Category Archives: Scheduled Outages

Pre-Production Server Patch Maintenance 5/10/2015 [completed]

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[Updated 5/10/15 9:30am] Our scheduled maintenance has been completed.

[Original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 5/10/2015, from 3 a.m. to noon. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Campus Systems Unavailable Due to Maintenance 4/12/15 [Completed]

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[Updated 04/12/2015 10:30 a.m.] Maintenance has been completed.

[Original] Due to scheduled maintenance, all campus systems will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, April 12th. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Pre-Production Server Patch Maintenance is scheduled for 3/8/2015 [Completed]

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[Update 03/08/2015 10:15 a.m.] We have successfully transitioned the mailflow from using edge.pugetsound.edu to using Microsoft’s Exchange Online Protection directly. This was a step towards decommissioning the Exchange 2007 environment.  Also the Pre-Production Server Patch Maintenance has been completed successfully.  Thank you!

[Original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 3/8/2015, from 3 a.m. to noon. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.).If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Online Service Desk Unavailable Due To Maintenance 2/21/2015 – 2/22/2015 [Completed]

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[Updated 2/22/2015 4:00 pm] The maintenance is complete. We hope you enjoy the new look and feel of our Online Service Desk.

[Original] Our Online Service Desk will be unavailable due to scheduled maintenance from 9 pm on Saturday, February 21, to 5 pm on Sunday, February 22. Members of the campus community will be unable to view their tickets in our ticketing system during the scheduled maintenance window.

An update will be posted once this maintenance is complete. Thank you for your patience!

Campus Systems Unavailable Due to Maintenance 2/8/15 [Completed]

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[Update 2/8/2015 8:06 am] The maintenance is completed.  Thank you!

[Original] Due to scheduled maintenance, all campus systems will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, February 8. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

 

PeopleSoft and Cascade Non-Production Environments Unavailable – 1/28/15 [Completed]

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[Updated 1/28/2015, 9:21 p.m.] The patching was completed successfully and all affected environments are back online with the exception of Cascade DEV.  Cascade DEV will remain unavailable until our refresh tomorrow.

[Original] In order to apply an emergency security patch, ALL PeopleSoft DEV and TST environments, as well as Cascade DEV and TST, will be unavailable tonight, January 28, from 6 to 10 p.m.  An update will be posted once service has been restored.

Please note this outage will NOT affect the production systems which will remain available to end users as usual.

myPugetSound and PeopleSoft Campus Unavailable – Saturday, January 24 [Completed]

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[Updated 1/24/15, 2:24 p.m.] The upgrade was completed successfully. PeopleSoft Campus and myPugetSound are now back in service.

[Original] Due to a scheduled system upgrade, myPugetSound and PeopleSoft Campus, including Student Center, will be unavailable between 7:00 a.m. and 4:00 p.m. on Saturday, January 24. Please note that PeopleSoft Financials and PeopleSoft Human Resources will not be affected and can still be accessed through Cascade.

 

Pre-Production Server Patch Maintenance is scheduled for 1/11/2015 [Completed]

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[Updated 1/11/2015 07:45 am] The maintenance is complete. Thank you!

[Orignal] Pre-Production Server Patch Maintenance is scheduled for Sunday, 1/11/2015, from 3 a.m. to noon. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Campus Systems Unavailable Due to Maintenance 11/09/14 [Completed]

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[Updated 11/09/2014 11:50 am] The maintenance is complete.  Thank you!

[Original] Due to scheduled maintenance, all campus systems will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, November 9. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work

 

Cascade Maintenance at 6:30 PM 10/24/14 [Completed]

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[Updated 6:35 p.m.] The work on Cascade has been completed and service has been restored. Thank you!

[Original Post] Cascade will be unavailable beginning at 6:30 p.m. today so we can perform some necessary maintenance. The outage should last no more than 15 to 30 minutes. An update will be posted here once the work is done. We appreciate your patience!

Email Upgrade and Pre-Production Patch Maintenance 10/12/14 [completed]

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[Updated 10/12/2014, 8:40 am ] The email services upgrade, was unsuccessful and was rolled back to before the upgrade started this morning.  All other server updates have been completed, and services affected are back online.

[Original post] An upgrade to the campus email system and patch maintenance on the pre-production servers are scheduled for Sunday, 10/12/14, from 3 a.m. to noon.

Email services will be disrupted during the upgrade which involves updating the theme on the sign-in page for Webmail, also known as Outlook Web Access or OWA.

Other services, such as Cascade and PeopleSoft, individual and departmental file shares, and web services (Moodle, vDesk, the university’s website, etc.), should NOT be affected.

The maintenance window will include security SSL updates to some production servers, but most services should not be affected as part of that process.

If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

PeopleSoft and Cascade Unavailable Due to Maintenance 8/10/2014 [Completed]

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[Updated 04/10/2014  9:22 a.m. ]  Maintenance has been completed, be aware the Citrix patching is still in progress but should not affect the rest of the systems currently online.

[Original] Due to scheduled maintenance, PeopleSoft and Cascade will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, August 10. An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Online Services Unavailable Due to Maintenance 7/13/2014 [Completed]

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[Updated 07/13/2014 11:21 a.m.]  Online Services have been brought back on line, and Maintenance has been completed.

[Original]Due to scheduled maintenance, all production servers and services, including PeopleSoft, Cascade, email, vDesk, Moodle, and the university website, will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, July 13. An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!