Webmail was unavailable for about 15 minutes at 8:30 PM tonight. Technology Services staff was notified and has resolved the problem.
New Impulse Point NAC server implementation
The new Impulse Point NAC server had been implemented for the residential network. It will check machines for virus software, windows updates and shared music and movie files. It will ask to have a profile key installed on the machine for identification, but will be transparent unless a machine is non-compliant.
Banner Password Synchronization works for Macintosh users
The login page for Banner Forms was changed early on 5/15/2009 (see Cascade middle tier http server restarted), so Banner Forms users are prompted for Puget Sound username and password instead of Banner Database username, password, and database name.
Initially, this did not work correctly for Macintosh users, who were required to enter their username and password twice.
This problem was resolved Saturday morning, so Macintosh users should now be able to log in to Banner Forms (and create purchase orders), entering their Puget Sound credentials only one time per session.
To fix the problem, Ed changed parameter baseHTML to point to our modified basejpisso_webutil.htm file.
[resolved] Form Server temporary down
Technology Services are researching the cause and will update as additional information has become available. This affects CASCADE and BANNER.
Form Server is working again.
Cascade middle tier http server restarted
As part of implementing Banner Password Synchronization, the Cascade middle tier http server was restarted so that the following change in the httpd.conf file would take effect:
#Redirect /banner https://psforms.ups.edu/forms/frmservlet?config=banner
Redirect /banner https://psforms.ups.edu/banner_sso/gokssso.p_login
This directs cascade.ups.edu/banner to the new Banner login page that authenticates against OID.
See also Banner Password Synchronization works for Macintosh users
Off-campus telephone service disruption
Our service provider performed some maintenance to our off-campus telephone connection. We lost connectivity Thursday evening, May 13th from approximately 8:00 to 8:30 pm.
Mac/Safari upgrade works with Cascade – Technical Help updated
The recently released Mac OS X 10.5.7 and Safari 3.2.3 fix the problem where users received “Too many redirects” error when logging in to Cascade Web.
The Technical Help page has been updated to show which versions of Mac OS X and Safari are compatible with Cascade. Browser/OS combinations that are not compatible still receive a message that includes a link to this Technical Help page.
[Resolved]Password Synchronization Disruption 5/12
Password synchronization and network/domain password resetting are currently disabled. Technology Services is currently working on restoring this service and we expect it to be restored shortly. We will update you as soon as possible.
UPDATE: Password Synchronization has been re-enabled as of 4:10pm on 5/12.
Cascade users are now warned if using incompatible browser
A person using a Web Browser that is not compatible with Cascade Web now sees a warning message before entering their username and password and encountering an error. At present, a person attempting to log into Cascade Web from Mac OSX 10.5.6 using Safari 3.1.2, 3.2.1, or 4.0 beta will see the following log-in page:
Test Partner Application reestablished after Summit refresh
The OID schema on summit was inadvertently overwritten with Cascade’s OID schema during a refresh of Summit. This required re-registering the partner application for “/summit”. This did not work until we dropped oid.wwsec_enabler_config_info$ then executed @loadsdk from albert’s oracle account.
The listener_token value is: cascadetest.ups.edu:4445
Messages Quarantined Before 9:00 AM Unavailable on Web 4/27/2009
Spam messages quarantined prior to 9:00 AM on April 27, 2009, are no longer available on the PureMessage Web site due to the domain name change which took effect at that time. Messages arriving after 9:00 AM will be available as usual.
If you need messages quarantined before this time, please contact the HelpDesk at helpdesk@ups.edu or x8585.
Reports server bounced, 4/27/2009
The reports server experienced the same problem as last Monday. Bounced the server to see if it resolves the issue. Paul will continue to research the cause of this problem.
[Completed] E-mail Addresses and URLS Updated in Cascade 4/27/2009
As part of the domain change project, e-mail addresses and URLs stored in the Cascade database have been updated from “ups.edu” to “pugetsound.edu”. New account provisioning has also been updated accordingly.
The directory and most web applications display the new addresses and URLs. A few remaining Web applications will be changed in the coming week.
[Completed] Pugetsound.edu domain change 4/27/2009
This morning between 8 and 9 AM, primary e-mail addresses were changed. E-mail messages from University of Puget Sound community members will now come from @pugetsound.edu. Messages sent to @ups.edu AND @pugetsound.edu will be delivered normally.
Whidbey certificate expired but purposely not renewed
I have the valid certificate ready but not installed for the following reasons.
- There should be no known application using the Certificate.
- In the past, the Certificate has been renewed, not knowing it’s used or not, just for the precaution.
- Before not renewing anymore, I need to make sure the Certificate is not really used by any of the applications.