Puget Sound Technology Services

Service Announcements from Technology Services

{PUGETSOUND NETWORKS} [COMPLETE] Collins Library Network Demand Maintenance, Friday, July 15 12-1pm

Posted on July 15, 2022 by chand

;widows: 2;-webkit-text-stroke-width: 0px;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;word-spacing:0px”> REASON FOR IMPACT: The batteries in the power backup systems in Collins library require changing.

ADDITIONAL INFORMATION:

· Internal campus networks and Wi-Fi will not be affected. Campus users will be able to access internal servers and services.

· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

{PUGETSOUND NETWORKS} Collins Library Network Demand Maintenance, Friday, July 15 12-1pm

Posted on July 15, 2022 by chand

ADDITIONAL INFORMATION:

· Internal campus networks and Wi-Fi will not be affected. Campus users will be able to access internal servers and services.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

Respectfully,

Cody Hand
Network Manager
UNIVERSITY OF PUGET SOUND
Technology Services
1500 N. Warner St. #1068
Tacoma, WA 98416-1068
T: 253.879.2873

pugetsound.edu/ts

{PUGETSOUND NETWORKS} ISP Demand Maintenance, Tuesday, July 19, 10:00PM – Wednesday, July 20, 02:00AM

Posted on July 11, 2022 by chand

;widows: 2;-webkit-text-stroke-width: 0px;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;word-spacing:0px”> SYSTEMS IMPACTED: The following systems and services will be intermittently unavailable during the maintenance window:

· INTERNET

· VPN

· External Access to Campus Servers and Services

REASON FOR IMPACT: Our Internet Service Provider, K20, has scheduled a demand maintenance window beginning at 10 pm on 7/19/22 to 2 am on 7/20/22. K20 will perform a software upgrade on one of the K20 core routers in Seattle. Customers directly connected to this router will see 2 service interruptions of 10 to 15 minutes each.

ADDITIONAL INFORMATION:

· Internal campus networks and Wi-Fi will not be affected. Campus users will be able to access internal servers and services.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

Respectfully,

Cody Hand
Network Manager
UNIVERSITY OF PUGET SOUND
Technology Services
1500 N. Warner St. #1068
Tacoma, WA 98416-1068
T: 253.879.2873

pugetsound.edu/ts

{PUGETSOUND SYSTEMS} Planned Maintenance, Monday June 27, 8:00 AM – 10 AM [COMPLETE]

Posted on June 27, 2022 by bjanes

;widows: 2;-webkit-text-stroke-width: 0px;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;word-spacing:0px”> SYSTEMS IMPACTED: The following systems and services will be intermittently unavailable during the maintenance window:

Papercut Printing System

REASON FOR IMPACT: A upgrade is required to resolve some issues with the Print Deploy client for Papercut.

ADDITIONAL INFORMATION:

· Please contact Print and Copy Services during this time period if you need to print something and are unable to.

· Peoplesoft Printing will NOT be affected.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

~Barton

Barton Janes

Server System Administrator

Technology Services

University of Puget Sound

253-879-3915

{PUGETSOUND SYSTEMS} Planned Maintenance, Monday June 27, 8:00 AM – 10 AM UPDATED

Posted on June 27, 2022 by bjanes

;widows: 2;-webkit-text-stroke-width: 0px;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;word-spacing:0px”> SYSTEMS IMPACTED: The following systems and services will be intermittently unavailable during the maintenance window:

Papercut Printing System

REASON FOR IMPACT: A upgrade is required to resolve some issues with the Print Deploy client for Papercut.

ADDITIONAL INFORMATION:

· Please contact Print and Copy Services during this time period if you need to print something and are unable to.

· Peoplesoft Printing will NOT be affected.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

~Barton

Barton Janes

Server System Administrator

Technology Services

University of Puget Sound

253-879-3915

{PUGETSOUND SYSTEMS} Planned Maintenance, Monday June 27, 8:00 AM – 10 AM

Posted on June 27, 2022 by bjanes

SYSTEMS IMPACTED: The following systems and services will be intermittently unavailable during the maintenance window:

Papercut Printing System

REASON FOR IMPACT: A upgrade is required to resolve some issues with the Print Deploy client for Papercut.

ADDITIONAL INFORMATION:

· Please contact Print and Copy Services during this time period if you need to print something and are unable to.

· Peoplesoft Printing will NOT be affected.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

~Barton

Barton Janes

Server System Administrator

Technology Services

University of Puget Sound

253-879-3915

{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Jun 12, 6 a.m.-6 p.m. [COMPLETE]

Posted on June 12, 2022 by jhoover

This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, June 12, 2022 from 6 a.m.-6 p.m. [COMPLETE]

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:

Campus file servers

Email and calendar

Canvas

pugetsound.edu

myPugetSound.edu

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

· The university network, internet access and wireless will NOT be affected.

· Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.

· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

{PUGETSOUND SYSTEMS}: Patch Maintenance, Sun Jun 12, 6 a.m.-6 p.m.

Posted on June 6, 2022 by kspiese

This is an announcement from Technology Services (TS). Please see details below:

Puget Sound Systems and Applications: Planned Maintenance

Sunday, June 12, 2022 from 6 a.m.-6 p.m.

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:

Campus file servers

Email and calendar

Canvas

pugetsound.edu

myPugetSound.edu

PeopleSoft Human Resources

PeopleSoft Financials

PeopleSoft Campus Solutions

vDESK

Various Puget Sound systems and applications

REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.

ADDITIONAL INFORMATION:

· The university network, internet access and wireless will NOT be affected.

· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

{EMAIL} Partial System Restart, Wed Jun 1, noon – 1:00pm [COMPLETE]

Posted on June 1, 2022 by jhoover

This is an announcement from Technology Services (TS). Please see details below.

EMAIL: Partial System Restart

Wednesday, June 1, 2022 from noon – 1:00pm [COMPLETE]

REASON FOR IMPACT: Some mobile phones are not syncing email properly with our email system.

ADDITIONAL INFORMATION:

· Email will be briefly unavailable to end users during portions of the maintenance window.

{EMAIL} Partial System Restart, Wed Jun 1, noon – 1:00pm

Posted on June 1, 2022 by jhoover

This is an announcement from Technology Services (TS). Please see details below.

EMAIL: Partial System Restart

Wednesday, June 1, 2022 from noon – 1:00pm

REASON FOR IMPACT: Some mobile phones are not syncing email properly with our email system.

ADDITIONAL INFORMATION:

· Email will be briefly unavailable to end users during portions of the maintenance window.

{Uninterruptable Power Supply Battery Replacement; Collins Library, Music Hall} Planned Maintenance, Wednesday May 18, 9am-11am [COMPLETE]

Posted on May 18, 2022 by pvongroote

Uninterruptable Power Supply Battery Replacement; Library, Music: Planned Maintenance [COMPLETE]

Wednesday, May 18, 2022 from 9-11am

REASON FOR IMPACT: Batteries are degraded and must be replaced

ADDITIONAL INFORMATION:

· Users in Collins Library and Music Hall will have brief network interruptions that will affect the Wi-Fi, phones, and wired network during the maintenance window.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

Respectfully,

Cody Hand
Network Manager
UNIVERSITY OF PUGET SOUND
Technology Services
1500 N. Warner St. #1068
Tacoma, WA 98416-1068
T: 253.879.2873

pugetsound.edu/ts

{Uninterruptable Power Supply Battery Replacement; Collins Library, Music Hall} Planned Maintenance, Wednesday May 18, 9am-11am

Posted on May 17, 2022 by chand

This is an announcement from Technology Services (TS). Please see details below.

Uninterruptable Power Supply Battery Replacement; Library, Music: Planned Maintenance

Wednesday, May 18, 2022 from 9-11am

REASON FOR IMPACT: Batteries are degraded and must be replaced

ADDITIONAL INFORMATION:

· Users in Collins Library and Music Hall will have brief network interruptions that will affect the Wi-Fi, phones, and wired network during the maintenance window.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

Respectfully,

Cody Hand
Network Manager
UNIVERSITY OF PUGET SOUND
Technology Services
1500 N. Warner St. #1068
Tacoma, WA 98416-1068
T: 253.879.2873

pugetsound.edu/ts

{Uninterruptable Power Supply Battery Replacement; Aquatics and Fieldhouse} Planned Maintenance, Tuesday May 17, 2pm-4pm [COMPLETE]

Posted on May 17, 2022 by chand

Uninterruptable Power Supply Battery Replacement; Aquatics and Fieldhouse: Planned Maintenance [COMPLETE]

Tuesday, May 17, 2022 from 2pm-4pm

REASON FOR IMPACT: Batteries are degraded and must be replaced

ADDITIONAL INFORMATION:

· Users in the Aquatics and Fieldhouse buildings may have brief network interruptions that will affect the Wi-Fi, phones, and wired network during the maintenance window.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

Respectfully,

Cody Hand
Network Manager
UNIVERSITY OF PUGET SOUND
Technology Services
1500 N. Warner St. #1068
Tacoma, WA 98416-1068
T: 253.879.2873

pugetsound.edu/ts

{Uninterruptable Power Supply Battery Replacement; Aquatics and Fieldhouse} Planned Maintenance, Tuesday May 17, 2pm-4pm

Posted on May 17, 2022 by chand

Uninterruptable Power Supply Battery Replacement; Aquatics and Fieldhouse: Planned Maintenance

Tuesday, May 17, 2022 from 2pm-4pm

REASON FOR IMPACT: Batteries are degraded and must be replaced

ADDITIONAL INFORMATION:

· Users in the Aquatics and Fieldhouse buildings may have brief network interruptions that will affect the Wi-Fi, phones, and wired network during the maintenance window.

For support questions please contact the TS Service Desk via phone at 253-879-8585.

Respectfully,

Cody Hand
Network Manager
UNIVERSITY OF PUGET SOUND
Technology Services
1500 N. Warner St. #1068
Tacoma, WA 98416-1068
T: 253.879.2873

pugetsound.edu/ts

{KACE TICKETING} Planned Maintenance, Fri May 13, 7am – 8am [COMPLETE]

Posted on May 13, 2022 by jhoover

This is an announcement from Technology Services (TS). Please see details below.

KACE TICKETING: Planned Maintenance

Friday, May 13, 2022 from 7am – 8am [COMPLETE]

REASON FOR IMPACT: A security update will be installed to our KACE ticketing system.

ADDITIONAL INFORMATION:

· Users will be unable to create, view, or update tickets during the maintenance window.

For support questions please contact the TS Service Desk via phone at 253-879-8585.