of this work.

  • The existing network switches and Wi-Fi in Phibbs will be unaffected.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help:  https://www.pugetsound.edu/osd (Logon Required)

Email Support: servicedesk@pugetsound.edu

{HOWARTH, FACILITIES, FIELDHOUSE, BAKER, REGESTER, SEWARD}: Planned Maintenance, Wed, May 15, various times between 1 p.m. – 8 p.m. [COMPLETE]

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This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Howarth, Facilities, Fieldhouse, Baker, Regester, Seward Network: Planned Maintenance [COMPLETE]

  • Howarth full building, May 15 | 5:00 p.m. – 8:00 p.m.

  • Howarth 3rd floor, May 15 | 3:00 p.m. – 5:00 p.m.

  • Facilities, May 15 | 5:00 p.m. – 6:00 p.m.

  • Fieldhouse, May 15 | 5:00 p.m. – 6:00 p.m.

  • Baker Stadium, May 15 | 2:00 p.m. – 6:00 p.m.

  • Regester, May 15 | 1:00 p.m. – 5:00 p.m.

  • Seward, May 15 | 1:00 p.m. – 5:00 p.m.

SYSTEMS IMPACTED: 

  • Howarth network (WiFi, Phones, Ethernet)

  • Facilities network (WiFi, Phones, Ethernet)

  • Fieldhouse network (WiFi, Phones, Ethernet)

  • Baker Stadium network (WiFi, Phones, Ethernet, 11th St Blue Emergency Tower)

  • Regester network (WiFi, Phones, Ethernet)

  • Seward network (WiFi, Phones, Ethernet)

REASON FOR MAINTENANCE:

  • Technology Services will be upgrading firmware on network switches.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance windows listed above, expect full network outages at each of the specified locations.

  • Card swipe access to the buildings have a local cache and will continue to function.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help:  https://www.pugetsound.edu/osd (Logon Required)

Email Support: servicedesk@pugetsound.edu

{HOWARTH, FACILITIES, FIELDHOUSE, BAKER, REGESTER, SEWARD}: Planned Maintenance, Wed, May 15, various times between 1 p.m. – 8 p.m.

Posted on by

This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Howarth, Facilities, Fieldhouse, Baker, Regester, Seward Network: Planned Maintenance

  • Howarth full building, May 15 | 5:00 p.m. – 8:00 p.m.

  • Howarth 3rd floor, May 15 | 3:00 p.m. – 5:00 p.m.

  • Facilities, May 15 | 5:00 p.m. – 6:00 p.m.

  • Fieldhouse, May 15 | 5:00 p.m. – 6:00 p.m.

  • Baker Stadium, May 15 | 2:00 p.m. – 6:00 p.m.

  • Regester, May 15 | 1:00 p.m. – 5:00 p.m.

  • Seward, May 15 | 1:00 p.m. – 5:00 p.m.

SYSTEMS IMPACTED: 

  • Howarth network (WiFi, Phones, Ethernet)

  • Facilities network (WiFi, Phones, Ethernet)

  • Fieldhouse network (WiFi, Phones, Ethernet)

  • Baker Stadium network (WiFi, Phones, Ethernet, 11th St Blue Emergency Tower)

  • Regester network (WiFi, Phones, Ethernet)

  • Seward network (WiFi, Phones, Ethernet)

REASON FOR MAINTENANCE:

  • Technology Services will be upgrading firmware on network switches.

 

WHAT YOU SHOULD KNOW:

  • During the maintenance windows listed above, expect full network outages at each of the specified locations.

  • Card swipe access to the buildings have a local cache and will continue to function.

To learn more about Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help:  https://www.pugetsound.edu/osd (Logon Required)

Email Support: servicedesk@pugetsound.edu